How to File Reimbursement Tickets on Amazon Seller Central, My Refund Guy

February 9, 2020

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Check your FBA shipments for lost, damaged, not checked in items: https://sellercentral.amazon.com/gp/fba/inbound-queue/index.html/ref=ag_xx_cont_fbashipq

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Lost and Damaged Units

Damaged inventory at the warehouse
Destroyed item without permission
Lost inventory at the warehouse
Carrier damaged inbound shipments in transit

Refunds and Mishandled Returns

Improperly received or miscounted items
Refund issued, but customer never returned item
Failure to reimburse a return
Failure to issue 20% restocking fee

Lost Inbound Shipments

Reimbursed you for less quantity
Reimbursement smaller then the item value
Issued a chargeback but didn’t reimburse you
Failure to replace items back into inventory

Filed under:

Accounting

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Steven Pope, Founder

Hi I’m Steven, founder of My Amazon Guy, a 500+ person Amazon Seller Central agency out of Atlanta, GA. We growth hack ecommerce and marketplaces through PPC, SEO, design, and catalog management.