- Remote job, work-from-home
- Open to international applicants
The Operations Director will provide strategic leadership and executive oversight of the company’s operations. This role focuses on aligning operational execution with overall business strategy, developing scalable systems, and driving continuous improvement across all departments. The Operations Director will mentor managers, oversee multi-level operational teams, and ensure that the organization maintains a strong foundation for sustainable growth and client success.
- Strategic Leadership: Define the vision and strategy for company operations, ensuring alignment with organizational goals and growth objectives.
- Policy and Governance: Oversee the development and enforcement of company-wide operational policies, procedures, and best practices.
- Performance Oversight: Establish KPIs, monitor company-wide performance, and ensure operational excellence across all departments.
- Scalability and Growth: Design and implement scalable operational systems that support rapid company expansion and evolving client needs.
- Process Innovation: Drive continuous improvement by identifying industry trends, introducing new technologies, and championing process innovations.
- Risk and Compliance Management: Ensure operations adhere to legal, regulatory, and contractual requirements, while minimizing risks.
- Executive Collaboration: Partner with the executive team to align strategies, budgets, and resources with company growth plans.
- Team Leadership: Lead, mentor, and empower managers and department heads, fostering a culture of accountability, performance, and collaboration.
- Quality and Client Success: Oversee the establishment of high-quality service standards across all offerings, ensuring client satisfaction and retention.
- Resource Allocation: Optimize allocation of financial, technological, and human resources for maximum efficiency.
- Change Management: Lead organizational change initiatives to improve operations, drive innovation, and adapt to shifting market conditions.
- Reporting & Insights: Deliver regular performance updates and strategic recommendations to the executive team and stakeholders.
- Proven success as an Operations Director, Senior Operations Manager, or similar executive leadership role.
- Demonstrated ability to lead multi-level teams and build high-performance cultures.
- Strong business and financial understanding, with a track record of aligning operations to company growth strategies.
- Skilled in implementing large-scale operational improvements and leading change management initiatives.
- Exceptional analytical, problem-solving, and strategic decision-making abilities.
- Excellent interpersonal and communication skills to collaborate with executives, managers, and external stakeholders.
- Familiarity with advanced operational tools, workflow automation, and analytics platforms.
- Strong understanding of client needs, market dynamics, and competitive landscapes in e-commerce and Amazon services.
- Ability to anticipate industry shifts and position operations to maintain a competitive edge.
- A computer with dual monitor setup is required
- Computer with at least 8GB of RAM
- Must have at least 25 MBPS internet speed
- 40 hours a week, 8 hours a day
- Competitive salary base
- Permanent work-from-home setup
- Unlimited FREE access to MAG School courses and SOP Library
- Work schedule is in Eastern Standard Time (EST), Monday-Friday only
- Opportunities for professional development and career advancement
You may follow up your application by emailing us at recruiting@myamazonguy.com.
About My Amazon Guy
We are a full-service Amazon agency. Founded in 2018 by Steven Pope, we have more than 500+ employees worldwide, all remote, and growing rapidly. Through deep knowledge of SEO, design, and PPC, we love to show our clients why we are the best at growing their sales faster.
Our Strength is in our People
Many companies put clients or customers at the top of their pyramid. At My Amazon Guy we put employees first, and fire clients who disrespect our staff. We invest in people long term, and it’s helped us get to where we are today.
“Employees are critical to us. It is on Ownership and Management to support every layer above them.”
– Steven Pope, Founder
Hear more of what our employees have to say.
These are what makes our organization be better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, we promote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust.
Our mission: to be Earth’s most seller-centric company.
Core Values
Learning
Never ending acquisition of knowledge and skills.
Eagerness
To get started. Keenness. Bias for fresh action.
Consistent Communication
Frequently convey info with clarity, accuracy, and purpose to all parties.
Tech Savvy
Type 55+ WPM, Excel guru, Google enthusiast, uses Slack threads.
Teaching
Help others learn, share your knowledge.
Manager Values
Multiply Yourself
Replace yourself to scale MAG. 1+1=3.
Soft on the People
Treat employees with respect and sincerity.
Compete
We are a team not a family. Crush your competitors. Play to win.
Extreme Ownership
Seizes accountability. Prioritizes then executes. Maintains discipline to create a simple but often difficult plan of action in motion at all times.
Radical Candor
Feedback Faster. Telling direct reports where they stand every single day. Tell it like it is.
Work from any location
We want you to be part of our growing team. My Amazon Guy is one of the top 500 fastest growing companies in the USA with more than 500 employees from all around the globe.
We’re committed to fostering a culture of growth and learning, and we’re looking for talented individuals who share our vision.
