Careers / IT

IT Specialist

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Job Description

The IT Specialist is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions. The position is responsible for assisting the CTO and IT Department, maintaining and enhancing dashboards, data models, and data pipelines. Possess advanced analytical and decision-making skills. The role requires someone who is passionate about data quality, data analytics, and automation in order to drive business strategy. An ability to be an expert in problem-solving, critical thinking and an understanding of complex system dependencies are essential in enabling the IT Manager to show where My Amazon Guy processes are broken and how those processes are affecting key data points. An individual with a strong passion to solve problems and improve data integrity will excel in this position.

Key Responsibilities
    1. Must be an effective communicator, a good listener, and have strong interpersonal skills that will assist in cross-team collaboration.
      1. Organized with attention to detail. Excellent analytical, logical thinking, and problem-solving skills. Excellent verbal and written communication skills.
  • Thorough understanding of information technology procedures and practices.
      1. Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
      2. Proficient with Microsoft Office Suite or related software.
      3. Proficient with computer security systems (Anti-Virus, Firewall, Two-Factor Authentication).
  • Ability to understand and create charts, graphs, and data visualization models
      1. Advanced skill set in Microsoft Excel and G-Suite applications
      2. Experience with Microsoft Office
  • Aptitude for learning new/different processes within the company to better understand other data architectures and workflows
      1. Knowledge of monday.com
  • Strong attention to detail and ability to multitask and prioritize
      1. Dedication to excellence and a quality output
  • Experience with CMS platforms (WordPress)
      1. Deep knowledge and understanding of company systems including but not limited to 1Password, Airtable, Amazon Seller Central, Asana, Google Workspace, Helium 10, HubSpot, Jotform, Microsoft Office, Monday, Slack, Time Doctor, WordPress, and Zapier.
  • Knowledge of API development for database integration desired but not mandatory
  • Naturally creative and technology-focused
      1. Have a good understanding of marketing communications and available technology and have the ability to apply the latest technology to company marketing needs
  • Work effectively under tight deadlines
      1. Be a team person who supports co-workers and management as needed
      2. Have the ability to communicate well and work well with people from various parts of the company and from different cultures
  • General marketing and online marketing understanding
    1. Experience managing websites
Qualifications
  • 1+ years of experience in an IT Help Desk role
  • Bachelor’s Degree in Information Systems, Analytics, Operations Management, Data Science, or other Quantitative Field preferred
  • Excellent verbal and written communication skills
  • Ability to multitask and prioritize
  • Experience with
    • Data Analytics
    • Jotform
    • Airtable
    • Zapier
    • Hubspot
    • Asana
    • Google Workspace
    • Database management is a plus but not required
    • JavaScript, Python, CSS, HTML is a plus but not required
  • Proficient with Microsoft Office, G Suite applications, and computer security systems
  • Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
  • Expert in problem-solving, critical thinking, and an understanding of complex system dependencies
Technical Requirements
  • A computer with dual monitor setup is required
  • Computer with at least 8GB of RAM
  • Must have at least 25 MBPS internet speed
Why Join Us
  • 40 hours a week, 8 hours a day
  • Competitive salary base
  • Permanent work-from-home setup
  • Unlimited FREE access to MAG School courses and SOP Library
  • Work schedule is in Eastern Standard Time (EST), Monday-Friday only
  • Opportunities for professional development and career advancement

You may follow up your application by emailing us at recruiting@myamazonguy.com.

About My Amazon Guy
We are a full-service Amazon agency. Founded in 2018 by Steven Pope, we have more than 500+ employees worldwide, all remote, and growing rapidly. Through deep knowledge of SEO, design, and PPC, we love to show our clients why we are the best at growing their sales faster.

Our Strength is in our People

Many companies put clients or customers at the top of their pyramid. At My Amazon Guy we put employees first, and fire clients who disrespect our staff. We invest in people long term, and it’s helped us get to where we are today.

“Employees are critical to us. It is on Ownership and Management to support every layer above them.”
– Steven Pope, Founder

Hear more of what our employees have to say.

These are what makes our organization be better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, we promote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust. 

Our mission: to be Earth’s most seller-centric company.

Core Values

Core values - Learning

Learning
Never ending acquisition of knowledge and skills.

core values eagerness

Eagerness
To get started. Keenness. Bias for fresh action.

Core Values - Consistent Communication

Consistent Communication
Frequently convey info with clarity, accuracy, and purpose to all parties.

core values tech savvy

Tech Savvy
Type 55+ WPM, Excel guru, Google enthusiast, uses Slack threads.

core values teaching

Teaching
Help others learn, share your knowledge.

Manager Values

Manager Values Multiply Yourself

Multiply Yourself
Replace yourself to scale MAG. 1+1=3.

Manager Values - Soft on the People

Soft on the People
Treat employees with respect and sincerity.

Manager Values Compete

Compete
We are a team not a family. Crush your competitors. Play to win.

Manager Values Extreme Ownership

Extreme Ownership
Seizes accountability. Prioritizes then executes. Maintains discipline to create a simple but often difficult plan of action in motion at all times.

Manager Values Radical Candor

Radical Candor
Feedback Faster. Telling direct reports where they stand every single day. Tell it like it is.

Work from any location

We want you to be part of our growing team. My Amazon Guy is one of the top 500 fastest growing companies in the USA with more than 500 employees from all around the globe.

We’re committed to fostering a culture of growth and learning, and we’re looking for talented individuals who share our vision. 

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