Improve CTR Like a Pro: How to Optimize Main Image and Grow Amazon Sales

It is crucial for any Amazon seller to improve CTR. Click-through rate or CTR is a metric that directly impacts advertising performance and overall sales. A higher CTR indicates that more people are clicking on your ads after seeing them, which means your ads are more relevant and engaging to the audience.

 

There are many ways for increasing CTR, and one of the most effective is image optimization. Watch this video below where John Aspinall, a Senior Account Executive here at My Amazon Guy, shows how optimizing your listing images will result in a boost in your click-through rates.

Amazon Catfishing with Hero Index Images

Amazon has been engaging in a practice called “catfishing” where they manipulate their main index images to entice customers. An example is a Starbucks K-Cup product on Amazon, where the hero index image shows a 96-count box, but the secondary image reveals that it’s actually four boxes of 24 counts. 

Amazon understands the power of a compelling hero image to improve click-through rates and enhance the customer experience. While this catfishing strategy may seem deceptive, it is aimed at captivating customers and delivering a more engaging shopping experience.

Starbucks K-Cup CTR 1
Starbucks K-Cup CTR 2

Optimized Hero Images for the Holidays and Ordinary Days

 It’s crucial to address the often neglected “hero image” on product listings, holiday or not. Many sellers overlook the importance of updating and optimizing this image, instead relying on outdated visuals that fail to drive click-through rates. 

Holidays are highly active shopping events on Amazon, requiring sellers to showcase their products in the best possible light. Neglecting the hero image is akin to hiding your brand’s potential. 

Why Brands Should Prioritize Their CTR

Every brand should prioritize their click-through rate (CTR) on Amazon for several compelling reasons. Firstly, a higher CTR means more customers adding products to their carts, increasing the likelihood of a purchase. 

More sales directly result in higher total gross revenue, as each transaction contributes to the overall financial performance. Ultimately, increased gross revenue leads to higher total net profits, benefiting the brand’s bottom line. 

By focusing on improving CTR, brands can drive customer engagement, boost sales, and ultimately maximize their profitability on the Amazon platform.

Measuring CTR

Mastering the Click-Through Rate (CTR) game can turbocharge your Amazon business, as it is the pulse of your Amazon presence and informs the algorithm that your listing deserves attention. A healthy CTR is typically above 0.3%, but aiming higher increases your chances of making a sale. 

Measuring CTR is simple: go to Campaign Manager, check the ‘CTR’ column, and calculate it by dividing clicks by impressions. To improve CTR, optimize your product title with clear, concise language and relevant keywords. 

High-quality images showcasing the product in use, along with highlighting benefits in bullet points, attract customers. Utilize A+ Content to tell your brand story and build trust. Experiment with different ad placements and conduct split tests to find the most effective strategies. 

CTR is not just a metric; it gauges customer interest and signals relevance to Amazon. More clicks mean greater recognition by the platform. Below is a Linkedin Post from John, which can help you understand CTR calculation better.

Improve CTR Through Main Image Optimization

When it comes to selling on Amazon, your main image plays a crucial role in capturing customers’ attention and enhancing their overall experience. You can go beyond the ordinary and employ unconventional strategies to create a captivating main image that not only boosts your click-through rate (CTR) but also leaves a lasting impression.

Stand Out In The Competition With Main Image Strategies

In a competitive marketplace, your main image has mere seconds to stand out among the crowd. Consider using unconventional angles, props, or even injecting humor that aligns with your brand to pique curiosity and grab shoppers’ attention. 

Instead of solely showcasing your product, aim to evoke emotions in your audience. Craft a main image that speaks to their desires, aspirations, or pain points. Incorporate visual cues, lifestyle imagery, or relatable situations that create a connection beyond a simple transaction. When customers see themselves reflected in your main image, they are more likely to click that coveted “Add to Cart” button. By employing these strategies, you can create a compelling main image that sets your brand apart and entices customers to engage with and purchase your products.

Add A Visual Impact To Your Listing

Your main image serves as a powerful representation of your product’s value proposition. Instead of overwhelming customers with lengthy descriptions or buzzwords, let your image speak for itself. 

Use visual storytelling techniques to showcase the key features, benefits, or unique selling points of your product. Remember, the power of a picture is immense, so make every pixel count in conveying your message effectively. While Amazon has specific guidelines for main images, there exists a gray area where certain unconventional tactics can enhance the customer experience without violating any rules. It’s important to be aware of Amazon’s Terms of Service (TOS), but don’t be afraid to explore creative elements that can set your product apart. Sometimes, taking the less-traveled path can lead to remarkable and rewarding outcomes.

Level Up Your Main Image Game

If you’re ready to take your main image game on Amazon to the next level, here are some practical tips you can implement right away:

 

  • Conduct thorough market research: Understand your target audience’s preferences and pain points to tailor your main image accordingly.

 

  • Experiment with visual elements: Try different angles, compositions, and visual techniques to create an eye-catching main image that stands out from the competition.

 

  • Incorporate lifestyle imagery: Use visuals that resonate with your customers’ aspirations and desires, allowing them to envision themselves benefiting from your product.

 

  • Craft a compelling story: Showcase the value and benefits of your product through a concise and impactful narrative that can be understood at a glance.

 

  • Test and analyze performance: Continuously monitor and analyze the performance of your main image, experimenting with variations to identify what resonates best with your target audience.

 

  • Stay updated with Amazon’s guidelines: Ensure compliance with Amazon’s guidelines while pushing the boundaries creatively. Familiarize yourself with the rules to make informed decisions.

 

Merchandising your main image effectively on Amazon can significantly enhance customer engagement, increase CTR, and ultimately delight your customers. By thinking creatively, evoking emotions, and navigating Amazon’s TOS gray area wisely, you can create a main image that captivates and converts shoppers.

Main Image Best Practices to Improve CTR

Improve CTR - Add Crucial Details to Main Image

When it comes to Levels 100% Grass-Fed Whey Protein, the current product image is missing some crucial details. While it’s great that the protein is sourced from grass-fed cows, there are other elements that should be highlighted to entice customers. The image should:

  • showcase the chocolate flavor, 
  • emphasize the pride of being made in the USA
  • and provide information about the servings per container. 

 

These are the small but important details that can make a significant difference in attracting customers. Merchandising is about more than just presenting the obvious; it’s about strategic storytelling that connects with the customer on a deeper level. 

By keeping it real, relevant, and engaging, brands can create a compelling main image that stands out and resonates with potential buyers.

Improve CTR - Main Image should provide clear context

The moral of the story is to never underestimate the power of clarity and transparency. By providing clear information, you can significantly improve both your CTR and conversions on Amazon. In this example, we have a set of disposable cups. Initially, the main image didn’t provide clear context, leaving potential customers guessing about the cups’ purpose. 

This ambiguity can be detrimental to the click-through rate (CTR). However, the transformation came with two key changes. 

  1. The cups were given a clear context by clearly stating their intended usage in the main image. 
  2. The quantity was made explicit by adding a 100-count’ label in the middle of the image. These modifications resulted in a transformed listing that is now crystal clear in its offering, ready to attract and convert customers.
Disposable Cup Improve CTR 1
Disposable Cup Improve CTR 2

Improve CTR - Highlight Product’s Key Points in Main Image

In the case of a 14″ thick mattress, emphasizing the thickness on the image can convey a sense of luxury and opulence, capturing the attention of potential buyers. Adding a “Made in the USA” label taps into a sense of patriotism, appealing to customers who prefer products manufactured domestically. 

Furthermore, highlighting the cooling gel feature with a label can attract customers who prioritize comfort and temperature regulation during sleep. By showcasing these key points prominently, such as by tattooing them onto the mattress in the image or featuring them on a glamorous box, the product’s appeal and desirability are enhanced. 

These changes can significantly influence purchase decisions, making the product stand out in a competitive market.

Improve CTR - Create a stronger first impression with a main image makeover

An image makeover can work wonders, as seen with People’s Choice Beef Jerky. The current main image fails to communicate important details about the product, such as being keto-friendly, sugar-free, and made in America. To give it a facelift:

  • show the actual product to engage customers visually
  • highlight key benefits like being sugar-free for Keto dieters and diabetics
  • display its California origin. 

These changes boost the click-through rate (CTR) by creating a stronger first impression that is visually appealing and profitably impactful, reminding us that on Amazon, your main image is your handshake.

Improve CTR - Optimize main image to amplify value proposition

Let’s talk about the transformation brought about by focusing on click-through rate (CTR) in Amazon listings, using the example of a baby cereal pack from Holle baby food AG. The main image of the product needed improvement, as it didn’t clearly convey important details. 

To fix this, a plain box with a visible ‘6-pack’ label was added, amplifying the value proposition and making the deal more enticing. Additionally, the prominence of the whole grain aspect was enhanced to catch the attention of health-conscious consumers. 

Transparency was prioritized by including an image of the actual product, which builds trust with potential buyers. Despite the general recommendation of emphasizing US origin, the exceptional quality associated with Germany was highlighted.

Baby Cereal Improve CTR

Improve CTR - Showcase your main image to appeal to shoppers’ needs and preferences

Let’s look at the NeoCell® Beauty Builder Gummies listing and how a few adjustments can lead to a significant increase in click-through rate (CTR). By showcasing the actual gummies in the main image, with the lemon flavor clearly visible, shoppers can engage both their visual and gustatory senses. 

Adding the ‘Made in the USA’ insignia serves as a trust badge, reinforcing consumer confidence in the product. Additionally, stating that it’s a ’30-day supply’ for a 60-gummies pack eliminates guesswork and sets clear expectations for consumers. These changes go beyond mere aesthetics; they are strategic modifications designed to appeal to shoppers’ needs and preferences. 

With these small adjustments, imagine the potential boost in CTR – showcasing the power of understanding your customers and optimizing their experience.

Beauty Gummies Improve CTR 1
Beauty Gummies Improve CTR 2

Improve CTR - Prominently display the product for transparency and credibility

Here’s John’s test concept edit for Beetroot Black Cherry powder on Amazon, and the transformative power of small changes is astonishing! 

  1. Prominently displayed the powder itself in the main image, ensuring transparency and credibility. 
  2. Emphasized the Black Cherry flavor for an enticing impression of a cherry paradise.
  3. Highlighted the value by clearly stating the 30 servings on the canister, showcasing its affordability.
Super Beets Improve CTR 1
Super Beets Improve CTR 2

Improve CTR - Add color swatches to the main image tag

A 2-pack Silicone Spatula Set is used in this example. By adding color swatches to the tag in the main image, customers get a VIP product tour that visually communicates variety and choice. 

Highlighting that it’s a ‘2-Piece Set’ provides clarity on the quantity, enhancing perceived value. Combining these strategies transforms the main image into a powerful silent salesperson, inviting customers with a clear understanding of what they’re getting and the good deal they’re receiving. 

Clarity, communication, and customer experience are the keys to Amazon success, and a few tweaks can significantly boost CTR, drive conversions, and make sellers happy.

Silicone Spatula Improve CTR 1
Silicone Spatula Improve CTR 2

Improve CTR - Emphasize Amazon-acceptable product details

This is Zarbee’s Kids Melatonin Gummies and here are ways to improve the main image.

  1. Enlarge the age range to highlight its suitability for 3-year-olds and up, appealing to wandering parents seeking a solution.
  2. Show the gummy in all its glory, increasing trust and making it look like an enticing treat. 
  3. Flaunt the “Natural Berry” flavor, a kid-approved feature that can be the golden ticket to winning hearts. 

While the supply count isn’t emphasized due to its nature as a sleep aid (a risky detail that might lead to suppression or listing removal), these three tweaks make the product listing stand out and appeal to parents seeking bedtime peace for their little ones. Well-rested kids mean well-rested parents, creating a win-win situation.

Improve CTR - Use bold colors and engaging overlays for a standout hero image

The product in focus is Scotts Turf Builder Triple Action. The “Before” image is unclear and fails to showcase the product effectively. However, the “After” transformation is vibrant and attention-grabbing, clearly displaying the Scotts Turf Builder Triple Action, a 3-in-1 superhero for lawn care, covering 4,000 sq ft. 

The importance of Click-Through Rate (CTR) on Amazon is emphasized, as a high CTR leads to increased visibility and greater chances of conversions, propelling sales to new heights. Pro tips for stellar CTR include designing a standout hero image with bold colors and striking visuals to capture attention. 

Additionally, highlighting key features through engaging text overlays or clear visuals helps customers understand the product’s unique selling points.

Improve CTR - Utilize all 6 listing image slots, A+, and customer avatar

Wuffes could greatly benefit from some improvements in their product listing. 

  1. They should make use of all six image slots to showcase their product in action, allowing customers to see and understand why their joint supplements are the best choice. Vibrant images, before and after comparisons, or side-by-side comparisons with competitors would enhance the visual appeal. 
  2. A+ Content needs to be more impactful and dog-specific, focusing on how Wuffes can improve older dogs’ lives with their chewable supplements. Making the content about the dogs and their needs, rather than generic information, will have a greater impact. 
  3. They should create a customer avatar of loyal pet owners with aging dogs, portraying them as loving caregivers who want to ensure their furry companions’ comfort in their golden years. Incorporating these improvements will help Wuffes present a stronger and more engaging presence on Amazon, enticing potential customers to choose their products for their beloved pets.
Wuffles Listing Improve CTR

Improve CTR - Add catchy call to action

In the exciting world of FoxyFit Protein for Her, a few strategic tweaks can turn a solid product listing into a conversion powerhouse. The 1-2-3 strategy includes adding a catchy Call to Action sticker, showcasing customer avatar lifestyle photos to demonstrate the product in action, and highlighting the ingredients and flavor with enticing visuals. 

A sticker like “30 DAY SUPPLY” or “SUGAR-FREE FORMULA” grabs attention. Lifestyle photos of confident women enjoying the protein powder in a healthy, active setting help potential customers envision its seamless integration into their lives. 

Large, colorful images of the all-natural ingredients and delicious vanilla flavor make buyers crave the product. By showcasing the right details, FoxyFit Protein for Her can soar in the competitive e-commerce jungle.

A picture of a cupcake and a bottle of protein for her, featured on Amazon.

Improve CTR - Make captivating main image with clear information to reduce scroll fatigue

In the crowded sea of Amazon products, the “before” image of New Mood fails to stand out and provide essential information. The capsule size, ingredients, and value proposition are unclear.

However, the “after” image showcases a transformation with visible measurements, transparent ingredient details, and a value prop sticker declaring a “30-day supply.” These changes are crucial as standing out in the competitive marketplace is essential.

With clear information and a captivating image, products can guide customers toward their desired benefits, such as stress relief, better sleep, and improved moods, and create a memorable shopping experience.

Stress Supplement Improve CTR 1

Improve CTR - Perform Main Image A/B Test for maximum CTR

Watch this video where My Amazon Guy’s founder and CEO, Steven Pope, explains about the importance of A/B testing your main image.

Amazon Compliance

Will these strategies get me in trouble with Amazon? As John explained, a strategy is a winner if it can positively enhance customer experience.

Below are some of Amazon’s vetted daily deals that show additional elements in their hero images.

Conclusion

Optimizing your main image can significantly improve your click-through rate (CTR). By A/B testing different images and analyzing the search term report, you can identify which images drive the most clicks and conversions. 

This optimization can help grow sales on Amazon quickly because a high CTR increases visibility in search results, leading to more traffic and potential customers. 

Additionally, a captivating main image can attract customers’ attention, build trust, and showcase the product’s key features, ultimately driving more sales.

MAG Growth LLC Referral Program

Terms and Conditions
  1. Introduction
    Welcome to the MAG Growth LLC Referral Program. By participating in this program, you agree to the following terms and conditions. MAG Growth LLC (“Company”, “we”, “us”, or “our”) is located in Georgia, USA, and operates under the trade name My Amazon Guy.
  2. Eligibility
    To participate in the Referral Program, participants must agree to these terms, which become part of the MAG Growth LLC Policy. The program is open to individuals and organizations that can form legally binding contracts under applicable law.
  3. Referral Commission
    1. Website Orders: Participants will earn a commission of 10% on direct website orders placed by referred clients to MAG Growth LLC.
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  4. Referral Process
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Cathy Barouch

Brand Director

Cathy Barouch brings a wealth of experience to her role as Brand Director at My Amazon Guy. With a background in ecommerce and brand management, Cathy has a proven track record of success in driving growth and visibility for brands on Amazon.

Prior to joining My Amazon Guy, Cathy served in key leadership roles, including as the Founder of Mystigrey, where she honed her skills in brand development and management. Before that, Cathy was the CEO & Co-Founder at Caterina Jewelry, where she led the company to success with her strategic vision and innovative approach.

Cathy’s expertise extends beyond ecommerce, as she is also a member of MJSA: Professional Excellence in Jewelry Making and Design, showcasing her commitment to excellence and continuous learning in the field.

John Lane

Brand Director

I bring a strong background in ecommerce operations management to My Amazon Guy. Previously, I served as the Operations Manager at Velex Corp. dba Gorilla Gym (later Gym1), where I oversaw our supply chain operations from China to the U.S. and Canada. I managed order fulfillment and led a dedicated customer service team. Additionally, I was responsible for managing our Amazon seller accounts in the U.S. and Canada, ensuring smooth operations and customer satisfaction.

Outside of my role at My Amazon Guy, I also dedicate time to coaching football at Boston College High School during the fall, where I bring my leadership and team-building skills to the field.

Benjamin Loya

Brand Director

As a Brand Manager at My Amazon Guy, I specialize in enhancing clients’ sales and visibility on the Amazon platform. Leveraging my expertise in Amazon Seller Central, social media strategies, and adept problem-solving skills, I oversee a portfolio of accounts and projects. My role encompasses the strategic planning, meticulous execution, and continuous optimization of product listings, advertising initiatives, and brand stores.

Prior to My Amazon Guy, I served as the IT Director at Proeduco del Bajio, a prominent education firm in Mexico. During my tenure, I spearheaded the organization’s digital transformation, introducing innovative solutions such as network infrastructure enhancements and system implementations to enhance the quality and efficiency of our educational services. Collaborating closely with cross-functional teams and stakeholders, I ensured alignment of IT strategies with overarching business goals and objectives.

Jeffrey Lenz

Brand Director

Jeffrey is a seasoned e-commerce expert with over 10 years of experience in helping brands succeed on Amazon. As a Brand Director at My Amazon Guy, he leverages his data-driven approach and deep understanding of online marketplaces to develop and execute winning omnichannel strategies for our clients.

Jeffrey brings a wealth of knowledge in:

  • Brand Growth on Amazon: He has a proven track record of launching and growing brands on Amazon, utilizing his expertise in 1P and 3P operations.
  • Data-Driven Strategy Development: Jeffrey leverages data insights to craft effective channel strategies that optimize product visibility and sales for My Amazon Guy’s clients.
  • Omnichannel Expertise: He understands the importance of a cohesive omnichannel approach and develops strategies that reach customers across various touchpoints.
  • Compliance Focus: Jeffrey ensures adherence to Amazon’s ever-evolving policies and regulations, safeguarding the success of My Amazon Guy’s clients.

With his dedication to brand success and his strong grasp of the Amazon marketplace, Jeffrey is a valuable asset to My Amazon Guy, helping our clients flourish and achieve their Amazon sales goals.

Tony Chung

Brand Director

Tony is a results-oriented growth expert with a proven track record of generating leads, boosting revenue, and optimizing team performance for e-commerce businesses. He brings a data-driven approach to his role as Brand Director at My Amazon Guy, leveraging his expertise in digital marketing, sales, and operational efficiency.

Tony excels at:

  • Driving Customer Acquisition: He develops and executes comprehensive digital advertising and marketing strategies across all channels to generate qualified leads for My Amazon Guy.
  • Maximizing Sales Growth: Tony utilizes data analysis, forecasting, and KPI tracking to optimize sales strategies and drive top-line revenue for My Amazon Guy’s clients on Amazon.
  • Optimizing Team Efficiency: He fosters a high-performing team environment through project management, process improvement, and a coaching leadership style.
  • Data-Driven Decision Making: Tony leverages data analytics to build comprehensive performance trackers, measuring everything from brand growth to internal team performance, ensuring data-driven decision making across My Amazon Guy.

With his focus on results and his deep understanding of e-commerce, Tony plays a critical role in helping My Amazon Guy’s clients achieve their Amazon sales goals.

Jan Pao Montecillo

Director of Client-Success and Website Orders

Meet Jan Paolo Montecillo, our gaming virtuoso turned office hero! From pen-and-paper quests to tactical turn-based triumphs. He doesn’t just play games; he masters them, cracking their systems like a puzzle mastermind. But it doesn’t stop in the virtual realm! Jan’s game-changing work ethic and knack for system analysis have elevated our operations to epic levels. With a killer work ethic and his gaming superpowers,

Throughout his career, Jan Paolo has consistently demonstrated a strong ability to:

  • Lead and motivate teams: He has a proven track record of fostering high-performing teams and driving results.
  • Develop and implement operational strategies: Jan Paolo possesses a keen understanding of operational excellence and a talent for designing and implementing effective strategies.
  • Build strong client relationships: He is known for his client-centric approach and his commitment to exceeding client expectations.

Interests: Gaming

Noah Wickham

Brand Director

Noah Wickham started in eCommerce a decade ago, reselling on eBay and gradually expanding his knowledge base. Since then, he has worked with a variety of clients over several years, focusing on growth strategies, technology initiatives, product procurement, brand building, and SEO improvements. His expertise covers many areas of eCommerce, with a particular focus on Amazon, Walmart, and Shopify. Noah defines himself as a growth-centric leader and a client success advocate. Outside of work, he enjoys cooking, video games, reading, and chess. Most Saturday nights, you can find him trying a new restaurant or exploring a different venue in his city.

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Shane Keyes

Brand Director

Shane is an Amazon marketing specialist at My Amazon Guy and attended Temple University’s Fox School of Business to pursue a degree in Marketing. 

A self-starter, Shane mastered Amazon’s intricacies through hands-on experience and rigorous self-guided research. Specializing in listing optimization and growth strategies, he excels at boosting BSR through Click-Through Rate (CTR) and Search Engine Optimization (SEO) best practices to drive your brand’s success on Amazon. Shane’s rise at My Amazon Guy underscores his leadership ability and unwavering commitment to achieving a brand’s top priorities.

Beyond work, Shane’s passion lies in Philadelphia sports, with a history of participating in team sports like baseball and rugby.

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Faith Denniston

Brand Director

I’m Faith, an Amazon marketing specialist obsessed with SEO, PPC, CTR, and the alchemy of conversions. With a data-driven approach, I help brands conquer the Amazon marketplace, turning clicks into customers.

When I’m not optimizing listings, you’ll find me in virtual worlds, exploring Final Fantasy XIV and diving into manga. I’m also a paranormal enthusiast, chasing ghostly tales in my spare time. Join me on this journey of digital dominance and otherworldly adventures!

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Roxanne Villanueva

VICE PRESIDENT OF HUMAN RESOURCES

Over 13 years of experience in the Business Process Outsourcing Industry Specializing in Customer Success and Sales for Telco, Tech, Finance and Ecommerce for both Start Up and Fortune 500 companies. 

An Inspirational Leader who loves to be where the action is, enjoys Creating Innovative Solutions to Complex Problems, Developing her People and Driving Engagement.

Interests: Traveling, Music and Spending time with Family

Kevin-Sanderson

Kevin Sanderson

Vice President of Marketing

Kevin Sanderson is the Vice President of Marketing for My Amazon Guy. He graduated from Texas Tech University and has a wide range of experiencew including previously having worked for two Fortune 500 companies and a rapidly growing insurance agency. Kevin has been selling on Amazon since 2015 and is also the founder of Maximizing Ecommerce, a company that hosts popular virtual learning events like the Convert More Clicks Summit and the PPC Mastery Summit. He joined the team at My Amazon Guy after Maximizing Ecommerce by My Amazon Guy and lives in Florida with his beautiful wife and two children.

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Thomas Fitzgibbons

SENIOR ACCOUNT DIRECTOR

Thomas graduated from the University of Missouri – St. Louis (UMSL), receiving a Bachelor’s degree in Business Administration – Marketing and a Certification in Digital Marketing. He started his marketing career in the B2B industry, helping companies focus their internal marketing efforts on Website SEO, Website Content, Digital Advertising, and effective Email Marketing Campaigns. 

 

In 2020, Thomas shifted his career to eCommerce. As a self-starter, he learned the ins and outs of Amazon, Seller Central, and Shopify to help brands and sellers succeed in the digital world. Previously, he worked for an Amazon Marketing Agency as an Account Manager, assisting brands in growing and thriving on Amazon through his management. At MAG, Thomas serves as an Account Director, overseeing an extensive portfolio of 40 brands and managing a successful team of Brand Managers. Thomas provides leadership to his team and execution on high-level strategy for the brands in his portfolio. 

In his free time, Thomas enjoys golf, soccer, music, and taking his dog on hikes around the St. Louis area.

Kristen Lasch

Kristen Lasch

BRAND DIRECTOR

Kristen started her professional work on Amazon in 2018 as a professional seller and project-based Account Manager. She has ample knowledge of both Seller Central and Vendor Central. With a degree in Art & Design, Kristen has a passion for problem-solving and thinking outside the box. She loves to help grow accounts by unraveling underlying issues, organizing catalogs, and providing creative branding ideas. With an extensive background in customer experience, she is able to really dive into the mind of a customer regarding listing optimizations and how to market products appropriately. In her free time, Kristen enjoys spending time with her family and working on growing their own private label account.

I was fortunate to be part of MAG's first batch of its Advertising Internship Program. The timing was perfect for me as I was looking for an opportunity to learn more about Amazon PPC and at the same time to have hands-on training to work on accounts.  

 

When I started my internship, I listed down the things I wanted to learn. And I am happy to say that I've ticked all the boxes! My most favorite was "Optimization Using Bulk Files”. Bulk files and I, we did not get along at first, it was so scary seeing all those data! But I had a great mentor who guided me along the way. He patiently taught me step by step on how to process the data. He was very enthusiastic in answering all of my questions. He supported me until I gained the confidence in uploading my first, second, third (and so on) bulk uploads. 

 

The biggest advantage in working with MAG (and I must say one thing that I always look forward to every week) is its Weekly Ads Training. Every week, we discuss various topics about PPC. Interns/Ads Specialists/Ads Managers, we all share knowledge, information, and updates about PPC. During our discussions, we exchange ideas and feedback. It became an avenue not just to learn a skill, but also to clear any vague or ambiguous PPC topics. 

 

For me, the biggest disadvantage is the work schedule. As an Intern, I have to follow EST timing. The time difference from my location was only 8 hours, but being a morning person, I really struggled to keep myself awake. But if you are a night owl, then this will not be a problem for you.

 

So if you are considering joining the MAG Advertising Internship Program, my advice to you is to take action - APPLY NOW! The knowledge that you will gain and the skill that you will develop from this program will be invaluable. And who knows? From being an Intern, you might be the next one to be promoted as Jr. Ads Specialist! 

Maria Victoria Piedad

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Steven Bruning

IT DIRECTOR

Steven has over eight years of experience in Information Technology and specializes in conceptualizing and implementing data-driven solutions.Steven started his Amazon career in 2019, breaking onto the scene by developing retail arbitrage software tools and gaining an in-depth knowledge of the Amazon Seller Central platform and account management. Outside of work, Steven enjoys DJing, learning and teaching others about personal finance, spreadsheets, and most of all, spending time with his wife playing board games and walking local trails. Steven was a long-distance runner for many years, having run over 1,000 miles and completed a marathon and several half-marathons.
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Jason Mastromatteo

VP of Brand Management

Jason Mastromatteo started his professional Amazon career in 2014 breaking into the Amazon scene selling by means of RA and private labeling. He eventually took his Amazon knowledge and started consulting for other businesses, distributors, and retailers. Jason’s experience and extensive seller central & vendor central knowledge have helped him consistently manage and grow sales through his team at MAG. Jason has interests in music, videography, skateboarding, and is a competitive Magic the Gathering player.

Dustin Fenton

VP of Finance

Dustin Fenton is the VP of Finance at My Amazon Guy. He began his eCommerce career in 2013, graduated with a Bachelors of Science with a Minor in Business Administration in 2018, and began his career at My Amazon Guy in the Fall of 2019. Dustin is a seasoned veteran at My Amazon Guy who has risen through the ranks:
  • Started as an Amazon Specialist
  • Grew to a Successful Brand Manager
  • Became a successful Account Director and through Leadership Grew Others into the Role
  • Promoted to VP of Operations
  • Now Serves as VP of Finance – and Assists the Company in all Areas of Operations
He directs:
  • AR
  • AP
  • Cash Flow
  • Tax Management
  • Employee Benefits Enrollment
  • Budgeting
  • Bookkeeping
  • Strategic Management of Financial Operations
  • M&A
  • Transfer Pricing Agreements
  • Operational Matters in Relation to the Financial Health and Solvency of MAG
In his free time, Dustin enjoys:
  • Traveling
  • Hiking
  • Extreme Weather Chasing
  • Learning and eCommerce Management
  • Retail arbitrage 
  • Spending time with friends and family
A man smiling in a blue circle, representing a marketplace seller central management.

Francisco Valadez

ACCOUNT DIRECTOR

A graduate of Monterrey Tech (ITESM) in Mexico with a Bachelor’s in International Business, Francisco Valadez has spent most of his career as an entrepreneur involved in retail, wholesale, and private label projects. He has led companies from humble beginnings to successful acquisitions. Francisco got his start in eCommerce as part of a shoe company that sells through brick-and-mortar retail, department stores, and its own website. Most recently, Francisco fell down the Amazon rabbit hole while helping a company set up their own Amazon business. From that day on, Francisco has been 100% focused on Amazon retail. He has ample experience in Seller Central, and has proven his understanding of successful strategies to grow a brand’s online retail presence. Outside of work, Francisco loves sports, cooking, reading, listening to vinyl records, and most of all, spending time with his wife and daughters. He coaches in both English and Spanish, and leads the Hispanic team in our agency
A woman in glasses is smiling in a circle while managing her seller central account on a marketplace.

Kristen Dixon

ACCOUNT DIRECTOR

Meet Kristen Dixon, a seasoned Amazon e-commerce expert with nearly 8 years of experience. Kristen is not just a master of the online marketplace; she’s a passionate advocate for helping clients and employees reach their full potential. Her journey in e-commerce isn’t just about transactions; it’s about building relationships, both professionally and personally.

What truly sets Kristen apart is her innate desire to see others succeed. Her clients trust her not just for her e-commerce expertise but for her ability to guide them towards their own success stories. As a mentor to her employees, she nurtures their talents and encourages them to reach new heights. Kristen is not just dedicated to her craft but is equally committed to fostering growth in those she interacts with.

Kristen leads a fulfilling life as a mother of two children and a proud owner of a lively Goldendoodle. Family is her anchor and her “why.” The love she pours into her work is mirrored in her home life. She proudly leads a multifaceted life, where her love for family, sports, and a deep passion for helping others intersect in harmony. Kristen is a true example of how one person can make a lasting impact, both in the digital realm and in the lives of those she touches.

A man with a beard and sunglasses, working as an "Amazon guy", involved in marketing management for Amazon.

Nick Nido

CHIEF TECHNOLOGY OFFICER

Holding a masters degree in electronic engineering from MIT with a bachelors in business management, Nick has 15+ years experience in ecommerce business and technology operations. Nick has gained a significant amount of his Amazon experience while launching his own store on Amazon with it being so successful it was later acquired by an conglomerate 3 years later.  

An bearded man marketing on the Amazon Marketplace.

Steven Pope

FOUNDER

Steven founded My Amazon Guy to help clients grow faster on Amazon. After serving on the corporate side as a marketing manager and eCommerce director for nearly a decade, Steven started teaching businesses how to leverage the largest eCommerce platform and logistics network in the world. The Grand Master of Amazon knowledge, Steven is a thought leader with more than 1500+ videos of free content where he gives away all his trade secrets away. Steven oversees marketing and sales. Mr. Pope is an eagle scout, has an MBA from Western Governor’s University, and a BS from Weber State University. Read what My Amazon Guy employees say it’s like to work for Steven.