Amazon wins court order against Perplexity AI shopping bots as a U.S. judge blocks the Comet AI agent from accessing customer accounts, citing strong evidence of unauthorized scraping and security risks.
Agentic AI tools promise to shop online for users with little effort. Yet those same systems can raise serious concerns when they interact with private accounts and platform infrastructure.
Amazon wins court order against Perplexity AI shopping bots as a federal judge temporarily blocks the startup’s Comet browser from accessing Amazon’s site. The court said the company presented strong evidence that the AI agent scraped the platform and attempted to bypass restrictions.
Judge Blocks AI Shopping Bots from Amazon Marketplace
Annie Palmer from CNBC reports that Amazon wins court order against Perplexity AI shopping bots after a federal judge temporarily blocked the startup’s Comet browser from accessing its marketplace. The ruling highlights the unauthorized activity of the AI agent and the security risks posed to Amazon customer accounts.
The dispute started when Amazon filed a lawsuit in November, claiming Perplexity hid its AI agents to keep accessing the site without permission. The court’s decision in Amazon wins against Perplexity confirmed there was substantial evidence of unauthorized activity and risks to both customer information and platform operations.
Amazon invested over $5,000 and significant staff time to create safeguards that block Comet from interacting with private customer tools and prevent further unauthorized access. The injunction also addresses challenges to Amazon’s advertising systems, requiring detection of automated traffic to maintain billing accuracy.
The ruling temporarily halts Comet from making purchases and interacting with protected accounts while Perplexity has a week to appeal. Amazon agency efforts to protect its marketplace and enforce account security were cited as key factors in the preliminary injunction.
Amazon Wins Court Order Against Perplexity AI Shopping Bots Blocking Automated Purchases
Amazon wins against Peplexity AI as a federal court temporarily blocks the startup’s AI shopping bots from accessing its marketplace. According to Vidhi Choudhary from Retail Brew, the order specifically targets the Comet browser, which includes an AI agent capable of interacting with customer accounts.
The court ruling prevents Perplexity from accessing password-protected member accounts and requires the destruction of previously collected Amazon data. This measure ensures that customer information remains secure while the legal dispute continues.
Perplexity’s Comet AI agent had been making purchases on behalf of shoppers, raising concerns about unauthorized use of Amazon systems. The one-week stay allows the company to appeal the order while compliance with the court’s restrictions is enforced.
If upheld, this case could limit AI agent permissions across online marketplaces and influence how automated tools interact with e-commerce platforms. The temporary injunction highlights ongoing questions about transparency and security as AI shopping bots become more widespread.
| Restriction | Description |
|---|---|
|
Account Access |
Blocked from password-protected Amazon accounts |
|
Data Handling |
Required to destroy previously collected Amazon data |
|
Purchase Ability |
Temporarily prohibited from making purchases |
|
Appeal Period |
One-week stay to file an appeal |
Court Ruling Gives Relief to Amazon Sellers as AI Shopping Agents are Blocked
Amazon wins court order against Perplexity AI shopping bots after a federal judge found strong evidence that the startup’s automated tool accessed customer accounts without permission. The decision prevents further disruption to the marketplace and protects Amazon sellers from potential unauthorized activity.
The AI shopping agent had been placing orders and interacting with accounts, creating uncertainty for sellers monitoring inventory and sales data. Amazon vs Perplexity AI highlights how uncontrolled AI agents can interfere with normal marketplace operations and affect seller performance.
The court ruling temporarily blocks Perplexity’s Comet browser and associated AI agent while the company appeals the order. Amazon blocks AI shopping agents to maintain trust in the platform and ensure seller transactions are accurately recorded and protected.
This injunction safeguards sellers from the risks posed by automated bots manipulating purchasing behavior or scraping data from listings. The decision underscores the importance of regulatory oversight in maintaining a fair marketplace environment for Amazon merchants.
Amazon Wins Temporary Order Against Shopping Bot By Faizan Farooque"Amazon had presented ‘strong evidence’ that Perplexity's agent accessed Amazon's systems illegally."
