Careers / Human Resources

HR Specialist

Job Description

In this role, the primary responsibilities include ensuring adherence to the organization’s policies and procedures while offering advice and support across all facets of the Human Resource Department. Tasks encompass coordinating, implementing, and overseeing the company’s compensation and benefits programs, as well as overseeing Human Resources projects and HR Information Systems/databases.

Collaboration with the Human Resource Manager is integral to ensure the proper handling of grievances, disciplinary actions, and performance issues in accordance with company policy and legal requirements.

The HR Specialist is tasked with analyzing market trends and assessing program guidelines to optimize the utilization of benefits and compensation. Furthermore, HR Specialist are expected to devise and implement proactive HR initiatives pertaining to employee relations, compensation, and benefits. Strong interpersonal and organizational skills are crucial for success in this role.

Key Responsibilities
  1. Employee Relations
    • Provide guidance to managers and supervisors on employee relations topics including disciplinary actions, performance management, conflict resolution, and pay and benefits.
    • Investigate employee complaints and provide recommendations for corrective action.
    • Monitor the implementation of employee relations policies and protocols.
    • Communicating policies pertaining to Human Resources, compensation, and benefits.
    • Coordinate training and development programs for managers and staff.
    • Maintain employee files and records.
    • Prepare regular reports and analysis to provide management with an overview of employee relations trends.
    • Ensure compliance with all relevant legal and contractual requirements.
    • Stay up to date on current issues in the field of employee relations.
  2. Compensation and Benefits
    • Process payroll
    • Process time off requests
    • Process time adjustments
    • Process reimbursements
    • Bonus and gift cards
    • Pay discrepancies
    • Payroll reports and audit
    • Time off reports and audit
    • Drafting/sending SLA
    • Process internal contracts
    • Process Certificate of Employment
    • Process payslip requests
    • Promotion and raises management
    • Updating service-level agreement for anniversary PTO
    • Handbook signing
    • Drafts offer letter templates
    • HR CRM Management
    • Assist other HR departments with ad-hoc tasks as needed
  3. Project Management Role
    • Assignments are properly delegated, actioned, and handled per HR standards.
    • Identify project roadblocks and report immediately to the Human Resources Manager and/or other team members who may be affected by the problem.
    • Liaise with other HR colleagues to ensure that we serve our internal clients to the best of our abilities.
    • Regularly check HR Project boards to ensure that tasks are worked on and addressed.
    • Learn proper sheet management and apply tech savviness to get the job done as efficiently as possible.
    • Report team productivity to the Human Resources Manager by giving the number of completed and pending tasks on a weekly basis.
    • Hold HR team members accountable for assigned tasks and task completion.
    • Ensure that task management steps are aligned with HR’s best practices.
    • Responds to urgent emails and Slack messages promptly.
    • Produce weekly and monthly reports as requested and/or needed by the HR Manager / HR director.
    • Send Service Level Agreement and ensure all documents are signed.
    • Maintain strict confidentiality of all sensitive data and information.
  4. Administrator in Human Resources Airtable
    • Be the first point of contact for all HR CRM queries.
    • Create new employee profiles and update employee records with an onboarding survey form.
    • Ensure that the employees’ information is updated and upkeep.
    • Ensure the data held is correct and meets MAG standards.
    • Extracting reports needed by the other departments and HR that require information related to the employees.
    • Report to the team lead and Human Resources Manager any errors and downtime of the system.
    • Work with Payroll to ensure that accrued PTO data is complete and accurate.
    • Ensure that any benefits related is activated in the HR ATS and well coordinated with Payroll.
    • Maintaining the HR CRM and ensuring that all data is backfilled with critical information.
Qualifications
  • College Graduate (Psychology, Business, or any related educational field)
  • 1 year of working experience in HR roles or similar positions.
  • Understanding of HR principles and basic HR software.
  • Good verbal and written communication skills.
  • Capable of identifying and proposing solutions to HR issues.
  • Accuracy in tasks such as data entry and documentation.
  • Maintains confidentiality and adheres to ethical standards.
  • Has the ability to quickly grasp new concepts, policies, and procedures, as well as adapt to changing priorities and environments.
Technical Requirements
  • A computer with dual monitor setup is required
  • Computer with at least 8GB of RAM
  • Must have at least 25 MBPS internet speed
Why Join Us
  • 40 hours a week, 8 hours a day
  • Competitive salary base
  • Permanent work-from-home setup
  • Unlimited FREE access to MAG School courses and SOP Library
  • Work schedule is in Eastern Standard Time (EST), Monday-Friday only
  • Opportunities for professional development and career advancement

You may follow up your application by emailing us at recruiting@myamazonguy.com.

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About My Amazon Guy
We are a full-service Amazon agency. Founded in 2018 by Steven Pope, we have more than 500+ employees worldwide, all remote, and growing rapidly. Through deep knowledge of SEO, design, and PPC, we love to show our clients why we are the best at growing their sales faster.

Our Strength is in our People

Many companies put clients or customers at the top of their pyramid. At My Amazon Guy we put employees first, and fire clients who disrespect our staff. We invest in people long term, and it’s helped us get to where we are today.

“Employees are critical to us. It is on Ownership and Management to support every layer above them.”
– Steven Pope, Founder

Hear more of what our employees have to say.

These are what makes our organization be better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, we promote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust. 

Our mission: to be Earth’s most seller-centric company.

Core Values

Core values - Learning

Learning
Never ending acquisition of knowledge and skills.

core values eagerness

Eagerness
To get started. Keenness. Bias for fresh action.

Core Values - Consistent Communication

Consistent Communication
Frequently convey info with clarity, accuracy, and purpose to all parties.

core values tech savvy

Tech Savvy
Type 55+ WPM, Excel guru, Google enthusiast, uses Slack threads.

core values teaching

Teaching
Help others learn, share your knowledge.

Manager Values

Manager Values Multiply Yourself

Multiply Yourself
Replace yourself to scale MAG. 1+1=3.

Manager Values - Soft on the People

Soft on the People
Treat employees with respect and sincerity.

Manager Values Compete

Compete
We are a team not a family. Crush your competitors. Play to win.

Manager Values Extreme Ownership

Extreme Ownership
Seizes accountability. Prioritizes then executes. Maintains discipline to create a simple but often difficult plan of action in motion at all times.

Manager Values Radical Candor

Radical Candor
Feedback Faster. Telling direct reports where they stand every single day. Tell it like it is.

Work from any location

We want you to be part of our growing team. My Amazon Guy is one of the top 500 fastest growing companies in the USA with more than 500 employees from all around the globe.

We’re committed to fostering a culture of growth and learning, and we’re looking for talented individuals who share our vision. 

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