Sonic Technology Full Service Case Study

296% Sales Growth

Monthly sales surged after partnering with My Amazon Guy

Founded in 1981 in Northern California, Sonic Technology is a family-owned leader in personal sound amplifiers. Their flagship SuperEar, launched in 1986, helps users worldwide enhance listening experiences with high-quality devices. Continually upgrading their technology, the company now offers slimmer, more powerful models. They remain committed to unparalleled customer service, ensuring global satisfaction with every reliable product they deliver.

The Challenges

Relentless Compliance Battles
Selling personal sound amplifiers on Amazon repeatedly triggered automated removals. When an Amazon flagged product as medical device or pesticide, the brand had to rely on Amazon restricted products policy help to break the cycle of repeated rejections.

Listing Suppression Cycles
Technical errors, from invalid UPCs to wrong categories, disrupted the catalog. The team spent most of its time addressing Why is my Amazon listing suppressed, as hidden issues continually blocked consistent sales.

Fragmented Account Infrastructure
Scaling was blocked by disjointed North American accounts and limited NARF enrollment. This gridlock hindered a cohesive Amazon Compliance and Growth Strategy, isolating marketplaces and creating inventory inefficiencies.

Inventory and Stock Instability
Compliance takedowns caused stranded inventory and prolonged stockouts, cutting revenue. Managing split inventories without a unified system created inconsistent availability across international fulfillment centers.

Stalled International Growth
While the US stabilized, Canada faced strict regulations. Repeatedly flagged as unlicensed medical devices, products required extensive appeals, stalling expansion and tying up inventory.

Keyword & SEO Limitations
Compliance forced the brand to remove high-volume terms like “hearing” from listings. This limited organic search, requiring creative traffic strategies without triggering platform restrictions.

Case study logo Sonic Technology
Services provided:
  • Full Service
  • Catalog Management
  • Listing Optimization
  • New Product Creation
  • Parentages
  • Listing Reinstatement
  • Amazon Social Posts
  • Amazon PPC
  • Amazon SEO
Website:
Channels managed:
Amazon
Industry:
Consumer Electronics
Yearly Sales:
$1M – $10M
ASINs Managed:
1-25
Days with our Amazon agency:
1022+ days since February 2022

Our Approach

2023: Foundational Compliance and Catalog Stabilization
In early 2023, MAG focused on stabilizing the account and resolving compliance flags. Using a comprehensive Amazon listing reinstatement service, the team corrected catalog errors and handled critical issues, including fixing Amazon pesticide claims, creating a compliant foundation for growth.

Compliance and Troubleshooting

  • Conducted a full account audit to identify and resolve incorrect categorization and GS1 UPC discrepancies that were causing listing suppression
  • Executed a rigorous reinstatement strategy to successfully overturn incorrect pesticide classifications on pest control products
  • Launched appeals for medical device flags in international marketplaces, submitting required safety documentation directly to Amazon teams

SEO and Content Optimization

  • Implemented Phase 1 SEO to overhaul backend search terms and frontend copy, ensuring compliance while maximizing visibility
  • Developed and uploaded standardized A+ Content and Brand Stories across the catalog to improve conversion rates and brand consistency
  • Optimized image stacks to include lifestyle imagery and comparison charts, enhancing the shopper’s understanding of product features

Advertising Architecture

  • Restructured ad campaigns to align with the brand’s profitability goals, pausing ineffective targets and focusing spend on high-performing ASINs
  • Launched initial Sponsored Brand video campaigns to capture traffic for key search terms

2024: Strategic Expansion and Advanced Optimization
In 2024, we leveraged Amazon PPC optimization for regulated products and Amazon SEO for restricted categories to drive traffic while avoiding compliance triggers. This strategic shift positioned the client among our top Amazon brand management success stories.

Advanced Advertising Strategies

  • Implemented “Day Parting” strategies to concentrate ad spend during peak purchasing hours, significantly improving budget efficiency
  • Launched Brand Tailored Promotions (BTP) targeting “Cart Abandoners” and “Potential New Customers” to re-engage high-intent shoppers
  • Expanded into upper-funnel marketing through Creator Connections, collaborating with influencers to drive external traffic to the brand store

Catalog Growth and Merchandising

  • Created and launched Virtual Bundles to increase average order value by pairing complementary devices with accessories
  • Deployed Premium A+ Content modules, including video and interactive comparison charts, to further differentiate the brand from competitors
  • Facilitated the launch of new product models, ensuring SEO and creative assets were fully optimized prior to inventory arrival

Operational and Global Support

  • Managed complex cross-border logistics by attempting to unify North American accounts and troubleshooting remote fulfillment eligibility
  • Addressed inventory reception issues and successfully filed reimbursement claims for lost or damaged units

2025: Data-Driven Refinement and Market Dominance
Our work showed Amazon full service agency results by removing high-risk keywords, highlighting the value of choosing to hire Amazon reinstatement expert services alongside growth strategy.

Market Intelligence and SEO Refinement

  • Leveraged Search Query Performance (SQP) reports and Market Share analysis to identify and target high-opportunity keywords with exact-match precision
  • Executed a defensive SEO strategy by scrubbing prohibited terms (e.g., “hearing aid”) from all front-facing and backend data to prevent automated bot takedowns
  • Optimized alt-text across A+ content to improve accessibility and indexation for Spanish and misspelling keywords

Strategic Launch and Pricing

  • Orchestrated the full lifecycle launch of the new flagship product, from skeleton listing creation to full creative rollout
  • Implemented strategic pricing adjustments and “Subscribe & Save” enrollments to maintain buy box ownership and encourage repeat purchases

Impact

Nearly 300% boost in monthly sales on Amazon

Since onboarding, Sonic Technology has grown sessions by 236% and sales by 296%, showcasing effective Amazon brand management and paid advertising strategies.

Case study graphs Sonic Tech 2

Successful Expansion into the Canadian Marketplace

The brand successfully expanded to the Canadian marketplace and sustained the upward trend in sales despite going against well-known brands in the category.

Case study graphs Sonic Tech 1

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Brand success

Sonic Technology

Major Amazon Gains

296%

Sales Growth
Compared to onboarding, monthly sales are now 296% higher

236%

Increase in Sessions
19,000 more sessions today compared to onboarding numbers

6

In the Top 10 of its Category
Currently the 6th best in the Hearing Amplifier category

452

Days with My Amazon Guy
Onboarded on February 2023

Sonic Technology, founded in 1981, is a family and employee-owned company nestled in the picturesque hills of Northern California, specifically in the twin cities of Grass Valley and Nevada City. From its inception, Sonic Technology has dedicated itself to producing high-quality, economically priced personal sound amplifiers that are easy to operate.

In 1986, Sonic Technology introduced the SuperEar, a lightweight device designed to provide extra amplification for those who need it. Over the years, the SuperEar has become a beloved and trusted product worldwide, enabling users to enhance their listening experience for lectures, bird watching, music, and television.

Sonic Technology later on upgraded models, re-engineered, slimmed down, and created an even more powerful SuperEar.

Sonic Technology prides itself on delivering top-notch products and unparalleled customer service to its global customer base. The company stands ready to assist with any issues, ensuring customer satisfaction with every purchase.

Challenges

Expansion to the Canadian Marketplace – Entering the Canadian market posed a significant challenge. The brand faced administrative barriers on Amazon, but MAG provided substantial assistance to overcome them.

UPC Changes Challenges – Our client had to change its UPC codes, which is quite a challenging process on Amazon. The troubleshooting often involves a lot of back and forth, with Amazon’s generic responses frequently failing to resolve the issues.

PPC – Competing with well-known brands made it challenging to rank for high-search-volume keywords. Additionally, converting to highly relevant keywords was difficult due to our lack of social proof and brand recognition.

New Product Launches – Sonic has introduced multiple products across various categories, necessitating a strategic plan for successful launches.

Our approach

Set up the account for Canada

  • We conducted a thorough analysis of the listing issues that needed to be resolved to meet the eligibility criteria for the Canadian market. After extensive troubleshooting efforts, we successfully established the business there.
  • After 1 year and a half of not being able to sell, we fixed the issue and the client is selling inside Canada without any problems, they are even launching new products.

UPC changes

  • We consistently worked on UPC changes, carefully addressing each case individually on Amazon and finding alternative ways to have these changes accepted and incorporated. While these processes can sometimes take months, we were able to complete them in an exceptionally short time.

Understanding Competition & Product Category

  • We researched the competition and conducted a detailed analysis to understand the activities within our category and identify our potential customers. Competing with strong brands requires a clear understanding of our unique advantages and strengths to present them effectively. We enhanced our pricing strategy and offers to ensure they are competitive in the market.

Strong SEO Effort 

  • Our extensive research to develop the optimal SEO backend and customer-facing changes significantly improved the brand’s organic ranking. We made continuous improvements to drive more traffic and increase the CTR rate. This assured achieving organic ranking for the top-performing keywords in the category.

Advertising hacks

  • We backed up our advertising campaigns with the best keywords applicable for specific product niches, aiming to deter customers from exploring other listings unnecessarily. We then optimized these campaigns to ensure adequate utilization of our advertising budget.

CTR improvement

  • Our team conducted several A/B tests to make sure the changes we are applying are those that are driving the sales. Combining advertising efforts, comprehensive research in SEO, and creative improvements we increased the CTR. The products became the most converted in the category with very high CTR which resulted in great sales.

The impact

Successfully expanded to the Canada marketplace and sustained the upward trend in sales despite going against well-known brands in the category.
 
We foresee the increase in monthly sales to continue for the remainder of 2024.
Sonic Technology Monthly Sales with My Amazon Guy
Services provided
  • Marketing
  • Lifestyle Images
  • Infographics
  • Advertisement
  • Platform Management
  • SEO Optimization
  • Brand Content
  • Troubleshooting & Logistics

Linkssonictechnologyproducts.com

Industry:

Consumer Electronics

Location:

USA

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