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How to Find a Refund Report on Amazon Seller Central

This article will show the Amazon Seller how to locate a report for refunded orders through Amazon Seller Central.

How to Locate the Refund Report:

  1. Go to the Amazon Seller Central Home Page.
  2. Navigate to Reports on the top Tool Bar and then click Payments.

Payments Report

 

 

 

 

 

 

3. On the Payments Page navigate to the Transaction View Tab.

Transaction View Tab

 

 

4. Next Click the Filter view by: Drop down and select Refund and then click update.

Refund

 

 

 

5. Now you can select when you want the report to be for. You can chose from:

  • Statement Period (Amazon Payment Periods)
  • Past number of days
  • Custom date range

Once you decide your time period, click update and then download.

Final Steps

 

 

6. Once you click download, a text report will be downloaded. You can put this text report into an excel file to sort all the information, as needed.

Want traffic conversion tips?

I was fortunate to be part of MAG's first batch of its Advertising Internship Program. The timing was perfect for me as I was looking for an opportunity to learn more about Amazon PPC and at the same time to have hands-on training to work on accounts.  

 

When I started my internship, I listed down the things I wanted to learn. And I am happy to say that I've ticked all the boxes! My most favorite was "Optimization Using Bulk Files”. Bulk files and I, we did not get along at first, it was so scary seeing all those data! But I had a great mentor who guided me along the way. He patiently taught me step by step on how to process the data. He was very enthusiastic in answering all of my questions. He supported me until I gained the confidence in uploading my first, second, third (and so on) bulk uploads. 

 

The biggest advantage in working with MAG (and I must say one thing that I always look forward to every week) is its Weekly Ads Training. Every week, we discuss various topics about PPC. Interns/Ads Specialists/Ads Managers, we all share knowledge, information, and updates about PPC. During our discussions, we exchange ideas and feedback. It became an avenue not just to learn a skill, but also to clear any vague or ambiguous PPC topics. 

 

For me, the biggest disadvantage is the work schedule. As an Intern, I have to follow EST timing. The time difference from my location was only 8 hours, but being a morning person, I really struggled to keep myself awake. But if you are a night owl, then this will not be a problem for you.

 

So if you are considering joining the MAG Advertising Internship Program, my advice to you is to take action - APPLY NOW! The knowledge that you will gain and the skill that you will develop from this program will be invaluable. And who knows? From being an Intern, you might be the next one to be promoted as Jr. Ads Specialist! 

Maria Victoria Piedad