- Work from home
- International
- Remote job, work-from-home
- International
We are seeking a highly strategic, tech-forward Business Analyst to serve as the connective tissue between stakeholders, operations, and IT execution. This role is responsible for identifying business bottlenecks, architecting scalable system solutions, and driving technology initiatives that elevate performance across the entire organization.
This is not a passive documentation role. This person must think like an operator.
The ideal candidate understands Agency operations deeply, sees operational inefficiencies before they become problems, and can translate business complexity into executable IT projects. Amazon account management, listing optimization, and PPC experience is a strong asset. They must be comfortable challenging assumptions, aligning leadership on priorities, and guiding technical teams toward high-impact outcomes.
Strategic Business Discovery and Systems Thinking
- Conduct structured discovery sessions with department heads, managers, and leadership to uncover root operational constraints
- Analyze workflows end-to-end to identify friction points, redundancies, and system gaps
- Differentiate between symptoms and core structural issues before proposing solutions
- Map current-state vs. future-state processes with scalability in mind
- Evaluate how each department’s systems impact cross-functional efficiency
- Proactively surface risks, bottlenecks, and inefficiencies before they escalate
- Act as a thought partner to leadership in shaping tech-enabled business strategy
IT Project Scoping and Execution Leadership
- Translate business challenges into structured project charters, BRDs, and technical requirement documents
- Break down complex initiatives into actionable phases, milestones, and deliverables
- Define measurable success criteria and KPIs for every project
- Collaborate closely with IT to validate feasibility, technical trade-offs, and resource allocation
- Guide sprint planning and ensure alignment between business intent and technical execution
- Oversee project timelines, dependencies, and stakeholder communications
- Facilitate UAT processes, collect structured feedback, and ensure final solutions meet operational objectives
- Drive post-launch audits to evaluate impact and optimization opportunities
Amazon and Agency Systems Optimization
- Leverage Amazon expertise to identify automation opportunities in account management, PPC, reporting, content, and client operations
- Improve internal dashboards, CRMs, reporting systems, and cross-platform integrations
- Analyze data flows between Amazon, internal tools, and external systems
- Recommend scalable automation, AI integrations, and efficiency frameworks
- Continuously audit internal systems to ensure they evolve with company growth
Automation, AI & Process Innovation
- Audit repetitive, manual, or high-friction workflows across departments
- Design automation frameworks that reduce labor hours and error rates
- Identify opportunities to leverage AI tools for reporting, QA, content analysis, forecasting, and decision support
- Develop scalable SOPs tied to system enhancements
- Evaluate new tools and technologies for potential adoption
- Balance build-vs-buy decisions for new system implementations
- Create internal efficiency models that increase output without increasing headcount
Cross-Functional Leadership
- Act as the primary liaison between non-technical stakeholders and IT
- Communicate complex technical concepts in clear business language
- Drive alignment between leadership, operations, and technical teams
- Support change management and training during system rollouts
- 4+ years experience in Business Analysis, Systems Strategy, Operations Strategy, or similar high-impact role
- Strong working knowledge of Amazon Seller Central and/or Vendor Central operations
- Proven experience leading cross-functional IT initiatives from discovery to launch
- Strong technical literacy (APIs, automation tools, CRM systems, system integrations)
- Experience working directly with developers and technical teams
- Strong documentation and process-mapping skills
- Excellent executive-level communication and stakeholder management skills
- Strategic thinker with the ability to balance short-term fixes with long-term scalability
- Computer engineering/science background or equivalent experience
- A computer with dual monitor setup is required
- Computer with at least 8GB of RAM
- Must have at least 25 MBPS internet speed
- 40 hours a week, 8 hours a day
- Competitive salary base
- Permanent work-from-home setup
- Unlimited FREE access to MAG School courses and SOP Library
- Work schedule is in Eastern Standard Time (EST), Monday-Friday only
- Opportunities for professional development and career advancement
You may follow up your application by emailing us at recruiting@myamazonguy.com.
About My Amazon Guy
We are a full-service Amazon agency. Founded in 2018 by Steven Pope, we have more than 500+ employees worldwide, all remote, and growing rapidly. Through deep knowledge of SEO, design, and PPC, we love to show our clients why we are the best at growing their sales faster.
Our Strength is in our People
Many companies put clients or customers at the top of their pyramid. At My Amazon Guy we put employees first, and fire clients who disrespect our staff. We invest in people long term, and it’s helped us get to where we are today.
“Employees are critical to us. It is on Ownership and Management to support every layer above them.”
– Steven Pope, Founder
Hear more of what our employees have to say.
These are what makes our organization be better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, we promote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust.
Our mission: to be Earth’s most seller-centric company.
Core Values
Learning
Never ending acquisition of knowledge and skills.
Eagerness
To get started. Keenness. Bias for fresh action.
Consistent Communication
Frequently convey info with clarity, accuracy, and purpose to all parties.
Tech Savvy
Type 55+ WPM, Excel guru, Google enthusiast, uses Slack threads.
Teaching
Help others learn, share your knowledge.
Manager Values
Multiply Yourself
Replace yourself to scale MAG. 1+1=3.
Soft on the People
Treat employees with respect and sincerity.
Compete
We are a team not a family. Crush your competitors. Play to win.
Extreme Ownership
Seizes accountability. Prioritizes then executes. Maintains discipline to create a simple but often difficult plan of action in motion at all times.
Radical Candor
Feedback Faster. Telling direct reports where they stand every single day. Tell it like it is.
Work from any location
We want you to be part of our growing team. My Amazon Guy is one of the top 500 fastest growing companies in the USA with more than 500 employees from all around the globe.
We’re committed to fostering a culture of growth and learning, and we’re looking for talented individuals who share our vision.
