How to Update Advertising Payment Method on Seller Central when Credit Card Payment Fails

Need to resolve a payment failure issue in Seller Central?

Payment failure

We were unable to successfully charge you for an outstanding balance in your account. At this time your ads are no longer being shown on Amazon and will not be shown until this problem is corrected. You can retry these payments immediately or edit your payment method and retry. 

Watch our video to find out what you can do to address this Seller Central accounting issue.


Amazon Advertising Broad Match Modifiers Now Work in Seller Central Ads

Advertising on Amazon has changed a lot this past year. Many new beta roll outs, like Beta Display last week, have been implemented. Amazon could catch up to Google’s functionality very soon as a result. They are still way behind. One recent change we noticed today was keyword modifiers for Broad Match now work. This is something Google long ago pioneered for Adwords.

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How to load A+ Videos to Amazon Seller Central

Brand Registry on Amazon Seller Central changes frequently. They recently moved the location of where you upload videos into Amazon.

How to load A+ Videos to Amazon Seller Central

  1. Log into Seller Central
  2. Go to Inventory/Upload & Manage Videos
  3. Upload the video
  4. Assign the ASIN
  5. Submit

You can also simply click this link to go to the video upload page in Seller Central: https://sellercentral.amazon.com/creatorhub/video/upload


After you click upload and manage videos it takes you to this screen.


Here you title the video, list the ASINs, load a thumbnail and submit.

Videos typically take 3-5 days to get approved to display.


Things to keep in mind with A+ Videos:

  • Can not reference promotions, deals, or marketing time frames (Don’t say “buy today”)
  • Can’t reference any URL outside of Amazon, can not mention your website, or retail stores
  • Must be a video of your product. Recommend a demo of the product.
  • Ideally 30-90 seconds long.
  • Recommend voice over, but optional.
  • Video file: We recommend uploading files in the highest available quality, up to 1080p. Currently acceptable file formats are .mov and .mp4.
  • Review the content policy at Amazon.
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