Rare Beauty Full Service Case Study

86% Growth

In three years, achieved steady increases of 35%, 29%, and 7% annually since joining MAG.

Rare Beauty Brands leads in beauty and skincare by focusing on innovation, authenticity, and inclusivity. They help customers embrace their uniqueness while delivering premium quality products.

Their portfolio includes flagship brand Patchology, known for efficient, targeted skincare solutions. Patchology uses advanced technology to offer fast treatments, streamlining routines for busy individuals with products ranging from hydration to detoxification.

The Challenges

Inconsistent Listing Compliance
Frequent policy violations, Hazmat classification problems, and suppressed listings slowed ranking and advertising efforts.

Content and Technical Instability
Listings suffered major technical issues, with back-end SEO and catalog updates not reflecting on live pages.

No Structured Advertising Approach
Lacked cohesive paid ad strategy causing inefficient spend and inflated ACOS, hindering growth across the catalog.

Untapped Organic Growth
Listings missed key content features, limiting cross-selling and SEO keyword indexing, preventing higher organic rank.

Inefficient New Brand Launch
New brands lacked repeatable launch process, facing ongoing Brand Registry, asset approval, and SEO setup issues.

Inventory Management Issues
Stock mismatches caused frequent stockouts and stranded inventory, disrupting sales and hurting customer trust.

Fragmented Brand Experience
Multiple Rare Beauty brands lacked coordinated launch plans and advertising, causing unclear messaging and missed promo chances.

Rare Beauty Amazon Full Service Case Study
Services provided:
  • Full Service
  • Catalog Management
  • Listing Optimization
  • New Product Creation
  • Parentages
  • Listing Reinstatement
  • Amazon Social Posts
  • Amazon PPC
  • Amazon SEO
Website:
Channels managed:
Amazon
Industry:
Health & Beauty
Yearly Sales:
$1M – $10M
ASINs Managed:
100-500
Days with our Amazon agency:
1692+ days since February 2022

Our Approach

2021: Foundational Work and Catalog Stabilization
My Amazon Guy began by stabilizing Rare Beauty’s complex, multi-brand catalog. We fixed technical issues, unified brand presence, and laid a strong foundation for future traffic growth.

Catalog and Content Remediation

  • Resolved long-standing back-end errors and persistent search term submission failures by working directly with Amazon to push essential updates
  • Executed a comprehensive Phase 1 SEO strategy, ensuring priority product lines achieved proper keyword indexing in the Amazon search results
  • Created and published professional A+ Content and Brand Stories for all priority listings, improving listing conversions and brand credibility
  • Completed a thorough Alt Text Audit and Optimization across the entire catalog to improve discoverability within A+ Content and Brand Stores

Initial Advertising Strategy

  • Shifted the ad strategy to prioritize sales and customer acquisition for key high-potential products, using an aggressive budget approach
  • Launched new Sponsored Product (SP) and Sponsored Brand (SB) campaigns, focusing on non-branded keywords to capture new-to-brand customers

2022: Scaling Market Share and Brand Expansion
My Amazon Guy scaled Rare Beauty’s market share by integrating new product lines and ensuring all business parts drove growth cohesively.

Brand and New Product Integration

  • Managed the launch process for new product lines, including Dr. Dana and Plant Apothecary, handling all aspects of brand store creation, asset production, and initial SEO
  • Finalized all A+ Content design, copy, and images for the new brands to ensure quick activation on the marketplace
  • Created Product Grids for key listings, enabling effective cross-selling and improving overall average order value

PPC Optimization and Efficiency

  • Adjusted campaign structures, separating winning campaigns from underperforming ones to maximize efficiency and reduce wasted spend
  • Implemented a more granular bidding strategy, raising bids on high-performing keywords and targets to secure top placement
  • Leveraged holiday periods like Prime Day and Cyber Week by significantly boosting daily budgets and bids to secure maximum visibility and market share

2023: Conversion Mastery and Margin Protection
The third year concentrated on conversion mastery and margin protection, ensuring that the high traffic driven in 2022 translated efficiently into sales, while safeguarding profitability through operational fixes.

Conversion Rate Optimization

  • Introduced Heat Maps and A/B testing on main images to identify optimal visual content that drove higher click-through and conversion rates
  • Developed and published advanced SEO content, using Phase 3 and Phase 4 strategies to target high-intent, long-tail search terms
  • Utilized Brand Tailored Promotions (BTPs) to re-engage promising and cart-abandoner customer segments, driving repeat purchases and loyalty

Operational Health & Catalog Hygiene

  • Resolved persistent inventory issues, including lost units, unfulfillable stock, and stranded FBA inventory, minimizing stockouts and lost revenue
  • Managed complex product variations and parentage issues, including merging reviews and fixing incorrect variation themes, to improve product discoverability and shopper experience
  • Checked and corrected numerous account health issues, including product condition complaints and incorrect product classifications

2024: Sustained Growth & Category Authority
The final year focused on ensuring sustained growth and establishing category authority by fine-tuning advertising performance and preparing the brand for continuous long-term expansion.

Advanced Ad Strategy

  • Focused on lowering True ACOS by improving organic rank, which reduced overall reliance on paid spend to generate sales
  • Launched and managed new product launches with structured content and aggressive ad campaigns from day one, ensuring quick market penetration
  • Refined advertising targets by continuously auditing and segmenting keywords based on performance and ACOS to maximize Return on Ad Spend (ROAS)

Category Dominance

  • Identified and secured top-ranking positions for highly competitive core category terms like “eye wrinkle pads & patches” through combined SEO and PPC efforts
  • Continuously monitored and updated core listing content – titles, bullet points, and images – to combat competitive pressure and sustain high conversion rates

Impact

Sustained Amazon Sales Surge

Rare Beauty’s Amazon growth surged 86% over three years, powered by My Amazon Guy’s strategic focus, with robust annual growth rates of 35%, 29%, and 7% consecutively.

Rare Beauty Amazon Full Service Case Study

100% Buy Box Control

MAG helped secure 100% buy box ownership, eliminating resellers and maintaining Rare Beauty’s competitive edge despite category challenges.

Case study graphs rare beauty brands 02

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Brand success

Rare Beauty Brands

Major Amazon Gains

86%

Growth in three years
Grew 35%, 29%, and 7% in the 3 years since joining MAG

2

New brands launched
Successfully launched two new brands in the marketplace

1,564

Days with My Amazon Guy
Onboarded on May 2021

25

In the Top 25 of its category
#19 in Eye Wrinkle Pads & Patches, #34 in Eye Masks

Rare Beauty Brands is a pioneering force in the realm of beauty and skincare, dedicated to redefining standards and enhancing individual beauty through innovation and authenticity. Established with a commitment to inclusivity and empowerment, Rare Beauty Brands embodies a fusion of premium quality, cutting-edge technology, and a profound understanding of diverse beauty needs.

Mission Statement: Rare Beauty Brands is on a mission to empower individuals to embrace their uniqueness, amplifying confidence and self-expression through a curated selection of revolutionary beauty and skincare solutions.

Rare Beauty Brands boasts an impressive portfolio of acclaimed beauty and skincare brands, each with its own unique identity and purpose. Among its flagship brands is Patchology, renowned for its innovative skincare solutions that combine cutting-edge technology with potent ingredients to deliver visible results in minimal time.

Patchology stands as a beacon of efficiency and effectiveness in the skincare industry, offering a range of transformative products designed to address a variety of concerns, from hydration and rejuvenation to brightening and detoxification. With a focus on delivering fast, targeted solutions for busy individuals, Patchology harnesses the power of advanced formulations and intelligent delivery systems to streamline skincare routines and maximize efficacy.

Rare Beauty Brands stands as a beacon of innovation, inclusivity, and authenticity in the beauty industry, driven by a passion for empowering individuals to embrace their unique beauty journeys. With a diverse portfolio of groundbreaking brands, including Patchology, Rare Beauty Brands continues to shape the future of beauty, one transformative product at a time.

Challenges

Competitive Category – Although Patchology has grown to be a well known brand, Rare Beauty Brand has seen an increase in commoditization of their products by other overseas brands with much more affordable items at the expense of product quality. Rare Beauty has been able to maintain their pricing position through effective marketing, brand awareness and by consistently providing high quality beauty products.

Creative – Several other brands in the industry had the same creative work through creative licensed models and generic imagery. 

Hijackers – Several of Rare Beauty’s listings had been losing their buy box featured offering due to a reseller/hijacker appearing on their pages with a lower price point.

Our approach

In order to define our strategy, we started by analyzing our target market and its size. We then followed a plan integrated with the following elements:

Marketing and Design

  • Clearly defined the target audience based off of Amazon Analytics
  • Created captivating infographic imagery, A+ Content and copywriting to address the main customer’s pain points and concerns and emphasizing the quality and benefits of the products.
  • Rare Beauty Brand’s designs stand out as they incorporate real brand ambassadors utilizing their brand’s products.

Catalog Fixes

  • Focused our proprietary process on SEO to improve ranking, indexing and traffic.
  • Appealed resellers that appeared on product pages and protected their listings.

Advertising & PPC

  • We created campaigns with the main keywords, competitors, category, video and defensive targeting of our main competitors and our products to avoid customers window shopping in other listings.
  • We continuously create value through posts so customers looking for solutions know our products.

The impact

With new and improved Amazon SEO strategies implemented, updated product titles, bullet points, and descriptions to go along with new infographics and Premium A+ content, we were able to grow sales year over year (35% in year one, 29% in year two, and 7% in year 3) despite the competitive nature of their category.

A another major win was successfully growing buy box percentage to a full 100%, knocking out all resellers as they came.

With Rare Beauty Brands firmly in the drivers seat on Amazon, they’re now set up for another year of growth with My Amazon Guy.

Rare Beauty Brands Yearly Growth with My Amazon Guy
Services provided
  • Marketing
  • Lifestyle Images
  • Infographics
  • Advertisement
  • Platform Management
  • SEO Optimization
  • Brand Content
  • Troubleshooting & Logistics

Links: rarebeautybrands.com

Industry:

Beauty and Personal Care

Location:

USA

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