Full Service Amazon Agency:

Break Through Your Amazon Plateau

A full service Amazon agency like My Amazon Guy is like your one-stop shop for Amazon success. We offer a comprehensive suite of services, each meticulously designed to propel your brand forward.

Are you struggling to maximize your Amazon sales potential?

Do the complexities of product listings, advertising campaigns, and market fluctuations leave you overwhelmed and hinder your growth?

Discover the transformative power of a full service Amazon Agency.

Overcoming these challenges alone can be daunting. How much growth and revenue are you leaving on the table by not tapping into the comprehensive support and strategic expertise a full service agency offers?

It’s time to evaluate if your Amazon venture is truly reaching its full potential or if partnering with a full service agency is the missing piece to your e-commerce success puzzle.

Full Service Amazon Agency Services List

Ideal Full Service Amazon Agency Clients

New Sellers

Lack of experience and understanding of Amazon’s intricacies. Solution: A full service agency guides new sellers through the setup process, optimizing listings, and implementing effective launch strategies.

Busy Entrepreneurs

Limited time to manage day-to-day operations and strategic planning. A full service agency takes on tasks like inventory management, customer service, and advertising, allowing entrepreneurs to focus on core business decisions.

Sellers Facing Sales Plateaus

Stagnant or declining sales despite efforts. A full service agency analyzes performance, identifies bottlenecks, and implements strategies to revitalize sales.

Struggling with Advertising ROI

Ineffective or inefficient use of advertising budget. Full service agencies specialize in crafting targeted ad campaigns, optimizing spend for maximum return on investment.

Product Listing Optimization Challenges

Difficulty in creating compelling, SEO-friendly product listings. Full service agencies excel in optimizing product listings, improving visibility, and driving conversions.

Brands Looking for Comprehensive Support

Need for end-to-end support, from listing optimization to customer service. Full service agencies offer a holistic approach, addressing all aspects of Amazon business, ensuring a seamless and comprehensive strategy.

The Growth-Hungry Go-Getter 

You’re past the bootstrapping stage and ready to scale aggressively. An agency offers the expertise and resources to optimize your strategy, launch new products, and conquer new markets efficiently.

The Data-Driven Decision Maker

You value informed choices based on insights you can’t access alone. An agency brings data analysis skills and industry knowledge to help you interpret complex metrics and make strategic decisions with confidence.

The Expertise Gap Specialist

You excel in certain areas like product development or branding, but Amazon’s complexities leave you feeling lost. An agency fills the knowledge gaps, handling areas like PPC, listing optimization, and logistics, allowing you to focus on your strengths.

The International Expansionist

You dream of global domination, but navigating international nuances on Amazon feels daunting. An agency with experience in cross-border selling can guide you through regulations, logistics, and cultural adaptations, smoothing your path to global success.

The Product Launch Pad Pro

You have a game-changing product, but launching it requires expertise you don’t possess. An agency provides the launch strategy, marketing muscle, and operational know-how to ensure your product takes off with a bang.

Sellers Facing Regulatory Compliance Issues

Difficulty in navigating Amazon policies and staying compliant. My Amazon Guy has the expertise in Amazon’s ever-changing landscape, ensuring adherence to policies and mitigating compliance risks.

Full Service Amazon Agency: When It’s Time You Need One

Full Service Amazon Agency Advertising
Full Service Amazon Agency Listing Optimization

Sales Performance Analysis

Problem: Are your sales stagnant or declining?

Solution: A full service agency can conduct a thorough analysis of your sales performance, identifying areas for improvement and implementing strategies to boost sales.

Listing Optimization Challenges

Problem: Struggling with optimizing product listings effectively?

Solution: A full service agency excels in crafting compelling, SEO-friendly listings, enhancing visibility and driving conversions.

Advertising ROI Concerns

Problem: Is your advertising spend not yielding the expected return on investment?

Solution: full service agencies specialize in creating targeted and cost-effective advertising campaigns, maximizing your ad spend for optimal results.

Time and Resource Constraints

Problem: Feeling overwhelmed with the day-to-day operations of your Amazon business?

Solution: A full service agency takes the burden off your shoulders, handling various tasks like inventory management, customer service, and more, allowing you to focus on strategic decisions.

Competitive Landscape Awareness

Problem: Struggling to keep up with the ever-changing Amazon marketplace dynamics?

Solution: full service agencies stay abreast of industry trends and competitor strategies, providing you with a competitive edge through informed decision-making.

Scalability Challenges

Problem: Unsure how to scale your Amazon business efficiently?

Solution: A full service agency can devise scalable strategies tailored to your business, ensuring growth without compromising efficiency.

Lack of Expertise

Problem: Do you lack expertise in navigating complex Amazon policies and algorithms?

Solution: A full service agency brings in-depth knowledge and experience, ensuring your business stays compliant and thrives within the Amazon ecosystem.

Remember:

Here’s a comprehensive checklist for evaluating your need for a Full Service Amazon Agency

  • Self-Assessment:
  1. Sales Performance: Evaluate current sales trends and identify any plateaus or declines.
  2. Time and Resource Availability: Assess your capacity to manage day-to-day operations, strategic planning, and Amazon-related tasks.
  3. Advertising ROI: Examine the effectiveness of your advertising campaigns and their impact on overall revenue.
  • Listing and Content Evaluation:
  1. Listing Optimization Challenges: Identify any difficulties faced in creating SEO-friendly and compelling product listings.
  2. Product Image Quality: Evaluate the quality and optimization of product images for enhanced visibility.
  3. Brand Storytelling: Assess the effectiveness of conveying your brand story through product descriptions.
  • Competitor Analysis:
  1. Competitor Strategies: Analyze competitors’ listings, advertising approaches, and overall marketplace positioning.
  2. Market Trends: Stay informed about industry trends and consumer preferences to identify areas for improvement.
  3. Benchmarking Performance: Compare your performance metrics with those of successful competitors.
  • Advertising Effectiveness:
  1. Ad Spend vs. Revenue: Evaluate the return on investment from your advertising spend.
  2. Targeting Accuracy: Assess the precision of your ad targeting and its alignment with your target audience.
  3. Sponsored Product and Brand Performance: Review the performance of sponsored products and brands in driving traffic and sales.
  • Customer Service and Reviews:
  1. Customer Feedback: Review customer feedback and identify areas for improvement in service.
  2. Returns and Refunds Management: Assess the efficiency of your returns and refunds processes.
  3. Positive Reviews Ratio: Evaluate the ratio of positive to negative reviews and identify strategies to enhance positive feedback.
  • Inventory and Fulfillment Efficiency:
  1. Inventory Turnover: Analyze the speed at which your inventory moves and identify any bottlenecks.
  2. Order Fulfillment Speed: Evaluate the speed and accuracy of your order fulfillment processes.
  3. FBA vs. FBM Cost-Benefit Analysis: Consider the cost-effectiveness of Fulfillment by Amazon versus Fulfillment by Merchant.
  • Global Expansion Potential:
  1. Market Research: Assess the viability of expanding into international markets.
  2. Localization Challenges: Identify potential challenges in adapting listings for diverse cultural contexts.
  3. Cross-Border Logistics Assessment: Evaluate the feasibility and efficiency of managing cross-border logistics.
  • Regulatory Compliance Check:
  1. Policy Adherence: Ensure ongoing compliance with Amazon’s policies and guidelines.
  2. History of Violations: Assess any past policy violations and implement strategies to prevent future breaches.
  3. Account Health Analysis: Regularly monitor your account health and identify areas for improvement.
  • Data-Driven Decision-Making:
  1. Key Performance Indicators (KPIs): Identify and track relevant KPIs for your business.
  2. Analytics Tools Utilization: Ensure effective use of analytics tools to derive actionable insights.
  3. Competitor Benchmarking: Regularly benchmark your performance against industry competitors.
  • Scalability Planning:
  1. Business Expansion Strategy: Evaluate your readiness and strategic planning for business expansion.
  2. Resource Allocation for Growth: Assess your ability to scale operations without compromising quality.
  3. Technology Integration for Scalability: Explore tools and technology that facilitate scalable solutions.

Full Service Amazon Agency: Research And Selection

Reputation & Expertise

  • Track Record: Look beyond flashy awards and dig deeper. Analyze success stories, case studies, and client growth metrics. Verify claims through independent sources.
  • Client Testimonials: Don’t just read the cherry-picked ones. Seek out independent reviews and testimonials on platforms like Clutch or Google My Business.
  • Industry Awards: While not a guarantee, industry recognition signifies peers’ acknowledgement of their expertise. Research the awarding body’s credibility.

Service Offerings

  • Specific Needs Focus: Don’t get lured by “everything” agencies. Choose one with proven expertise in areas crucial to your business, like PPC for established sellers or market research for new product launches.
  • Customizable Packages: Flexibility is key. Ensure they offer customizable packages or a la carte services to match your budget and specific needs.
  • Team Composition: Look for a diverse team with specialists in PPC, content creation, logistics, and data analysis, aligned with your requirements.

Communication & Transparency

  • Communication Style: Assess their responsiveness, preferred communication channels, and ability to explain complex topics clearly. Are they proactive and consultative?
  • Reporting Practices: Request samples of regular reports they provide. Evaluate the clarity, detail, and actionability of their insights.
  • Transparency & Honesty: Do they readily answer your questions, even the tough ones? Do they avoid sugarcoating challenges or overpromising results?

Bonus Tips

  • Schedule Consultations: Talk to multiple agencies to gauge their understanding of your business and proposed approach.
  • Request References: Speak directly to their existing clients about their experience and satisfaction.
  • Consider Cultural Fit: Choose an agency whose values and working style align with your own for a smoother collaboration.

What’s Next After Finding The Best Full Service Amazon Agency

Initiate Contractual Agreements:

Action: Reach out to the agency to discuss and finalize contractual agreements.

Key Considerations: Ensure that the contract outlines the scope of services, terms, fees, and any other relevant details. Clarify the duration of the partnership and renewal options.

Onboarding Process:

Action: Engage in the onboarding process outlined by the agency.

Key Considerations: Provide necessary information, access, and permissions to the agency for a seamless start. This may include granting access to your Amazon Seller Central account, sharing product information, and discussing your business goals in detail.

Kick-off Meeting:

Action: Schedule a kick-off meeting with key stakeholders from both your team and the agency.

Key Considerations: Use this meeting to establish clear lines of communication, discuss expectations, and ensure that both parties are aligned on the overall strategy and goals.

Collaborative Planning:

Action: Collaborate with the agency on strategic planning for your Amazon business.

Key Considerations: Share insights about your target audience, market positioning, and any specific challenges or opportunities you’ve identified. Work together to align strategies with your overarching business objectives.

Data Sharing and Analytics Setup:

Action: Ensure that data sharing and analytics tools are set up to monitor key performance indicators (KPIs).

Key Considerations: Establish a system for regular reporting and analysis. Discuss the frequency and format of performance updates to ensure transparency and accountability.

Regular Communication Cadence:

Action: Establish a regular communication cadence with the agency.

Key Considerations: Determine how often you’ll receive updates, reports, and have strategic discussions. Effective communication is crucial for a successful partnership.

Monitoring and Feedback:

Action: Regularly monitor the agency’s performance and provide feedback.

Key Considerations: Actively engage in the partnership by providing insights, answering queries, and addressing concerns promptly. Open and constructive feedback fosters a collaborative working relationship.

Continuous Optimization:

Action: Encourage continuous optimization of strategies based on data and performance.

Key Considerations: Emphasize the importance of adapting strategies to changes in the Amazon marketplace, customer behavior, and industry trends. A proactive approach to optimization ensures ongoing success.

Review Results and Adjustments:

Action: Conduct periodic reviews to assess the results achieved.

Key Considerations: Analyze the impact of the agency’s efforts on your business goals. Discuss any necessary adjustments to strategies or services to align with evolving objectives.

Long-Term Planning:

Action: Engage in discussions about long-term planning and potential growth opportunities.

Key Considerations: If both parties are satisfied with the collaboration, explore the potential for a long-term partnership. Discuss strategies for scaling the partnership in line with your business expansion plans.

Working With A Full Service Amazon Agency: Set And Meet Expectations

Pre-Engagement

  • Define Your Goals: Be clear about your short- and long-term objectives (e.g., increased sales, brand awareness, new product launches).
  • Identify Your Needs: Analyze your strengths, weaknesses, and areas where you require agency expertise (e.g., PPC, content creation, logistics).
  • Set Realistic Expectations: Understand that results take time and effort. Don’t expect overnight miracles, but establish reasonable growth targets.

During Onboarding

  • Transparent Communication: Clearly communicate your goals, budget, and preferred communication style. Ask questions, voice concerns, and establish open communication channels.
  • Shared KPIs & Reporting: Agree on Key Performance Indicators (KPIs) to track progress and define reporting format and frequency.
  • Service & Project Scope: Clearly define the scope of services included in your package. Discuss any additional needs or potential add-on costs upfront.

Ongoing Collaboration

  • Regular Check-Ins & Reviews: Schedule regular meetings to discuss progress, address challenges, and adjust strategies as needed.
  • Transparency & Honesty: Be open about your concerns and provide timely feedback. Expect the same from the agency – open communication is key.
  • Data-Driven Decisions: Base decisions on insights and data analysis provided by the agency, but never blindly accept recommendations – ask questions and understand the rationale.

Remember

  • Flexibility & Adaptation: Both parties need to be adaptable to changing market conditions and campaign performance. Be open to revising strategies based on data and insights.
  • Long-Term Partnership: View the agency as an extension of your team, fostering a collaborative and trusting relationship for sustainable success.

Is The Full Service Amazon Agency Delivering Results?

Analyze sales data and trends to determine if the agency’s strategies have positively impacted revenue.

Evaluate the correlation between the agency’s fees and the generated revenue to ensure a positive and satisfactory ROI.

Review advertising metrics and assess the effectiveness of campaigns in driving relevant traffic and sales.

Review advertising metrics and assess the effectiveness of campaigns in driving relevant traffic and sales.

Compare the seller’s performance against competitors and assess the effectiveness of strategies in outperforming rivals.

Compare the seller’s performance against competitors and assess the effectiveness of strategies in outperforming rivals.

Regularly review account health metrics and compliance status to ensure the agency is navigating Amazon policies effectively.

Evaluate the performance in new marketplaces, considering factors like localization success and increased market share.

Evaluate the quality of communication, including the regularity and clarity of updates, reports, and strategic discussions.

Assess the agency’s initiatives to share knowledge, insights, and collaborative efforts in shaping the overall strategy.

MAG Growth LLC Referral Program

Terms and Conditions
  1. Introduction
    Welcome to the MAG Growth LLC Referral Program. By participating in this program, you agree to the following terms and conditions. MAG Growth LLC (“Company”, “we”, “us”, or “our”) is located in Georgia, USA, and operates under the trade name My Amazon Guy.
  2. Eligibility
    To participate in the Referral Program, participants must agree to these terms, which become part of the MAG Growth LLC Policy. The program is open to individuals and organizations that can form legally binding contracts under applicable law.
  3. Referral Commission
    1. Website Orders: Participants will earn a commission of 10% on direct website orders placed by referred clients to MAG Growth LLC.
    2. Ongoing Client Contracts: Participants will earn an ongoing commission of 10% for monthly retainers received from referred clients for the life of the deal, as long as the client remains active with MAG Growth LLC.
  4. Referral Process
    1. Registration: Participants must register through the provided referral registration form and agree to these terms and conditions.
    2. Process Adherence: To receive credit for referrals, participants must follow the referral processes set forth by My Amazon Guy. Details of the referral process will be provided upon registration and must be adhered to strictly to ensure proper tracking and credit of referrals.
  5. Payment of Commissions
    1. Commission Payment: Commissions are paid on a monthly basis and are subject to any applicable withholding or taxes as per local laws.
    2. Tracking: Commissions are only paid on transactions that are verified and confirmed by the Company’s tracking system.
    3. Disputes: Any disputes over commission payments must be submitted in writing within 30 days of the payment date.
  1. Term and Termination
    1. Term: These terms will commence upon your acceptance of the terms and continue until terminated by either you or MAG Growth LLC.
    2. Termination: You or MAG Growth LLC may terminate this agreement at any time with written notice. Upon termination, any unpaid commissions accrued will be paid out in the next payment cycle.
  2. Miscellaneous
    1. Amendments: These terms may be amended by MAG Growth LLC at any time. If we make changes that materially affect your rights, we will notify you by email or through our website.
    2. Indemnification: Participants agree to indemnify, defend, and hold harmless MAG Growth LLC and its employees, directors, and agents from any claims arising from their participation in the Referral Program.
    3. Governing Law
      These terms shall be governed by and construed in accordance with the laws of the state of Georgia, United States.

Cathy Barouch

Brand Director

Cathy Barouch brings a wealth of experience to her role as Brand Director at My Amazon Guy. With a background in ecommerce and brand management, Cathy has a proven track record of success in driving growth and visibility for brands on Amazon.

Prior to joining My Amazon Guy, Cathy served in key leadership roles, including as the Founder of Mystigrey, where she honed her skills in brand development and management. Before that, Cathy was the CEO & Co-Founder at Caterina Jewelry, where she led the company to success with her strategic vision and innovative approach.

Cathy’s expertise extends beyond ecommerce, as she is also a member of MJSA: Professional Excellence in Jewelry Making and Design, showcasing her commitment to excellence and continuous learning in the field.

John Lane

Brand Director

I bring a strong background in ecommerce operations management to My Amazon Guy. Previously, I served as the Operations Manager at Velex Corp. dba Gorilla Gym (later Gym1), where I oversaw our supply chain operations from China to the U.S. and Canada. I managed order fulfillment and led a dedicated customer service team. Additionally, I was responsible for managing our Amazon seller accounts in the U.S. and Canada, ensuring smooth operations and customer satisfaction.

Outside of my role at My Amazon Guy, I also dedicate time to coaching football at Boston College High School during the fall, where I bring my leadership and team-building skills to the field.

Benjamin Loya

Brand Director

As a Brand Manager at My Amazon Guy, I specialize in enhancing clients’ sales and visibility on the Amazon platform. Leveraging my expertise in Amazon Seller Central, social media strategies, and adept problem-solving skills, I oversee a portfolio of accounts and projects. My role encompasses the strategic planning, meticulous execution, and continuous optimization of product listings, advertising initiatives, and brand stores.

Prior to My Amazon Guy, I served as the IT Director at Proeduco del Bajio, a prominent education firm in Mexico. During my tenure, I spearheaded the organization’s digital transformation, introducing innovative solutions such as network infrastructure enhancements and system implementations to enhance the quality and efficiency of our educational services. Collaborating closely with cross-functional teams and stakeholders, I ensured alignment of IT strategies with overarching business goals and objectives.

Jeffrey Lenz

Brand Director

Jeffrey is a seasoned e-commerce expert with over 10 years of experience in helping brands succeed on Amazon. As a Brand Director at My Amazon Guy, he leverages his data-driven approach and deep understanding of online marketplaces to develop and execute winning omnichannel strategies for our clients.

Jeffrey brings a wealth of knowledge in:

  • Brand Growth on Amazon: He has a proven track record of launching and growing brands on Amazon, utilizing his expertise in 1P and 3P operations.
  • Data-Driven Strategy Development: Jeffrey leverages data insights to craft effective channel strategies that optimize product visibility and sales for My Amazon Guy’s clients.
  • Omnichannel Expertise: He understands the importance of a cohesive omnichannel approach and develops strategies that reach customers across various touchpoints.
  • Compliance Focus: Jeffrey ensures adherence to Amazon’s ever-evolving policies and regulations, safeguarding the success of My Amazon Guy’s clients.

With his dedication to brand success and his strong grasp of the Amazon marketplace, Jeffrey is a valuable asset to My Amazon Guy, helping our clients flourish and achieve their Amazon sales goals.

Tony Chung

Brand Director

Tony is a results-oriented growth expert with a proven track record of generating leads, boosting revenue, and optimizing team performance for e-commerce businesses. He brings a data-driven approach to his role as Brand Director at My Amazon Guy, leveraging his expertise in digital marketing, sales, and operational efficiency.

Tony excels at:

  • Driving Customer Acquisition: He develops and executes comprehensive digital advertising and marketing strategies across all channels to generate qualified leads for My Amazon Guy.
  • Maximizing Sales Growth: Tony utilizes data analysis, forecasting, and KPI tracking to optimize sales strategies and drive top-line revenue for My Amazon Guy’s clients on Amazon.
  • Optimizing Team Efficiency: He fosters a high-performing team environment through project management, process improvement, and a coaching leadership style.
  • Data-Driven Decision Making: Tony leverages data analytics to build comprehensive performance trackers, measuring everything from brand growth to internal team performance, ensuring data-driven decision making across My Amazon Guy.

With his focus on results and his deep understanding of e-commerce, Tony plays a critical role in helping My Amazon Guy’s clients achieve their Amazon sales goals.

Jan Pao Montecillo

Director of Client-Success and Website Orders

Meet Jan Paolo Montecillo, our gaming virtuoso turned office hero! From pen-and-paper quests to tactical turn-based triumphs. He doesn’t just play games; he masters them, cracking their systems like a puzzle mastermind. But it doesn’t stop in the virtual realm! Jan’s game-changing work ethic and knack for system analysis have elevated our operations to epic levels. With a killer work ethic and his gaming superpowers,

Throughout his career, Jan Paolo has consistently demonstrated a strong ability to:

  • Lead and motivate teams: He has a proven track record of fostering high-performing teams and driving results.
  • Develop and implement operational strategies: Jan Paolo possesses a keen understanding of operational excellence and a talent for designing and implementing effective strategies.
  • Build strong client relationships: He is known for his client-centric approach and his commitment to exceeding client expectations.

Interests: Gaming

Noah Wickham

Brand Director

Noah Wickham started in eCommerce a decade ago, reselling on eBay and gradually expanding his knowledge base. Since then, he has worked with a variety of clients over several years, focusing on growth strategies, technology initiatives, product procurement, brand building, and SEO improvements. His expertise covers many areas of eCommerce, with a particular focus on Amazon, Walmart, and Shopify. Noah defines himself as a growth-centric leader and a client success advocate. Outside of work, he enjoys cooking, video games, reading, and chess. Most Saturday nights, you can find him trying a new restaurant or exploring a different venue in his city.

A man wearing a hooded sweatshirt.

Shane Keyes

Brand Director

Shane is an Amazon marketing specialist at My Amazon Guy and attended Temple University’s Fox School of Business to pursue a degree in Marketing. 

A self-starter, Shane mastered Amazon’s intricacies through hands-on experience and rigorous self-guided research. Specializing in listing optimization and growth strategies, he excels at boosting BSR through Click-Through Rate (CTR) and Search Engine Optimization (SEO) best practices to drive your brand’s success on Amazon. Shane’s rise at My Amazon Guy underscores his leadership ability and unwavering commitment to achieving a brand’s top priorities.

Beyond work, Shane’s passion lies in Philadelphia sports, with a history of participating in team sports like baseball and rugby.

A woman wearing glasses and a t-shirt who excels in account management.

Faith Denniston

Brand Director

I’m Faith, an Amazon marketing specialist obsessed with SEO, PPC, CTR, and the alchemy of conversions. With a data-driven approach, I help brands conquer the Amazon marketplace, turning clicks into customers.

When I’m not optimizing listings, you’ll find me in virtual worlds, exploring Final Fantasy XIV and diving into manga. I’m also a paranormal enthusiast, chasing ghostly tales in my spare time. Join me on this journey of digital dominance and otherworldly adventures!

A woman in glasses is posing for a photo for Amazon.

Roxanne Villanueva

VICE PRESIDENT OF HUMAN RESOURCES

Over 13 years of experience in the Business Process Outsourcing Industry Specializing in Customer Success and Sales for Telco, Tech, Finance and Ecommerce for both Start Up and Fortune 500 companies. 

An Inspirational Leader who loves to be where the action is, enjoys Creating Innovative Solutions to Complex Problems, Developing her People and Driving Engagement.

Interests: Traveling, Music and Spending time with Family

Kevin-Sanderson

Kevin Sanderson

Vice President of Marketing

Kevin Sanderson is the Vice President of Marketing for My Amazon Guy. He graduated from Texas Tech University and has a wide range of experiencew including previously having worked for two Fortune 500 companies and a rapidly growing insurance agency. Kevin has been selling on Amazon since 2015 and is also the founder of Maximizing Ecommerce, a company that hosts popular virtual learning events like the Convert More Clicks Summit and the PPC Mastery Summit. He joined the team at My Amazon Guy after Maximizing Ecommerce by My Amazon Guy and lives in Florida with his beautiful wife and two children.

A young man wearing glasses and a checkered shirt expertly managing seller central on an online marketplace.

Thomas Fitzgibbons

SENIOR ACCOUNT DIRECTOR

Thomas graduated from the University of Missouri – St. Louis (UMSL), receiving a Bachelor’s degree in Business Administration – Marketing and a Certification in Digital Marketing. He started his marketing career in the B2B industry, helping companies focus their internal marketing efforts on Website SEO, Website Content, Digital Advertising, and effective Email Marketing Campaigns. 

 

In 2020, Thomas shifted his career to eCommerce. As a self-starter, he learned the ins and outs of Amazon, Seller Central, and Shopify to help brands and sellers succeed in the digital world. Previously, he worked for an Amazon Marketing Agency as an Account Manager, assisting brands in growing and thriving on Amazon through his management. At MAG, Thomas serves as an Account Director, overseeing an extensive portfolio of 40 brands and managing a successful team of Brand Managers. Thomas provides leadership to his team and execution on high-level strategy for the brands in his portfolio. 

In his free time, Thomas enjoys golf, soccer, music, and taking his dog on hikes around the St. Louis area.

Kristen Lasch

Kristen Lasch

BRAND DIRECTOR

Kristen started her professional work on Amazon in 2018 as a professional seller and project-based Account Manager. She has ample knowledge of both Seller Central and Vendor Central. With a degree in Art & Design, Kristen has a passion for problem-solving and thinking outside the box. She loves to help grow accounts by unraveling underlying issues, organizing catalogs, and providing creative branding ideas. With an extensive background in customer experience, she is able to really dive into the mind of a customer regarding listing optimizations and how to market products appropriately. In her free time, Kristen enjoys spending time with her family and working on growing their own private label account.

I was fortunate to be part of MAG's first batch of its Advertising Internship Program. The timing was perfect for me as I was looking for an opportunity to learn more about Amazon PPC and at the same time to have hands-on training to work on accounts.  

 

When I started my internship, I listed down the things I wanted to learn. And I am happy to say that I've ticked all the boxes! My most favorite was "Optimization Using Bulk Files”. Bulk files and I, we did not get along at first, it was so scary seeing all those data! But I had a great mentor who guided me along the way. He patiently taught me step by step on how to process the data. He was very enthusiastic in answering all of my questions. He supported me until I gained the confidence in uploading my first, second, third (and so on) bulk uploads. 

 

The biggest advantage in working with MAG (and I must say one thing that I always look forward to every week) is its Weekly Ads Training. Every week, we discuss various topics about PPC. Interns/Ads Specialists/Ads Managers, we all share knowledge, information, and updates about PPC. During our discussions, we exchange ideas and feedback. It became an avenue not just to learn a skill, but also to clear any vague or ambiguous PPC topics. 

 

For me, the biggest disadvantage is the work schedule. As an Intern, I have to follow EST timing. The time difference from my location was only 8 hours, but being a morning person, I really struggled to keep myself awake. But if you are a night owl, then this will not be a problem for you.

 

So if you are considering joining the MAG Advertising Internship Program, my advice to you is to take action - APPLY NOW! The knowledge that you will gain and the skill that you will develop from this program will be invaluable. And who knows? From being an Intern, you might be the next one to be promoted as Jr. Ads Specialist! 

Maria Victoria Piedad

A man with a beard smiling in front of a marketplace.

Steven Bruning

IT DIRECTOR

Steven has over eight years of experience in Information Technology and specializes in conceptualizing and implementing data-driven solutions.Steven started his Amazon career in 2019, breaking onto the scene by developing retail arbitrage software tools and gaining an in-depth knowledge of the Amazon Seller Central platform and account management. Outside of work, Steven enjoys DJing, learning and teaching others about personal finance, spreadsheets, and most of all, spending time with his wife playing board games and walking local trails. Steven was a long-distance runner for many years, having run over 1,000 miles and completed a marathon and several half-marathons.
A bald man from My Amazon Guy, smiling in front of rocks.

Jason Mastromatteo

VP of Brand Management

Jason Mastromatteo started his professional Amazon career in 2014 breaking into the Amazon scene selling by means of RA and private labeling. He eventually took his Amazon knowledge and started consulting for other businesses, distributors, and retailers. Jason’s experience and extensive seller central & vendor central knowledge have helped him consistently manage and grow sales through his team at MAG. Jason has interests in music, videography, skateboarding, and is a competitive Magic the Gathering player.

Dustin Fenton

VP of Finance

Dustin Fenton is the VP of Finance at My Amazon Guy. He began his eCommerce career in 2013, graduated with a Bachelors of Science with a Minor in Business Administration in 2018, and began his career at My Amazon Guy in the Fall of 2019. Dustin is a seasoned veteran at My Amazon Guy who has risen through the ranks:
  • Started as an Amazon Specialist
  • Grew to a Successful Brand Manager
  • Became a successful Account Director and through Leadership Grew Others into the Role
  • Promoted to VP of Operations
  • Now Serves as VP of Finance – and Assists the Company in all Areas of Operations
He directs:
  • AR
  • AP
  • Cash Flow
  • Tax Management
  • Employee Benefits Enrollment
  • Budgeting
  • Bookkeeping
  • Strategic Management of Financial Operations
  • M&A
  • Transfer Pricing Agreements
  • Operational Matters in Relation to the Financial Health and Solvency of MAG
In his free time, Dustin enjoys:
  • Traveling
  • Hiking
  • Extreme Weather Chasing
  • Learning and eCommerce Management
  • Retail arbitrage 
  • Spending time with friends and family
A man smiling in a blue circle, representing a marketplace seller central management.

Francisco Valadez

ACCOUNT DIRECTOR

A graduate of Monterrey Tech (ITESM) in Mexico with a Bachelor’s in International Business, Francisco Valadez has spent most of his career as an entrepreneur involved in retail, wholesale, and private label projects. He has led companies from humble beginnings to successful acquisitions. Francisco got his start in eCommerce as part of a shoe company that sells through brick-and-mortar retail, department stores, and its own website. Most recently, Francisco fell down the Amazon rabbit hole while helping a company set up their own Amazon business. From that day on, Francisco has been 100% focused on Amazon retail. He has ample experience in Seller Central, and has proven his understanding of successful strategies to grow a brand’s online retail presence. Outside of work, Francisco loves sports, cooking, reading, listening to vinyl records, and most of all, spending time with his wife and daughters. He coaches in both English and Spanish, and leads the Hispanic team in our agency
A woman in glasses is smiling in a circle while managing her seller central account on a marketplace.

Kristen Dixon

ACCOUNT DIRECTOR

Meet Kristen Dixon, a seasoned Amazon e-commerce expert with nearly 8 years of experience. Kristen is not just a master of the online marketplace; she’s a passionate advocate for helping clients and employees reach their full potential. Her journey in e-commerce isn’t just about transactions; it’s about building relationships, both professionally and personally.

What truly sets Kristen apart is her innate desire to see others succeed. Her clients trust her not just for her e-commerce expertise but for her ability to guide them towards their own success stories. As a mentor to her employees, she nurtures their talents and encourages them to reach new heights. Kristen is not just dedicated to her craft but is equally committed to fostering growth in those she interacts with.

Kristen leads a fulfilling life as a mother of two children and a proud owner of a lively Goldendoodle. Family is her anchor and her “why.” The love she pours into her work is mirrored in her home life. She proudly leads a multifaceted life, where her love for family, sports, and a deep passion for helping others intersect in harmony. Kristen is a true example of how one person can make a lasting impact, both in the digital realm and in the lives of those she touches.

A man with a beard and sunglasses, working as an "Amazon guy", involved in marketing management for Amazon.

Nick Nido

CHIEF TECHNOLOGY OFFICER

Holding a masters degree in electronic engineering from MIT with a bachelors in business management, Nick has 15+ years experience in ecommerce business and technology operations. Nick has gained a significant amount of his Amazon experience while launching his own store on Amazon with it being so successful it was later acquired by an conglomerate 3 years later.  

An bearded man marketing on the Amazon Marketplace.

Steven Pope

FOUNDER

Steven founded My Amazon Guy to help clients grow faster on Amazon. After serving on the corporate side as a marketing manager and eCommerce director for nearly a decade, Steven started teaching businesses how to leverage the largest eCommerce platform and logistics network in the world. The Grand Master of Amazon knowledge, Steven is a thought leader with more than 1500+ videos of free content where he gives away all his trade secrets away. Steven oversees marketing and sales. Mr. Pope is an eagle scout, has an MBA from Western Governor’s University, and a BS from Weber State University. Read what My Amazon Guy employees say it’s like to work for Steven.