Careers / IT

AI Engineer

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Job Description

We’re looking for a systems-minded AI Engineer to lead the development of intelligent internal tools and agents at My Amazon Guy. This role is focused on building production-grade AI automations that improve our team’s efficiency from SOP lookups to task automation and internal communications. If you’re experienced with LLMs, APIs, and building real-world AI workflows, this role is for you.

Key Responsibilities
  • Design and build scalable, production-ready AI Agents that integrate seamlessly into My Amazon Guy’s internal workflows
  • Leverage OpenAI’s GPT-4 and Assistants API to create intelligent agents capable of executing tasks, retrieving information, and interacting with users in real time
  • Develop Retrieval-Augmented Generation (RAG) pipelines that pull knowledge from internal SOPs (stored in BookStack) and client data, embedding them into vector databases like Chroma or Pinecone for fast and relevant retrieval
  • Automate critical business actions through smart, multi-step workflows that interface with the Slack API (for team messages and DMs), Asana API (for task creation and tracking), and Gmail API (for email generation and updates)
  • Create REST APIs that allow internal platforms (such as MAG Source) to access AI agent capabilities like SOP lookups, automated task generation, and agent status reporting
  • Work closely with our backend (.NET) and frontend (Angular) developers to embed agents directly into our internal tools, enabling real-time productivity support
  • Translate SOPs and structured data from Markdown or HTML into usable formats for AI agents via a custom ingestion pipeline
  • Implement and document function-calling logic for multi-step behaviors (e.g., “retrieve SOP → create task → send Slack message”)
  • Build modular, testable AI systems that are auditable, reliable, and repeatable—ensuring transparency and control in agent decision-making
  • Regularly monitor agent performance, identify inefficiencies, and iterate quickly to optimize responses and workflows
  • Stay ahead of AI trends and bring innovative ideas to future internal tools, including possible expansions into SOP enforcement, ChatOps, or autonomous scheduling
Qualifications
  • At least 2 years of experience in AI engineering or backend LLM development
  • Strong proficiency in Python (FastAPI, Flask, or similar frameworks)
  • Hands-on experience with LangChain or OpenAI Function Calling / Assistants API
  • Proven track record of deploying production-grade AI agents or workflows
  • Familiarity with vector databases such as Chroma, Pinecone, or Weaviate
  • Comfortable working with APIs and webhooks (Slack, Asana, Gmail, etc.)
  • Understanding of RAG pipelines and methods for reducing hallucinations
  • Ability to think in systems: scalable, repeatable, and testable architecture
  • Excellent communication and documentation skills
  • Experience working remotely and cross-functionally with product, engineering, and operations teams
Technical Requirements
  • A computer with dual monitor setup is required
  • Computer with at least 8GB of RAM
  • Must have at least 25 MBPS internet speed
Why Join Us
  • 40 hours a week, 8 hours a day
  • Competitive salary base
  • Permanent work-from-home setup
  • Unlimited FREE access to MAG School courses and SOP Library
  • Work schedule is in Eastern Standard Time (EST), Monday-Friday only
  • Opportunities for professional development and career advancement

You may follow up your application by emailing us at recruiting@myamazonguy.com.

About My Amazon Guy
We are a full-service Amazon agency. Founded in 2018 by Steven Pope, we have more than 500+ employees worldwide, all remote, and growing rapidly. Through deep knowledge of SEO, design, and PPC, we love to show our clients why we are the best at growing their sales faster.

Our Strength is in our People

Many companies put clients or customers at the top of their pyramid. At My Amazon Guy we put employees first, and fire clients who disrespect our staff. We invest in people long term, and it’s helped us get to where we are today.

“Employees are critical to us. It is on Ownership and Management to support every layer above them.”
– Steven Pope, Founder

Hear more of what our employees have to say.

These are what makes our organization be better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, we promote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust. 

Our mission: to be Earth’s most seller-centric company.

Core Values

Core values - Learning

Learning
Never ending acquisition of knowledge and skills.

Core Values - Eagerness

Eagerness
To get started. Keenness. Bias for fresh action.

Core Values - Consistent Communication

Consistent Communication
Frequently convey info with clarity, accuracy, and purpose to all parties.

Core Values - Tech Savvy

Tech Savvy
Type 55+ WPM, Excel guru, Google enthusiast, uses Slack threads.

Core Values - Teaching

Teaching
Help others learn, share your knowledge.

Manager Values

Manager Values - Multiply Yourself

Multiply Yourself
Replace yourself to scale MAG. 1+1=3.

Manager Values - Soft on the People

Soft on the People
Treat employees with respect and sincerity.

Manager Values - Compete

Compete
We are a team not a family. Crush your competitors. Play to win.

Manager Values - Extreme Ownership

Extreme Ownership
Seizes accountability. Prioritizes then executes. Maintains discipline to create a simple but often difficult plan of action in motion at all times.

Manager Values - Radical Candor

Radical Candor
Feedback Faster. Telling direct reports where they stand every single day. Tell it like it is.

Work from any location

We want you to be part of our growing team. My Amazon Guy is one of the top 500 fastest growing companies in the USA with more than 500 employees from all around the globe.

We’re committed to fostering a culture of growth and learning, and we’re looking for talented individuals who share our vision. 

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