- Work from home
- International
- Remote job, work-from-home
- International
This is a remote position.
- Identify the need for, and create documents related to, IT systems and processes.
- Document IT processes such as business requirements, design reviews, system setup, configuration, user access, and security.
- Write SOPs to ensure processes are well documented.
- Create flow charts and other visuals to improve readability.
- Review and monitor documentation for accuracy and changes as needed.
- Respond promptly to requests for updates or new documents.
- Stay up to date on IT system processes and trends.
- QA Tasks to ensure that tasks are error-free
- Proactively contribute to providing strategies for training and upskill advancements
- Always come prepared
- Assignments are properly actioned and handled per mag standards
- Act as a direct liaison between end users and IT, and help share knowledge in the org through documentation
- 1+ years of experience in a similar role
- Bachelor’s degree in IT, computer science, or other relevant fields
- Exceptional communication capabilities, both written and verbal
- Ability to multitask and prioritize
- Proven ability to understand and write technical documents
- In-depth knowledge of IT systems and processes
- Proficient with Microsoft Office, G Suite applications, and computer security systems
- Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.
- Expert in problem-solving, critical thinking, and an understanding of complex system dependencies
- A computer with dual monitor setup is required
- Computer with at least 8GB of RAM
- Must have at least 25 MBPS internet speed
- 40 hours a week, 8 hours a day
- Competitive salary base
- Permanent work-from-home setup
- Unlimited FREE access to MAG School courses and SOP Library
- Work schedule is in Eastern Standard Time (EST), Monday-Friday only
- Opportunities for professional development and career advancement
You may follow up your application by emailing us at recruiting@myamazonguy.com.
About My Amazon Guy
We are a full-service Amazon agency. Founded in 2018 by Steven Pope, we have more than 500+ employees worldwide, all remote, and growing rapidly. Through deep knowledge of SEO, design, and PPC, we love to show our clients why we are the best at growing their sales faster.
Our Strength is in our People
Many companies put clients or customers at the top of their pyramid. At My Amazon Guy we put employees first, and fire clients who disrespect our staff. We invest in people long term, and it’s helped us get to where we are today.
“Employees are critical to us. It is on Ownership and Management to support every layer above them.”
– Steven Pope, Founder
Hear more of what our employees have to say.
These are what makes our organization be better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, we promote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust.
Our mission: to be Earth’s most seller-centric company.
Core Values
Learning
Never ending acquisition of knowledge and skills.
Eagerness
To get started. Keenness. Bias for fresh action.
Consistent Communication
Frequently convey info with clarity, accuracy, and purpose to all parties.
Tech Savvy
Type 55+ WPM, Excel guru, Google enthusiast, uses Slack threads.
Teaching
Help others learn, share your knowledge.
Manager Values
Multiply Yourself
Replace yourself to scale MAG. 1+1=3.
Soft on the People
Treat employees with respect and sincerity.
Compete
We are a team not a family. Crush your competitors. Play to win.
Extreme Ownership
Seizes accountability. Prioritizes then executes. Maintains discipline to create a simple but often difficult plan of action in motion at all times.
Radical Candor
Feedback Faster. Telling direct reports where they stand every single day. Tell it like it is.
Work from any location
We want you to be part of our growing team. My Amazon Guy is one of the top 500 fastest growing companies in the USA with more than 500 employees from all around the globe.
We’re committed to fostering a culture of growth and learning, and we’re looking for talented individuals who share our vision.
