Power Up Your Profits: Unleashing the Potential of Amazon FBA Sales and Revenue

Understanding Amazon FBA sales and revenue is crucial for someone starting to sell on Amazon because it directly impacts their profitability and overall success. Read on as we have organized the information and insights below to help you make informed business decisions.

When it comes to selling on Amazon, one of the most popular and effective fulfillment methods is FBA (Fulfillment by Amazon). But with its vast ecosystem and ever-evolving strategies, it’s natural to have questions about how to maximize sales and revenue on the platform. In this blog post, we’ll delve into the frequently asked questions about FBA selling, providing you with valuable insights and strategies to succeed on Amazon.

How Do I Earn From Amazon FBA?

To earn from Amazon FBA (Fulfillment by Amazon), you can follow these steps:

 

  1. Find a profitable product: Research and identify a product that has a demand in the market and can generate sales. Consider factors like competition, profit margin, and customer demand.

 

  1. Source your product: Once you’ve identified a product, you can source it from manufacturers, wholesalers, or through private labeling. Ensure the quality and reliability of your product source.

 

  1. Create a seller account: Sign up for an Amazon seller account on Seller Central. Choose the Professional selling plan, which allows you to sell in high volume and access additional features.

 

  1. Prepare your inventory: Prepare your products for shipment to Amazon’s fulfillment centers. Follow Amazon’s guidelines for packaging and labeling your products.

 

  1. Ship your inventory to Amazon: Use Amazon’s shipment creation tools to create a shipment plan and generate shipping labels. Then, send your products to Amazon’s designated fulfillment centers.

 

  1. Optimize your product listing: Create an appealing and informative product listing. Optimize your title, bullet points, description, and images to attract customers and improve your chances of appearing in search results.

 

  1. Set competitive pricing: Research your competitors’ prices and set your prices accordingly. Consider your profit margin, market demand, and competition when setting your pricing strategy.

 

  1. Drive traffic to your listing: Utilize various marketing strategies to drive traffic to your product listing. This can include running Amazon PPC (Pay-Per-Click) campaigns, optimizing keywords, and leveraging social media or influencer marketing.

 

  1. Provide excellent customer service: Respond promptly to customer inquiries, address any issues or concerns, and strive to provide a positive buying experience. Positive reviews and customer satisfaction can help boost your sales.

 

  1. Monitor and optimize: Regularly monitor your Amazon FBA sales and revenue, inventory levels, and customer feedback. Use Amazon’s data analytics and reporting tools to identify areas for improvement and optimize your listings for better performance.

Do You Sell More With FBA?

Amazon FBA Sales and Revenue How FBA Helps Increase Sales

Aside from FBA, FBM or Fulfilled by Merchant is another fulfillment option available to Amazon Sellers. Compared to FBM, utilizing Amazon FBA can often lead to increased sales for sellers. This can result from

 

  1. Prime eligibility: By using FBA, your products become eligible for Amazon Prime, which offers fast and free shipping to millions of Prime members. This can significantly increase your product’s visibility and attract more potential buyers.

 

  1. Improved buy box visibility: Products that are fulfilled by Amazon tend to have higher chances of winning the buy box. The buy box is the prominent “Add to Cart” button on a product listing page, and winning it increases the likelihood of a sale.

 

  1. Trusted fulfillment and customer service: Amazon has a strong reputation for reliable and efficient fulfillment. By leveraging FBA, you can take advantage of Amazon’s expertise in logistics, warehousing, and customer service, which can enhance the overall customer experience and drive more sales.

 

  1. Multi-channel fulfillment: FBA allows you to fulfill orders not only on Amazon but also from other sales channels, such as your own website or other e-commerce platforms. This enables you to streamline your order fulfillment process and reach a wider audience.

 

  1. International market access: FBA provides international fulfillment capabilities, allowing you to sell your products to customers in different countries without the complexities of international shipping and customs.

 

  1. Storage and scalability: With FBA, you can store your inventory in Amazon’s fulfillment centers, freeing up your own storage space. Additionally, FBA offers scalability, allowing you to easily handle fluctuations in demand and seasonal peaks.

What Key Metrics Help Measure The Success Amazon FBA Sales And Revenue?

When measuring the success of your Amazon FBA sales and revenue, there are several key metrics you should track. Here are some important ones:

  • Units Sold: This metric tells you how many units of your products have been sold over a given period. It helps you gauge the demand for your products and identify any fluctuations in sales volume.
  • Conversion Rate: The conversion rate measures the percentage of visitors who make a purchase. It indicates how effective your product listings and marketing efforts are in converting potential customers into buyers. A higher conversion rate generally indicates better product listing optimization and customer engagement.
  • Average Selling Price (ASP): The ASP is the average price at which your products are sold. Tracking this metric helps you understand the pricing dynamics of your products and their impact on your overall revenue.
  • Gross Profit Margin: Calculating your gross profit margin allows you to assess the profitability of your products. It takes into account the cost of goods sold (COGS) and other associated costs, such as Amazon fees and shipping expenses. A higher gross profit margin indicates better profitability.
  • Advertising Cost of Sales (ACoS): If you’re running Amazon PPC campaigns, tracking the ACoS helps you measure the effectiveness of your advertising spend. It represents the percentage of ad spend compared to the sales generated from those ads. A lower ACoS indicates more efficient and cost-effective advertising.

How Do I Calculate My Profit Margin In Amazon FBA?

Manual Calculation

    1. Determine your total revenue: This includes the selling price of your product multiplied by the total number of units sold. For example, if you sold 100 units of a product at a price of $20 each, your total revenue would be $2,000.

    1. Calculate your total costs: This includes all the costs associated with selling your product on Amazon. Some common costs to consider are:

       – Cost of goods sold (COGS): This includes the cost of manufacturing or purchasing your product, shipping it to Amazon’s fulfillment centers, and any other associated costs.

       – Amazon fees: These fees include referral fees, FBA fees, and any other fees charged by Amazon for using their platform.

       – Advertising costs: If you’re running Amazon PPC campaigns or other advertising efforts, include those costs as well.

       – Other expenses: This can include packaging materials, photography, and any other costs directly related to your product.


    1. Calculate your profit: To calculate your profit, subtract your total costs from your total revenue. For example, if your total costs amount to $1,500, subtract that from your total revenue of $2,000. Your profit would be $500.

    4. Calculate your profit margin: To calculate your profit margin as a percentage, divide your profit by your total revenue and multiply by 100. In the example above, dividing $500 by $2,000 gives you 0.25. Multiply that by 100 to get a profit margin of 25%.

Amazon FBA Revenue Calculator

A screen shot of a page with a calculator on it for seller central management.

In Seller Central, access Revenue Calculator. This is a preview tool for comparing revenue estimates according to the fulfillment channel you used. 

With this calculator, you can see the fees for each fulfillment option, then you can enter your estimated sales volume to get the total proceeds and approximate per-unit sold. You can use this tool for single or multiple products.

How Does Amazon Handle Sales Tax Collection For FBA Sales?

Amazon handles sales tax collection for FBA sales through its program called Amazon Tax Collection Services (TCS). Here’s how it works:

 

  1. Sales Tax Calculation: When you enroll in TCS, Amazon calculates and collects sales tax on your behalf for orders shipped to eligible states. They determine the applicable sales tax rate based on the buyer’s shipping address and the product category.

 

  1. Sales Tax Collection: Amazon automatically adds the appropriate sales tax amount to the customer’s order during checkout. The collected sales tax is then remitted to the respective state tax authorities by Amazon.

 

  1. Sales Tax Remittance: Amazon is responsible for remitting the collected sales tax to the appropriate state tax authorities on your behalf. They handle all the necessary reporting and payment processes, relieving you of the administrative burden associated with sales tax compliance.

 

  1. Seller Reporting: As a seller, you can access detailed sales tax reports in your Amazon Seller Central account. These reports provide information on the sales tax collected and remitted by Amazon for your FBA sales.

It’s important to note that while Amazon’s TCS handles sales tax collection and remittance, sellers are still responsible for ensuring that their products are properly categorized and for complying with any additional state-specific tax laws or requirements.

 

To ensure compliance, it’s recommended to consult with a tax professional or use third-party tax automation software that can help you manage and track your sales tax obligations across multiple states.

Below are two of the informative video we have to take you through the tax-related process when dealing with Amazon FBA sales and revenue

What are the best product categories to focus on for Amazon FBA sales and revenue?

The best product categories to focus on for Amazon FBA sales and revenue can vary depending on various factors such as competition, market demand, and your own expertise. However, there are several categories that have historically performed well on Amazon. Here are some popular and profitable categories to consider:

 

  1. Electronics and Accessories: This category includes items like smartphones, tablets, headphones, and other electronic gadgets. It can be a highly competitive category, but it also offers high-demand products and potential for good profit margins.

 

  1. Home and Kitchen: Home and kitchen products, such as kitchen gadgets, cookware, home decor, and organizing solutions, are popular among Amazon shoppers. This category offers a wide range of products and can cater to different price points.

 

  1. Health and Personal Care: With a growing focus on health and wellness, this category includes products like vitamins, supplements, personal care items, and fitness equipment. It can be a profitable category due to the recurring nature of some products and the increasing demand for self-care products.

 

  1. Beauty and Personal Care: Beauty products, including skincare, cosmetics, and hair care, have a strong presence on Amazon. This category offers a wide range of options and can cater to various niches and target audiences.

 

  1. Baby Products: The baby products category, including items like diapers, baby gear, clothing, and toys, has a consistent demand. It can be a profitable category for sellers who understand the needs and preferences of parents and caregivers.

 

  1. Sports and Outdoors: This category includes fitness equipment, outdoor gear, sports accessories, and more. It can be a lucrative category, especially during peak seasons like summer and holidays.

 

  1. Toys and Games: Toys and games are popular products on Amazon, especially during the holiday season. This category offers a wide range of options and can cater to different age groups and interests.

 

You can use these as starting points and ensure to conduct thorough market research, analyze competition, and consider your own expertise and interests when selecting a product category. Additionally, keep in mind that Amazon’s policies and category restrictions may affect your ability to sell certain products.

Can I sell internationally on Amazon FBA and how does it impact my revenue?

Yes, you can sell internationally on Amazon FBA through programs such as Amazon Global Selling. This allows you to expand your reach and sell to customers in different countries around the world. Selling internationally can have a positive impact on your revenue in several ways:

 

  1. Increased Customer Reach: By selling internationally, you can tap into new markets and reach a larger customer base. This can result in increased sales and revenue potential as you are able to target customers in different countries.

 

  1. Diversification of Sales: Selling internationally helps diversify your sales channels. This means that if one market experiences a slowdown or seasonality, you may still have sales coming from other regions, reducing your reliance on a single market.

 

  1. Higher Demand: Certain products may have higher demand in specific international markets. By expanding internationally, you may find new opportunities where your products are in high demand, leading to increased sales and revenue.

 

  1. Currency Exchange Rates: Selling internationally can allow you to take advantage of favorable currency exchange rates. If your home currency is stronger than the currency of the country you are selling in, you may benefit from higher revenue when converting the foreign currency back to your home currency.

 

  1. Competitive Advantage: Selling internationally can give you a competitive advantage over sellers who only focus on domestic markets. It allows you to differentiate your brand, reach new customers, and potentially offer unique products that are not readily available in certain markets.

 

It’s important to note that selling internationally also comes with additional considerations and challenges, such as understanding local regulations, customs duties, shipping logistics, and customer service in different languages. 

Meticulously research and understand the market conditions, cultural nuances, and legal requirements of the countries you plan to sell in before expanding internationally.

Amazon FBA Sales And Revenue Best Practices

Product Research

Conduct thorough market research to identify high-demand products with good profit potential. Consider factors such as competition, sales volume, and customer demand to select profitable products to sell.

Listing Optimization

Optimize your product listings by using relevant and targeted keywords in the title, bullet points, and product description. Include high-quality images and informative product details to attract and convert customers.

Competitive Pricing

Regularly analyze and adjust your pricing strategy to stay competitive within your market. Consider factors such as production costs, competitor pricing, and market demand to determine optimal pricing for your products.

Inventory Management

Maintain adequate inventory levels to meet customer demand and prevent stockouts. Utilize Amazon’s inventory management tools and analytics to forecast demand and ensure a steady supply of products.

Advertising and Promotion

Utilize Amazon’s advertising options, such as Sponsored Products and Sponsored Brands, to increase product visibility and drive sales. Additionally, consider running promotions and deals to attract customers and boost sales.

Customer Feedback and Reviews

Encourage customers to leave reviews and provide feedback on your products. Monitor and respond to customer reviews, addressing any issues promptly and professionally. Positive reviews and high ratings can enhance your product’s reputation and drive sales.

Branding and Packaging

Invest in creating a strong brand presence on Amazon. Develop a compelling brand story, design professional packaging, and provide a memorable customer experience to build trust and loyalty among customers.

Customer Service

Provide excellent customer service by promptly addressing customer inquiries and resolving any issues or concerns. Positive customer experiences can lead to repeat purchases and positive word-of-mouth.

Analyze Data and Metrics

Regularly analyze key performance metrics, such as conversion rates, click-through rates, and sales velocity, to identify areas for improvement. Use data-driven insights to optimize your Amazon FBA strategy.

Stay Updated with Amazon Policies

Keep up-to-date with Amazon’s policies and guidelines to ensure compliance. Failure to adhere to Amazon’s policies can result in account suspensions or other penalties that can impact sales and revenue.

Product Bundling and Cross-selling

Product bundling and cross-selling are effective strategies to boost sales on Amazon FBA. Identify complementary products, create attractive bundles, highlight benefits, optimize the listing, and use targeted keywords and high-quality images. Cross-sell by analyzing customer purchase patterns and suggesting related products that complement the item.

Here’s a playlist of Bundle Videos you can watch:

Email Marketing

Email marketing significantly boosts Amazon FBA businesses by optimizing performance through targeted lists, personalization, value-added content, compelling subject lines, design, testing, analyzing, following guidelines, and automating campaigns.

Focus on customer engagement at various stages, continuously test and analyze campaigns, and follow Amazon’s guidelines for relevance.

Product Differentiation And Unique Selling Propositions For Better Amazon FBA Sales And Revenue?

  1. Research the market: Conduct thorough market research to identify existing products and competitors in your niche. Understand their strengths and weaknesses, pricing strategies, and customer reviews to gain insights into gaps and opportunities for differentiation.

 

  1. Identify customer pain points: Determine the specific needs, preferences, and pain points of your target audience. This will help you tailor your product to address those pain points and offer unique solutions.

 

  1. Unique features and benefits: Develop distinctive features or benefits that set your product apart from competitors. Focus on aspects that provide added value, solve problems, or improve the overall user experience. Highlight these unique features in your product listings and marketing materials.

 

  1. High-quality branding: Build a strong brand identity that resonates with your target audience. Create a brand story, logo, and packaging that convey the unique value proposition of your product. Consistently communicate this branding across your listings, images, and marketing campaigns.

 

  1. Optimize product listings: Craft compelling and informative product descriptions that highlight the unique features, benefits, and use cases of your product. Use high-quality images and videos to showcase its unique aspects. Incorporate relevant keywords and optimize your listings for better visibility in search results.

 

  1. Leverage customer reviews: Encourage customers to leave reviews and feedback on your product listings. Positive reviews that highlight the unique qualities and benefits of your product can reinforce its USPs and attract more customers.

 

  1. Provide exceptional customer service: Offer excellent customer support, quick response times, and hassle-free returns. This helps build trust, enhances the overall customer experience, and reinforces the unique value proposition of your product.

 

  1. Effective marketing and advertising: Implement targeted marketing strategies to reach your ideal customers. Utilize Amazon Sponsored Products ads, social media advertising, influencer collaborations, and content marketing to promote your product’s unique selling points.

How Do I Handle Returns And Refunds As An Amazon FBA Seller?

As an Amazon FBA seller, handling returns and refunds is an important part of your business. Here are the steps you can follow:

 

  1. Monitor returns: Keep an eye on your Seller Central account and regularly check for any returns initiated by customers.

 

  1. Check for automatic reimbursements: Amazon usually automatically reimburses sellers for returns within 45 days. However, if you notice that you haven’t received a refund for a returned item, you may need to request reimbursement.

 

  1. Request reimbursement: If Amazon doesn’t automatically refund you or if the item isn’t returned within 45 days, you can request reimbursement. Open a case with Amazon’s Seller Support and provide the necessary details, such as the Order ID and the reason for reimbursement.

 

  1. Determine sellable items: Amazon might return a sellable item to your inventory without reimbursement if a customer returns it within 45 days. However, if the item is not sellable, Amazon will determine who is responsible. If Amazon is at fault, they will reimburse you and not add the item back to your inventory.

 

  1. Unreimbursed returns: To identify unreimbursed returns, you can download reports from Seller Central. Use the “Payments” report under the “Reports” tab to view refunded products, and use the “FBA Customer Returns” report under the “Customer Concessions” header to determine whether returned items were refunded or not.

 

  1. Take action on overdue refunds: If an Amazon return has not been refunded after 50 days, you should open a case with Seller Support to request reimbursement.

 

  1. Expedite the process: To speed up the reimbursement process, you can split your Order IDs into batches of 10-15 and investigate each batch in a separate case. This allows Amazon to attend to each batch more quickly.

Supplementing Amazon FBA Sales and Revenue

Is it possible to earn on Amazon without (a significant amount of) Investment?

Yes, it is possible to earn money on Amazon without making a significant upfront investment. Here are a few ways to do so:

  1. Retail Arbitrage: Retail arbitrage involves purchasing products from physical retail stores at a lower price and reselling them on Amazon for a profit. This method requires some initial capital to purchase inventory, but it doesn’t require a large investment to get started.
  1. Online Arbitrage: Similar to retail arbitrage, online arbitrage involves sourcing products from online retailers or marketplaces at a discounted price and reselling them on Amazon. You can take advantage of deals, discounts, and clearance sales to find profitable products.
  1. Dropshipping: Dropshipping allows you to sell products on Amazon without holding any inventory. When a customer places an order, you purchase the product from a third-party supplier who then ships it directly to the customer. This eliminates the need for upfront inventory investment.
  1. Kindle Direct Publishing (KDP): If you have writing skills or expertise in a particular niche, you can self-publish eBooks through Amazon’s KDP platform. This allows you to earn royalties from eBook sales without any upfront investment.
  1. Merch by Amazon: Merch by Amazon is a print-on-demand service where you can design and sell custom t-shirts and other apparel. You create the designs, and Amazon handles the printing, shipping, and customer service. This requires no upfront investment, but you need to invest time and effort in creating appealing designs.
  1. Amazon Associates Program: The Amazon Associates Program allows you to earn commissions by promoting and referring customers to Amazon products through affiliate links. You can create a website or blog, write product reviews, and earn a commission when someone makes a purchase through your referral link.

While these methods don’t require a large initial investment, they do require time, effort, and knowledge to be successful. It’s important to research and understand each method thoroughly, identify profitable opportunities, and continually optimize your strategies to maximize earnings on Amazon.

Grow Amazon FBA Sales and Revenue

To help improve your Amazon FBA sales and revenue, here’s a video from My Amazon Guy’s founder, Steven Pope, where he shares his expert tips.

Conclusion

Maximizing Amazon FBA sales and revenue requires dedication, strategic planning, and continuous improvement. 

To succeed, optimize product listings, leverage Amazon advertising, prioritize customer reviews, embrace cross-selling, product bundling, and global selling, monitor performance metrics, and prioritize outstanding customer service.

Cathy Barouch

Brand Director

Cathy Barouch brings a wealth of experience to her role as Brand Director at My Amazon Guy. With a background in ecommerce and brand management, Cathy has a proven track record of success in driving growth and visibility for brands on Amazon.

Prior to joining My Amazon Guy, Cathy served in key leadership roles, including as the Founder of Mystigrey, where she honed her skills in brand development and management. Before that, Cathy was the CEO & Co-Founder at Caterina Jewelry, where she led the company to success with her strategic vision and innovative approach.

Cathy’s expertise extends beyond ecommerce, as she is also a member of MJSA: Professional Excellence in Jewelry Making and Design, showcasing her commitment to excellence and continuous learning in the field.

John Lane

Brand Director

I bring a strong background in ecommerce operations management to My Amazon Guy. Previously, I served as the Operations Manager at Velex Corp. dba Gorilla Gym (later Gym1), where I oversaw our supply chain operations from China to the U.S. and Canada. I managed order fulfillment and led a dedicated customer service team. Additionally, I was responsible for managing our Amazon seller accounts in the U.S. and Canada, ensuring smooth operations and customer satisfaction.

Outside of my role at My Amazon Guy, I also dedicate time to coaching football at Boston College High School during the fall, where I bring my leadership and team-building skills to the field.

Benjamin Loya

Brand Director

As a Brand Manager at My Amazon Guy, I specialize in enhancing clients’ sales and visibility on the Amazon platform. Leveraging my expertise in Amazon Seller Central, social media strategies, and adept problem-solving skills, I oversee a portfolio of accounts and projects. My role encompasses the strategic planning, meticulous execution, and continuous optimization of product listings, advertising initiatives, and brand stores.

Prior to My Amazon Guy, I served as the IT Director at Proeduco del Bajio, a prominent education firm in Mexico. During my tenure, I spearheaded the organization’s digital transformation, introducing innovative solutions such as network infrastructure enhancements and system implementations to enhance the quality and efficiency of our educational services. Collaborating closely with cross-functional teams and stakeholders, I ensured alignment of IT strategies with overarching business goals and objectives.

Jeffrey Lenz

Brand Director

Jeffrey is a seasoned e-commerce expert with over 10 years of experience in helping brands succeed on Amazon. As a Brand Director at My Amazon Guy, he leverages his data-driven approach and deep understanding of online marketplaces to develop and execute winning omnichannel strategies for our clients.

Jeffrey brings a wealth of knowledge in:

  • Brand Growth on Amazon: He has a proven track record of launching and growing brands on Amazon, utilizing his expertise in 1P and 3P operations.
  • Data-Driven Strategy Development: Jeffrey leverages data insights to craft effective channel strategies that optimize product visibility and sales for My Amazon Guy’s clients.
  • Omnichannel Expertise: He understands the importance of a cohesive omnichannel approach and develops strategies that reach customers across various touchpoints.
  • Compliance Focus: Jeffrey ensures adherence to Amazon’s ever-evolving policies and regulations, safeguarding the success of My Amazon Guy’s clients.

With his dedication to brand success and his strong grasp of the Amazon marketplace, Jeffrey is a valuable asset to My Amazon Guy, helping our clients flourish and achieve their Amazon sales goals.

Tony Chung

Brand Director

Tony is a results-oriented growth expert with a proven track record of generating leads, boosting revenue, and optimizing team performance for e-commerce businesses. He brings a data-driven approach to his role as Brand Director at My Amazon Guy, leveraging his expertise in digital marketing, sales, and operational efficiency.

Tony excels at:

  • Driving Customer Acquisition: He develops and executes comprehensive digital advertising and marketing strategies across all channels to generate qualified leads for My Amazon Guy.
  • Maximizing Sales Growth: Tony utilizes data analysis, forecasting, and KPI tracking to optimize sales strategies and drive top-line revenue for My Amazon Guy’s clients on Amazon.
  • Optimizing Team Efficiency: He fosters a high-performing team environment through project management, process improvement, and a coaching leadership style.
  • Data-Driven Decision Making: Tony leverages data analytics to build comprehensive performance trackers, measuring everything from brand growth to internal team performance, ensuring data-driven decision making across My Amazon Guy.

With his focus on results and his deep understanding of e-commerce, Tony plays a critical role in helping My Amazon Guy’s clients achieve their Amazon sales goals.

Jan Pao Montecillo

Director of Client-Success and Website Orders

Meet Jan Paolo Montecillo, our gaming virtuoso turned office hero! From pen-and-paper quests to tactical turn-based triumphs. He doesn’t just play games; he masters them, cracking their systems like a puzzle mastermind. But it doesn’t stop in the virtual realm! Jan’s game-changing work ethic and knack for system analysis have elevated our operations to epic levels. With a killer work ethic and his gaming superpowers,

Throughout his career, Jan Paolo has consistently demonstrated a strong ability to:

  • Lead and motivate teams: He has a proven track record of fostering high-performing teams and driving results.
  • Develop and implement operational strategies: Jan Paolo possesses a keen understanding of operational excellence and a talent for designing and implementing effective strategies.
  • Build strong client relationships: He is known for his client-centric approach and his commitment to exceeding client expectations.

Interests: Gaming

Noah Wickham

Brand Director

Noah Wickham started in eCommerce a decade ago, reselling on eBay and gradually expanding his knowledge base. Since then, he has worked with a variety of clients over several years, focusing on growth strategies, technology initiatives, product procurement, brand building, and SEO improvements. His expertise covers many areas of eCommerce, with a particular focus on Amazon, Walmart, and Shopify. Noah defines himself as a growth-centric leader and a client success advocate. Outside of work, he enjoys cooking, video games, reading, and chess. Most Saturday nights, you can find him trying a new restaurant or exploring a different venue in his city.

A man wearing a hooded sweatshirt.

Shane Keyes

Brand Director

Shane is an Amazon marketing specialist at My Amazon Guy and attended Temple University’s Fox School of Business to pursue a degree in Marketing. 

A self-starter, Shane mastered Amazon’s intricacies through hands-on experience and rigorous self-guided research. Specializing in listing optimization and growth strategies, he excels at boosting BSR through Click-Through Rate (CTR) and Search Engine Optimization (SEO) best practices to drive your brand’s success on Amazon. Shane’s rise at My Amazon Guy underscores his leadership ability and unwavering commitment to achieving a brand’s top priorities.

Beyond work, Shane’s passion lies in Philadelphia sports, with a history of participating in team sports like baseball and rugby.

A woman wearing glasses and a t-shirt who excels in account management.

Faith Denniston

Brand Director

I’m Faith, an Amazon marketing specialist obsessed with SEO, PPC, CTR, and the alchemy of conversions. With a data-driven approach, I help brands conquer the Amazon marketplace, turning clicks into customers.

When I’m not optimizing listings, you’ll find me in virtual worlds, exploring Final Fantasy XIV and diving into manga. I’m also a paranormal enthusiast, chasing ghostly tales in my spare time. Join me on this journey of digital dominance and otherworldly adventures!

A woman in glasses is posing for a photo for Amazon.

Roxanne Villanueva

VICE PRESIDENT OF HUMAN RESOURCES

Over 13 years of experience in the Business Process Outsourcing Industry Specializing in Customer Success and Sales for Telco, Tech, Finance and Ecommerce for both Start Up and Fortune 500 companies. 

An Inspirational Leader who loves to be where the action is, enjoys Creating Innovative Solutions to Complex Problems, Developing her People and Driving Engagement.

Interests: Traveling, Music and Spending time with Family

Kevin-Sanderson

Kevin Sanderson

Vice President of Marketing

Kevin Sanderson is the Vice President of Marketing for My Amazon Guy. He graduated from Texas Tech University and has a wide range of experiencew including previously having worked for two Fortune 500 companies and a rapidly growing insurance agency. Kevin has been selling on Amazon since 2015 and is also the founder of Maximizing Ecommerce, a company that hosts popular virtual learning events like the Convert More Clicks Summit and the PPC Mastery Summit. He joined the team at My Amazon Guy after Maximizing Ecommerce by My Amazon Guy and lives in Florida with his beautiful wife and two children.

A young man wearing glasses and a checkered shirt expertly managing seller central on an online marketplace.

Thomas Fitzgibbons

SENIOR ACCOUNT DIRECTOR

Thomas graduated from the University of Missouri – St. Louis (UMSL), receiving a Bachelor’s degree in Business Administration – Marketing and a Certification in Digital Marketing. He started his marketing career in the B2B industry, helping companies focus their internal marketing efforts on Website SEO, Website Content, Digital Advertising, and effective Email Marketing Campaigns. 

 

In 2020, Thomas shifted his career to eCommerce. As a self-starter, he learned the ins and outs of Amazon, Seller Central, and Shopify to help brands and sellers succeed in the digital world. Previously, he worked for an Amazon Marketing Agency as an Account Manager, assisting brands in growing and thriving on Amazon through his management. At MAG, Thomas serves as an Account Director, overseeing an extensive portfolio of 40 brands and managing a successful team of Brand Managers. Thomas provides leadership to his team and execution on high-level strategy for the brands in his portfolio. 

In his free time, Thomas enjoys golf, soccer, music, and taking his dog on hikes around the St. Louis area.

Kristen Lasch

Kristen Lasch

BRAND DIRECTOR

Kristen started her professional work on Amazon in 2018 as a professional seller and project-based Account Manager. She has ample knowledge of both Seller Central and Vendor Central. With a degree in Art & Design, Kristen has a passion for problem-solving and thinking outside the box. She loves to help grow accounts by unraveling underlying issues, organizing catalogs, and providing creative branding ideas. With an extensive background in customer experience, she is able to really dive into the mind of a customer regarding listing optimizations and how to market products appropriately. In her free time, Kristen enjoys spending time with her family and working on growing their own private label account.

I was fortunate to be part of MAG's first batch of its Advertising Internship Program. The timing was perfect for me as I was looking for an opportunity to learn more about Amazon PPC and at the same time to have hands-on training to work on accounts.  

 

When I started my internship, I listed down the things I wanted to learn. And I am happy to say that I've ticked all the boxes! My most favorite was "Optimization Using Bulk Files”. Bulk files and I, we did not get along at first, it was so scary seeing all those data! But I had a great mentor who guided me along the way. He patiently taught me step by step on how to process the data. He was very enthusiastic in answering all of my questions. He supported me until I gained the confidence in uploading my first, second, third (and so on) bulk uploads. 

 

The biggest advantage in working with MAG (and I must say one thing that I always look forward to every week) is its Weekly Ads Training. Every week, we discuss various topics about PPC. Interns/Ads Specialists/Ads Managers, we all share knowledge, information, and updates about PPC. During our discussions, we exchange ideas and feedback. It became an avenue not just to learn a skill, but also to clear any vague or ambiguous PPC topics. 

 

For me, the biggest disadvantage is the work schedule. As an Intern, I have to follow EST timing. The time difference from my location was only 8 hours, but being a morning person, I really struggled to keep myself awake. But if you are a night owl, then this will not be a problem for you.

 

So if you are considering joining the MAG Advertising Internship Program, my advice to you is to take action - APPLY NOW! The knowledge that you will gain and the skill that you will develop from this program will be invaluable. And who knows? From being an Intern, you might be the next one to be promoted as Jr. Ads Specialist! 

Maria Victoria Piedad

A man with a beard smiling in front of a marketplace.

Steven Bruning

IT DIRECTOR

Steven has over eight years of experience in Information Technology and specializes in conceptualizing and implementing data-driven solutions.Steven started his Amazon career in 2019, breaking onto the scene by developing retail arbitrage software tools and gaining an in-depth knowledge of the Amazon Seller Central platform and account management. Outside of work, Steven enjoys DJing, learning and teaching others about personal finance, spreadsheets, and most of all, spending time with his wife playing board games and walking local trails. Steven was a long-distance runner for many years, having run over 1,000 miles and completed a marathon and several half-marathons.
A bald man from My Amazon Guy, smiling in front of rocks.

Jason Mastromatteo

VP of Brand Management

Jason Mastromatteo started his professional Amazon career in 2014 breaking into the Amazon scene selling by means of RA and private labeling. He eventually took his Amazon knowledge and started consulting for other businesses, distributors, and retailers. Jason’s experience and extensive seller central & vendor central knowledge have helped him consistently manage and grow sales through his team at MAG. Jason has interests in music, videography, skateboarding, and is a competitive Magic the Gathering player.

Dustin Fenton

VP of Finance

Dustin Fenton is the VP of Finance at My Amazon Guy. He began his eCommerce career in 2013, graduated with a Bachelors of Science with a Minor in Business Administration in 2018, and began his career at My Amazon Guy in the Fall of 2019. Dustin is a seasoned veteran at My Amazon Guy who has risen through the ranks:
  • Started as an Amazon Specialist
  • Grew to a Successful Brand Manager
  • Became a successful Account Director and through Leadership Grew Others into the Role
  • Promoted to VP of Operations
  • Now Serves as VP of Finance – and Assists the Company in all Areas of Operations
He directs:
  • AR
  • AP
  • Cash Flow
  • Tax Management
  • Employee Benefits Enrollment
  • Budgeting
  • Bookkeeping
  • Strategic Management of Financial Operations
  • M&A
  • Transfer Pricing Agreements
  • Operational Matters in Relation to the Financial Health and Solvency of MAG
In his free time, Dustin enjoys:
  • Traveling
  • Hiking
  • Extreme Weather Chasing
  • Learning and eCommerce Management
  • Retail arbitrage 
  • Spending time with friends and family
A man smiling in a blue circle, representing a marketplace seller central management.

Francisco Valadez

ACCOUNT DIRECTOR

A graduate of Monterrey Tech (ITESM) in Mexico with a Bachelor’s in International Business, Francisco Valadez has spent most of his career as an entrepreneur involved in retail, wholesale, and private label projects. He has led companies from humble beginnings to successful acquisitions. Francisco got his start in eCommerce as part of a shoe company that sells through brick-and-mortar retail, department stores, and its own website. Most recently, Francisco fell down the Amazon rabbit hole while helping a company set up their own Amazon business. From that day on, Francisco has been 100% focused on Amazon retail. He has ample experience in Seller Central, and has proven his understanding of successful strategies to grow a brand’s online retail presence. Outside of work, Francisco loves sports, cooking, reading, listening to vinyl records, and most of all, spending time with his wife and daughters. He coaches in both English and Spanish, and leads the Hispanic team in our agency
A woman in glasses is smiling in a circle while managing her seller central account on a marketplace.

Kristen Dixon

ACCOUNT DIRECTOR

Meet Kristen Dixon, a seasoned Amazon e-commerce expert with nearly 8 years of experience. Kristen is not just a master of the online marketplace; she’s a passionate advocate for helping clients and employees reach their full potential. Her journey in e-commerce isn’t just about transactions; it’s about building relationships, both professionally and personally.

What truly sets Kristen apart is her innate desire to see others succeed. Her clients trust her not just for her e-commerce expertise but for her ability to guide them towards their own success stories. As a mentor to her employees, she nurtures their talents and encourages them to reach new heights. Kristen is not just dedicated to her craft but is equally committed to fostering growth in those she interacts with.

Kristen leads a fulfilling life as a mother of two children and a proud owner of a lively Goldendoodle. Family is her anchor and her “why.” The love she pours into her work is mirrored in her home life. She proudly leads a multifaceted life, where her love for family, sports, and a deep passion for helping others intersect in harmony. Kristen is a true example of how one person can make a lasting impact, both in the digital realm and in the lives of those she touches.

A man with a beard and sunglasses, working as an "Amazon guy", involved in marketing management for Amazon.

Nick Nido

CHIEF TECHNOLOGY OFFICER

Holding a masters degree in electronic engineering from MIT with a bachelors in business management, Nick has 15+ years experience in ecommerce business and technology operations. Nick has gained a significant amount of his Amazon experience while launching his own store on Amazon with it being so successful it was later acquired by an conglomerate 3 years later.  

An bearded man marketing on the Amazon Marketplace.

Steven Pope

FOUNDER

Steven founded My Amazon Guy to help clients grow faster on Amazon. After serving on the corporate side as a marketing manager and eCommerce director for nearly a decade, Steven started teaching businesses how to leverage the largest eCommerce platform and logistics network in the world. The Grand Master of Amazon knowledge, Steven is a thought leader with more than 1500+ videos of free content where he gives away all his trade secrets away. Steven oversees marketing and sales. Mr. Pope is an eagle scout, has an MBA from Western Governor’s University, and a BS from Weber State University. Read what My Amazon Guy employees say it’s like to work for Steven.