Account Reinstatement
We help restore suspended and deactivated Amazon accounts so your Amazon account gets back online and selling again.
- Metrics (order defect) suspensions
- Copyright, trademark, patent or product authenticity suspensions
- Safety suspensions
- Validation issue suspensions
- And others
We are not limited to these issues and can assist with any suspension type.
IMPORTANT: We provide third-party assistance for the reinstatement of deactivated Amazon Seller Central Accounts. Please be aware, account reactivation relies solely on Amazon’s instructions. If no guidance for reinstatement is provided by Amazon, there will be no pathway to reactivate the account.
Get account reinstatement in $1,000 or $2,000 tiers.
Tier 1 – $1,000
Suspension for order defect rate issues (A-Z claims, negative feedback, late shipments, chargebacks, misuse of parent/child variations, and more)
Tier 2 – $2,000
Suspension for all other issues, including fraud, legal issues, dropshipping violation, duplicate accounts, verification documents, copyright/trademark, inauthentic products, and other issues.
Scope of Account Reinstatement
We handle the full reinstatement process from start to finish, keeping you informed at every step. Every action is done to meet Amazon’s policies and maximize your chances of success. Here’s what’s included:
- Initial consultation and research
- Creating and submitting a plan of action to the correct Amazon team.
- Following up and managing cases
- Making any catalog changes to listings when applicable in order for listing to be in compliance with Amazon policies
We do not stop working until your account is active.*
Success in numbers
Trusted by sellers, proven by results.
94%
68
64
Expert help for tough Amazon issues
Get reliable support to keep your Amazon account compliant and selling uninterruptedly.
Extensive experience
We have a long track record of helping Amazon sellers, gaining deep knowledge of Amazon policies, best practices, and effective solutions to seller’s problems.
Dedicated specialists
Our team of over 300 Amazon specialists work together to tackle your toughest problems effectively to help your business run uninterrupted and stress-free.
Tailored solutions
Get a tailored approach to solving specific Amazon problems you encounter. No guesswork here, just reliable strategies that work.
We do the heavy lifting so you can take it light and easy
Account reinstatement is often confusing and time-consuming.
My Amazon Guy has the experience and resources to get your Amazon account reinstated. We know the right team to contact, how to create a plan of action that meets Amazon’s requirements, and how to follow through until your account is back online so you can resume sales, protect rankings, and keep your business running smoothly.
Frequently asked questions
Need more help? Contact us for other questions or concerns.
How long does Amazon take to respond to suspension appeals?
A variable depending on each situation. If suspension is fresh on a active high producing account a response within 48 hours is common. But on non active or new accounts if frequently takes 7-14 days to get an initial response.
Is your account reinstatement service guaranteed to work?
No. Each reinstatement process is unique, and many factors are involved in the nature of the account suspension and appeal process needed.
Nonetheless, we are proud to have a 94% success rate with our account reinstatement service.
What types of Amazon account suspensions can My Amazon Guy help reinstate?
We fix suspensions for order mistakes like late shipping or bad feedback. We also resolve complex issues like fraud claims, linked accounts, and trademark violations.
How much does the Amazon Account Reinstatement service cost?
Tier 1 costs $1,000 and covers basic order defect issues. Tier 2 costs $2,000 and covers harder problems like fraud or legal violations.
What is included in the My Amazon Guy reinstatement process?
We research your issue and write a Plan of Action to send to Amazon. We also manage the case logs and fix your listings to follow the rules.
What is the success rate for your reinstatement services?
We have a 94% success rate for bringing accounts back online. Our team uses past data to help solve hard cases.
Is there a guarantee that my Amazon account will be reinstated?
No, we cannot guarantee your account will come back. Amazon has the final say on all decisions.
How long does the reinstatement process take?
Active accounts often get an answer from Amazon within 48 hours. We will keep working on your case for up to 45 days.
Can I learn how to reinstate my own Amazon account?
Yes, you can buy our Amazon reinstatement course for $1,000. This class teaches you how to fix listings and write appeals yourself.
Does My Amazon Guy handle "Related Account" or "Duplicate Account" suspensions?
Yes, we fix duplicate or related account issues. This falls under our Tier 2 service plan.
What happens if Amazon rejects the initial Plan of Action (POA)?
We will keep trying and send new plans to Amazon. We work on your case until the account is fixed or 45 days pass.
How do I get started with the Amazon reinstatement service?
Select the Tier 1 or Tier 2 service at the top of this page. If you do not know which one to pick, email our team for help.
Learn how to reinstate listings
Learn how to reinstate listings on your own with the MAG School Amazon Reinstatement Course. Enroll for $1,000 to get all our trade secrets and become an empowered Amazon seller in no time. Here are some of the topics discussed in detail in the MAG Reinstatement Course:
- Listing and account reinstatements
- Factors that cause yanks and takedowns
- Trademark infringement
- FBM suspension
- And more! (not limited to categories above)
*We will make all reasonable efforts to reinstate accounts for up to 45 days.