- Work from home
- International
- Remote job, work-from-home
- International
The IT Quality Assurance role has ended up being 99% focused on Quality Assurance (QA) rather than audits. It is responsible for ensuring that IT systems and processes are consistently monitored and improved in alignment with MAG’s standards and industry regulations.
Responsibilities include performing detailed tests to identify and resolve system bugs, developing and maintaining automated test scripts, and providing expert and technical audits. An ability to be an expert in problem-solving, critical thinking and an understanding of complex system dependencies are essential in enabling the IT Manager to show where My Amazon Guy processes are broken and how those processes are affecting key data points. An individual with a strong passion to solve problems and improve data integrity will excel in this position.
- Ensure proper prioritization of tasks is observed, and assignments are properly actioned and handled per MAG standards
- Proactively contribute to providing strategies for work quality advancements
- Collaborate with IT Devs to ensure testing and observation of solutions add value to end users
- Ensure all fields in tasks have met the standard requirement of the team
- Perform Root Cause Analysis (RCA) on complex system issues
- Act as a Cross-Departmental Unblocker by managing tasks such as workflow automations
- Create templates and initiatives to improve QA process efficiency across the organization
- Coordinate and generate independent test cases for each newly developed application/system
- Manage QA IT projects during each phase, ensuring all tasks are reviewed for quality assurance
- Communicate and recommend improvements to the functionality, design, and usability of new systems/applications
Ensure all work projects are compliant with the company’s standards
Serve as the final line of defense to ensure IT solutions meet end users’ requests
- At least 3 years of relevant experience in IT quality assurance and audit roles.
- Strong understanding of quality assurance principles, methodologies, and best practices.
- Hands-on experience with No-Code/Low-Code platforms, such as Zapier, Google Workspace, JotForms, HubSpot, PandaDoc, and AirTable.
- Knowledge of HTML, CSS, JavaScript, Python, and API integration.
- Experience with Asana or similar project management tools for task and project tracking.
- Familiarity with software testing techniques, tools, and defect-tracking systems.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work both independently and collaboratively within a team environment.
- A computer with dual monitor setup is required
- Computer with at least 8GB of RAM
- Must have at least 25 MBPS internet speed
- 40 hours a week, 8 hours a day
- Competitive salary base
- Permanent work-from-home setup
- Unlimited FREE access to MAG School courses and SOP Library
- Work schedule is in Eastern Standard Time (EST), Monday-Friday only
- Opportunities for professional development and career advancement
You may follow up your application by emailing us at recruiting@myamazonguy.com.
About My Amazon Guy
We are a full-service Amazon agency. Founded in 2018 by Steven Pope, we have more than 500+ employees worldwide, all remote, and growing rapidly. Through deep knowledge of SEO, design, and PPC, we love to show our clients why we are the best at growing their sales faster.
Our Strength is in our People
Many companies put clients or customers at the top of their pyramid. At My Amazon Guy we put employees first, and fire clients who disrespect our staff. We invest in people long term, and it’s helped us get to where we are today.
“Employees are critical to us. It is on Ownership and Management to support every layer above them.”
– Steven Pope, Founder
Hear more of what our employees have to say.
These are what makes our organization be better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, we promote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust.
Our mission: to be Earth’s most seller-centric company.
Core Values
Learning
Never ending acquisition of knowledge and skills.
Eagerness
To get started. Keenness. Bias for fresh action.
Consistent Communication
Frequently convey info with clarity, accuracy, and purpose to all parties.
Tech Savvy
AI fluency , type 55+ WPM, Excel guru, Google enthusiast, uses Slack threads.
Teaching
Help others learn, share your knowledge.
Manager Values
Multiply Yourself
Replace yourself to scale MAG. 1+1=3.
Soft on the People
Treat employees with respect and sincerity.
Compete
We are a team not a family. Crush your competitors. Play to win.
Extreme Ownership
Seizes accountability. Prioritizes then executes. Maintains discipline to create a simple but often difficult plan of action in motion at all times.
Radical Candor
Feedback Faster. Telling direct reports where they stand every single day. Tell it like it is.
Work from any location
We want you to be part of our growing team. My Amazon Guy is one of the top 500 fastest growing companies in the USA with more than 500 employees from all around the globe.
We’re committed to fostering a culture of growth and learning, and we’re looking for talented individuals who share our vision.
