Amazon Seller Help

Get expert help for Amazon sellers, live on Youtube every Friday from 12:00PM to 1:00PM ET.

Selling on Amazon comes with plenty of questions. Get free guidance during our weekly Q&A, where our Amazon experts help sellers work through their challenges.

Your questions about selling on Amazon, answered

Amazon Seller Central provides resources for common issues, but they don’t always address the specific problems sellers run into. Our live Q&A give sellers another place to ask questions and get practical guidance from experienced Amazon professionals.

Get direct help with the challenges that come with running an Amazon business. Talk through specific issues, and get practical advice from professionals who work with sellers every day.

Why are your Amazon sales not growing?
From sudden sales drops to stalled growth, get help identifying what’s keeping your business from moving forward.

How do you stop wasting money on PPC?
Learn how to deal with high ACOS, low conversions, wasted spend, and campaigns that aren’t delivering.

How do you get products to rank better in search?
From keyword research to content optimization, get help to make your listings work better and more visible to shoppers.

How do I deal with Amazon policy issues?
Understand what went wrong and what steps to take when Amazon restricts your account or listings.

Is there a way to fix my inventory issues?
Never go out of stock. Avoid lost sales and operational headaches with better inventory and fulfillment management.

How the live Amazon Q&A works

Join us online to get advice tailored to your situation. It’s free, and hosted by our most experienced Amazon experts. Add a Google Calendar reminder.

Join us on Youtube

We do the live Q&A every Friday at 12:00PM ET, and runs for one hour depending on the volume of participants.

Ready your question

Asking questions is 100% free. Watch the live stream, and ask your questions through the chatbox.

Practical solutions

The host will discuss your Amazon problem and provide practical advice based on years of experience working with Amazon sellers.

Helping sellers grow on Amazon

Whether you’re trying to improve your PPC, understand SEO, optimize your listings, or get better at catalog management, we have over 3,000 video tutorials that cover a wide range of Amazon topics. Learn from our team and apply what makes sense for your business.

Get 5 hours of Amazon troubleshooting

We’ve been solving Amazon seller problems for over 7 years, and an expert staff of over 400 specialists gives us confidence we can find a solution that will work for you.

Frequently asked questions

When is the live Amazon Q&A?

It runs every Friday from 12:00 PM to 1:00 PM ET on the My Amazon Guy YouTube channel. The session fills the full hour most weeks, and the length shifts with how many sellers show up with questions.

How much does it cost to join the live Amazon Q&A?

It's free to join the live Q&A. There is no ticket, no paywall, and no pitch to sit through before you get an answer.

Do I need to be a client of My Amazon Guy to ask a question?

No. The Q&A is open to any Amazon seller, and most of the people who ask have never worked with us.

What kinds of Amazon problems can I bring to the Q&A?

Anything you run into inside Seller Central, from a sales drop you cannot explain to an ad account bleeding spend. The topics that come up most weeks are:

sudden ranking or sales drops
high ACoS and wasted ad spend
keyword research and listing copy
suppressed listings and policy violations
inventory, FBA, and fulfillment problems

Is it safe to share my account details in the chat?

You may have to share the ASIN, the category, or anything a shopper could already see on your listing for the host to be able to answer your question. We will never ask for your login credentials to Seller Central, and you should never post login credentials, customer information, or order details, because YouTube chat is public and stays visible in the replay.

What happens if my question does not get answered?

You can submit your question again at the start of the next Friday session, since the queue resets every week. Depending on the number of participants, the host may not always be able to field all questions within the one hour session.

You can also search the 3,000+ Amazon tutorials on our channel or book a one-on-one coaching call when the issue cannot wait seven days.

Can I watch past sessions if I miss the live stream?

Yes. Every stream is uploaded on our Youtube channel after it ends so you can watch the replay and still apply review answers that were discussed and fix Amazon problems on your own.

How is this different from contacting Amazon Seller Support?

Amazon's Account Health Support exists to handle policy questions and violations tied to its own systems, and that is the right place for a compliance ruling. The Friday Q&A covers the growth side support will not touch, including PPC structure, keyword strategy, listing design, and catalog fixes.

Is the Q&A only useful for large businesses and experienced Amazon sellers?

No. Sellers and businesses at every stage of growth join and ask questions at the same time during the livestream. The host will sometimes tailor answers and recommendations to the size of the business or account.

What if I need someone to fix an Amazon problem for me?

You can try starting with our free ASIN review, which will provide you with a breakdown of your listing and what aspects of it are holding back sales.

When the fix requires hands-on work in Seller Central, we recommend getting Amazon Troubleshooting hours where our team of specialist work on your account for a set amount of time.

Do I need to register or sign up to join the live Q&A?

There is no registration needed, but you will have to sign in to a Google/Youtube account to be able to type into the chatbox where questions are submitted.

You will also need a Google account if you want to add a recurring Google Calendar reminder for when the next live stream will be, which is every Friday at 12:00PM ET.

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Amazon Seller Help

Your questions about selling on Amazon, answered