How to Update Advertising Payment Method on Seller Central when Credit Card Payment Fails

Steven Pope - Amazon Expert

Amazon Sellers, you may or may not come across this error if you are running ad campaigns.

This error will come up if your card has expired, invalid card information or even having no balance.

Payment failure

We were unable to successfully charge you for an outstanding balance in your account. At this time your ads are no longer being shown on Amazon and will not be shown until this problem is corrected. You can retry these payments immediately or edit your payment method and retry. You may need to:

  • Switch to a different payment method
  • Choose an alternate credit card from your account
  • Enter a new card
  • Contact your bank about your card

Follow the steps below to change your payment method for ads.

1. On the Seller Central page, click on settings on the top right of the page.

A screen shot displaying the payment page in WordPress, showcasing account management functionalities.

2. Select charge methods for advertising. (You can select charge methods if there are payment failures outside of advertisements.)

A screenshot of the Amazon Seller Central account management interface.

3. Select whichever methods you prefer to have Amazon charge on the cost of advertising.

Learn how to set up Amazon payment methods for your seller central account management.

Our Amazon agency is dedicated to serving your business needs, feel free to reach out to our Amazon experts regarding any inquiries you may have regarding your business.

Filed under: 

Tags: 

Share this article:

Steven Pope, Founder

Hi I’m Steven, founder of My Amazon Guy, a 500+ person Amazon Seller Central agency out of Atlanta, GA. We growth hack ecommerce and marketplaces through PPC, SEO, design, and catalog management.

More Amazon articles

0
    0
    Your Cart
    Your cart is empty