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Using Spanish Keywords on Amazon To Dominate The Market

Have you ever considered using Spanish keywords on Amazon? If not, then now is the best time to take action. There’s a growth and profit opportunity awaiting sellers who will gear up their selling strategies by targeting Spanish-speaking consumers on Amazon.

Thinking of expanding your reach on Amazon? Targeting the massive Hispanic market might just be the key. Read on to discover how incorporating Spanish keywords into your Amazon SEO strategy can unlock this lucrative opportunity.

Using Spanish Keywords on Amazon: Hispanic Consumers and Online Shopping

The Hispanic market is a force to be reckoned with; by understanding their preferences and catering to their needs, businesses can effectively reach this massive and rapidly expanding demographic, which makes up 20% of the US population

According to the most recent census data, Hispanics accounted for an astounding 51% of all new population growth in the US. Hispanic Americans’ total purchasing power is predicted to reach $2.5 trillion over the next two years, indicating their exceptional economic potential, and this rapid expansion is accompanied by a boom in economic influence.

This growth is twice as fast as that of non-Hispanic Americans, highlighting the rising financial strength of this dynamic community.

More  interesting facts about Hispanic consumers and their shopping behavior:

  • In 2019, four out of five Spanish internet users with a university education had made at least one purchase from the Amazon online marketplace.(Source)
  • It is projected that Hispanic spending power in the United States will increase by $2.8 trillion by the year 2026, amounting to 12.1% of the nation’s total consumer purchasing potential at that time. (Source)

Using Spanish Keywords on Amazon: Keyword Research for Hispanic Audiences

Explore popular Spanish search terms and phrases used by Hispanic shoppers on Amazon.

5 Doable Steps to Find Popular Spanish Keywords and Search Terms on Amazon:

  1. Utilize Amazon Keyword Research Tools:
    • Jungle Scout: Offers a Keyword Scout feature for identifying relevant Spanish keywords based on search volume, competition, and CPC.
    • Helium 10: Provides a Keyword Tracker tool that helps you monitor the performance of your Spanish keywords and identify new opportunities.
    • SellerApp: Features a Keyword Research tool that allows you to filter keywords by language, including Spanish.
  2. Analyze Customer Reviews and Q&A Sections:
    • Look for the specific keywords and phrases used by Hispanic customers to describe your product and its features.
    • Identify common questions and concerns they have, which can reveal potential keyword opportunities.
  3. Explore Social Media Groups and Forums:
    • Join relevant Facebook groups, Twitter discussions, and online forums frequented by Hispanic consumers.
    • Pay close attention to the hashtags and keywords they use when talking about products or services related to your niche.
  4. Analyze Top-Performing Competitor Listings:
    • Identify the Spanish keywords used in the titles, descriptions, and backend search terms of successful competitors.
    • Utilize tools like Jungle Scout’s ASINspector to analyze competitor keywords and identify potential gaps in your own strategy.
  5. ** Leverage Google Keyword Planner:**
    • This free tool provides valuable insights into Spanish keyword search volume, trends, and variations.
    • Use it to identify potential long-tail keywords and phrases that are relevant to your target audience.

Analyze competitor strategies for Spanish keywords and identify opportunities.

Analyzing competitor strategies for Spanish keywords is crucial for identifying opportunities to optimize your listings and capture a larger share of the Hispanic market on Amazon. Here are some effective methods:

  1. Identify Top-Performing Competitors:
  • Product Category Analysis: Identify competitors within your product category who are effectively targeting the Hispanic market.
  • ASIN Lookup Tools: Utilize tools like Jungle Scout or Helium 10 to analyze your competitors’ listings and uncover their ranking keywords.
  • Search Rank Tracking: Monitor your competitors’ rankings for relevant Spanish keywords over time to assess their keyword strategy effectiveness.
  1. Analyze Competitor Listings:
  • Title & Description Analysis: Examine the Spanish keywords used in your competitors’ titles and descriptions to identify their target search terms.
  • Backend Search Term Analysis: Utilize tools like SellerApp or Helium 10 to access and analyze your competitors’ backend search terms for hidden keyword insights.
  • Product Reviews & Q&A Analysis: Review your competitors’ customer reviews and Q&A sections to understand the Hispanic customer’s search language and concerns.
  1. Compare & Contrast Strategies:
  • Create a Keyword Matrix: Compile a table comparing your Spanish keyword usage with your competitors’ to identify gaps and opportunities.
  • Analyze Keyword Performance: Evaluate the effectiveness of your competitors’ keywords by analyzing their search volume, competition, and CPC.
  • Identify Untapped Keywords: Look for relevant Spanish keywords that your competitors are not using but could be beneficial for your product.
  1. Discover Hidden Opportunities:
  • Long-Tail Keywords: Explore long-tail Spanish keywords that are more specific and less competitive, offering potential for higher ranking and lower advertising costs.
  • Regional Variations: Analyze the search terms used by Hispanic consumers in different regions of the US to tailor your keyword strategy accordingly.
  • Cultural Nuances: Pay attention to cultural references and local slang used by your target audience to identify niche keywords with higher engagement potential.
  1. Leverage Competitive Analysis Tools:
  • SEMrush: Gain deeper insights into your competitors’ keyword strategy and organic search performance.
  • Ahrefs: Analyze competitor backlinks and identify websites where Hispanic consumers are searching for products like yours.
  • Social Media Monitoring Tools: Track your competitors’ social media activity to understand their content strategy and identify potential keyword trends.

Remember:

  • Competitor analysis is an ongoing process. Regularly monitor your competitors’ strategies and adjust your own accordingly.
  • Focus on your strengths. Don’t simply copy your competitors. Use their insights to identify opportunities where your unique selling points can shine.
  • Seek professional help if needed. Partnering with a bilingual SEO expert or Amazon agency specializing in the Hispanic market can provide valuable guidance and accelerate your growth.

Using Spanish Keywords on Amazon: Keyword Optimization Strategies:

Strategic Placement:

  • Place primary Spanish keywords strategically in your product title, bullet points, and product description. Ensure a natural flow while incorporating essential terms for improved visibility.

Backend Keyword Optimization:

  • Leverage backend keyword fields to include additional relevant Spanish terms. This boosts your product’s discoverability without cluttering the front-facing content. Do not forget about using Spanish keywords in al texts of A+ content images.

Here is a video to watch:

Long-Tail Keyword Integration:

  • Integrate long-tail Spanish keywords that capture specific product attributes or use cases. This not only enhances visibility but also attracts more targeted and interested shoppers.

Customer-Focused Language:

  • Craft your content using customer-focused language. Speak directly to the needs and desires of your Spanish-speaking audience, creating a connection that goes beyond mere translation.
  • Keywords should be integrated naturally into sentences so they flow and contribute to the overall message, not be forced in. Use a variety of relevant keywords and synonyms to avoid repetition, and focus on high-volume keywords with low competition for optimal search engine visibility.

Optimize for Amazon’s Algorithm:

  • Understand Amazon’s algorithm for indexing and ranking. Tailor your strategy to align with Amazon’s search and recommendation algorithms for maximum exposure.

Regularly Update Keywords:

  • Stay dynamic by regularly updating your Spanish keywords. Monitor shifts in customer behavior, industry trends, and competitor strategies to adapt and refine your keyword choices.

Test and Iterate:

  • Conduct A/B testing with different sets of Spanish keywords to assess performance. Iterate based on the results, focusing on terms that drive better visibility, click-through rates, and conversions.

Using Spanish Keywords on Amazon: Paid Advertising with Spanish Keywords

Strategic Keyword Selection:

  • Choose Spanish keywords strategically for your paid advertising campaigns. Align them with your product, ensuring they resonate with your target audience while considering the competitiveness of each term.

Craft Compelling Ad Copy in Spanish:

  • Write persuasive ad copy in Spanish that speaks directly to your audience. Highlight key product benefits, promotions, or unique selling propositions to capture attention and drive clicks.

Utilize Dynamic Keyword Insertion:

  • Implement dynamic keyword insertion in your ad copy to create personalized and relevant messages. This technique dynamically inserts the search term into the ad, making it more compelling for users.

Optimize for Mobile Users:

  • Many users access Amazon through mobile devices. Ensure your Spanish ads are optimized for mobile viewing, with concise and engaging content that captures attention quickly.

Monitor and Adjust Bids:

  • Regularly monitor the performance of your Spanish keyword ads. Adjust bids based on the competitiveness of the keywords and the desired outcomes, optimizing your budget for maximum ROI.

A/B Testing:

  • Just like with listing copies, you can also conduct A/B testing with different variations of your Spanish ads. Test different headlines, ad copy, and calls-to-action to identify what resonates best with your Spanish-speaking audience.

Track Conversions and Refine:

  • Track conversion metrics for your Spanish keyword ads. Analyze the data to refine your strategy, focusing on high-performing keywords and optimizing underperforming ones.

Adapt to Cultural Nuances:

  • Be mindful of cultural nuances in your ad content. Ensure that your messaging aligns with the cultural preferences and sensitivities of the Spanish-speaking audience you are targeting.

Using Spanish Keywords on Amazon: Creatives Resonating With US Hispanic Community

Creating creatives that resonate with your target audience is the first step in forging a good relationship with them. This means your content must touch their hearts, and show them you care. 

4 in 5 Hispanic households are multilingual, preferring brands that speak or advertise in Spanish (first language). Spanish-speaking Hispanic consumers responded most favorably to advertising in Spanish, according to Simmons Research’s “The State of the Hispanic-American Consumer 2018.

To engage your Hispanic audience, you need to directly speak to them in Spanish and tap into their interest. According to a Nielsen study sponsored by Univision, advertising in Spanish not only enhances the memorability and likability of your brand and messaging, even among bilinguals, but it also leads to a remarkable 39% increase in your Return on Advertising Spend (ROAS).

Not As Simple As Spanish Translation

You’ve probably experienced it at least once: the annoyance of reading content translated into your native language, knowing that the translation is inaccurate. The same applies to Hispanics.

While translating your ads into Spanish is a crucial first step, it’s only the beginning of a successful journey in connecting with the diverse and vibrant Hispanic community in the US. This large and varied population deserves more than just a translated message. They deserve culturally relevant communication that resonates with their unique experiences and preferences.

To forge a genuine connection, you need to delve deeper than language. Understand and incorporate the cultural nuances that matter to them. Embrace their rich tapestry of traditions, values, and aspirations. Only then can your message truly resonate and achieve the meaningful engagement you seek.

By acknowledging the individualities within this diverse community and crafting messages that speak to their hearts, you can unlock the true potential of the Hispanic market and build lasting relationships that go beyond the translation.

Using Spanish Keywords on Amazon: Building Brand Awareness with Hispanic Customers

With awareness of how to capture the attention of your Hispanic audience, you can build a strategy for building brand awareness. Here are some of the ways you can include in your plan of action.

  • Hire Spanish-speaking team members who can create Spanish content. Here at My Amazon Guy, we have several team members who speak Spanish, such as Francisco Valadez, our VP of BrandOps. Together with other Spanish-speaking team members, we now have a YouTube channel that discusses FBA topics in Spanish.

Below are some of the videos you can watch:

  • Include elements of “Family.” For U.S. Hispanics, family is everything. But don’t just show a father and son playing soccer. This audience wants genuine stories that resonate with their hearts.

Go beyond the generic. Find specific moments that capture the true essence of family relationships. These are the stories that will connect, engage, and ultimately persuade.

  • Engaging with Hispanic influencers and communities to build brand awareness and trust.
  • Participating in relevant online forums and social media groups frequented by Hispanic consumers.

Using Spanish Keywords on Amazon: Customer Reviews and Feedback:

Encouraging Spanish Reviews:

  • Prompt customers to leave reviews in Spanish, fostering a connection with your Spanish-speaking audience. Encourage authentic feedback to build trust and credibility.

Language-Targeted Feedback Requests:

  • Tailor feedback requests in Spanish, ensuring that your communication resonates with the language preferences of your customers. Personalize your requests for a more engaging experience.

Analyzing Spanish Reviews:

  • Dive into Spanish customer reviews to gain insights into product satisfaction, preferences, and pain points. Use this valuable information to refine your offerings and address customer needs effectively.

Responding in Spanish:

  • Respond to reviews in Spanish to show your commitment to customer satisfaction. This not only acknowledges customer feedback but also enhances your brand’s approachability.

Showcasing Spanish Testimonials:

  • Highlight positive Spanish reviews as testimonials in your product listings. This reinforces trust and credibility among potential Spanish-speaking customers, encouraging them to make informed decisions.

Addressing Negative Feedback Effectively:

  • Respond promptly and professionally to negative feedback in Spanish. Demonstrate a proactive approach to resolving issues, showcasing your dedication to customer service within the Spanish-speaking community.

Continuous Improvement:

  • Treat Spanish customer feedback as a valuable resource for continuous improvement. Use it to refine your product offerings, address pain points, and enhance the overall customer experience.

Using Spanish Keywords on Amazon: Customer Reviews and Feedback:

Encouraging Spanish Reviews:

  • Prompt customers to leave reviews in Spanish, fostering a connection with your Spanish-speaking audience. Encourage authentic feedback to build trust and credibility.

Language-Targeted Feedback Requests:

  • Tailor feedback requests in Spanish, ensuring that your communication resonates with the language preferences of your customers. Personalize your requests for a more engaging experience.

Analyzing Spanish Reviews:

  • Dive into Spanish customer reviews to gain insights into product satisfaction, preferences, and pain points. Use this valuable information to refine your offerings and address customer needs effectively.

Responding in Spanish:

  • Respond to reviews in Spanish to show your commitment to customer satisfaction. This not only acknowledges customer feedback but also enhances your brand’s approachability.

Showcasing Spanish Testimonials:

  • Highlight positive Spanish reviews as testimonials in your product listings. This reinforces trust and credibility among potential Spanish-speaking customers, encouraging them to make informed decisions.

Addressing Negative Feedback Effectively:

  • Respond promptly and professionally to negative feedback in Spanish. Demonstrate a proactive approach to resolving issues, showcasing your dedication to customer service within the Spanish-speaking community.

Continuous Improvement:

  • Treat Spanish customer feedback as a valuable resource for continuous improvement. Use it to refine your product offerings, address pain points, and enhance the overall customer experience.

Using Spanish Keywords on Amazon: Where To Advertise

Reaching the Amazon Hispanic audience requires strategic advertising across platforms where this demographic is actively engaged. Here are some effective channels to target the Hispanic audience:

Amazon Advertising:

  • Leverage Amazon’s own advertising platform, including Sponsored Products, Sponsored Brands, and Sponsored Display ads. Use Spanish keywords and optimize ad content to resonate with Hispanic shoppers.

Social Media Platforms:

  • Utilize popular social media platforms such as Facebook, Instagram, and Twitter, where the Hispanic audience is actively present. Craft engaging ads in Spanish to promote your Amazon products.

YouTube Advertising:

Using Spanish Keywords on Amazon Youtube
  • Create video ads targeting Hispanic audiences on YouTube. YouTube is widely used by Spanish speakers, and video content can be a powerful way to showcase your products.

Google Ads:

  • Implement Google Ads campaigns with a focus on targeting Spanish-speaking users. Utilize Spanish keywords and create compelling ad copy to direct traffic to your Amazon listings.

Hispanic-Focused Websites and Blogs:

  • Collaborate with Hispanic-focused websites and blogs for sponsored content or display advertising. This allows you to tap into niche audiences interested in products relevant to your offerings.

Email Marketing:

  • Develop targeted email marketing campaigns that include Spanish-language content. Capture the attention of your Hispanic audience with personalized promotions and exclusive offers.

Collaborate with Influencers:

  • Partner with influencers who have a strong presence within the Hispanic community. Influencers can authentically promote your products through sponsored content and reviews.

Spanish Radio and Podcasts:

  • Explore advertising opportunities on Spanish-language radio stations or podcasts. This traditional yet effective medium can help you connect with a broad Hispanic audience.

Community Events and Festivals:

  • Sponsor or participate in community events and festivals that cater to the Hispanic population. This provides an opportunity for direct engagement and brand exposure.

Online Marketplaces with Hispanic Focus:

  • Advertise on online marketplaces or e-commerce platforms that specifically target the Hispanic market. These platforms may offer unique opportunities to connect with a more focused audience.

Localized Search Engines:

  • Consider advertising on localized search engines that cater to Spanish speakers. This can enhance your visibility among users searching for products in their preferred language.

Cultural Magazines and Publications:

  • Advertise in cultural magazines or publications that are popular within the Hispanic community. This provides a targeted approach to reach audiences interested in culturally relevant products.

Using Spanish Keywords on Amazon: Data Analysis and Performance Measurement

Amazon Seller Central Analytics:

  • Utilize the analytics and reporting tools available in Amazon Seller Central. Review the performance of your listings, paying attention to metrics such as click-through rates (CTR), conversion rates, and overall sales.

Search Term Reports:

  • Regularly analyze Amazon’s Search Term Reports. These reports provide insights into the specific search terms that led customers to your products. Identify high-performing Spanish keywords and adjust your strategy accordingly.

Conversion Rates by Keyword:

  • Evaluate the conversion rates for different Spanish keywords. Identify which terms are driving the most conversions and focus on optimizing content around these high-converting keywords.

Monitor Customer Reviews:

  • Keep an eye on customer reviews, particularly those in Spanish. Feedback can provide valuable insights into the effectiveness of your content and whether it resonates with the Hispanic audience.

Track Changes Over Time:

  • Monitor the performance of Spanish keywords over time. Look for patterns, seasonal trends, or shifts in customer behavior. Adjust your strategy accordingly to stay responsive to evolving market dynamics.

Evaluate Ad Campaigns:

  • If running Amazon PPC campaigns with Spanish keywords, assess their performance through the Amazon Advertising dashboard. Analyze key metrics like click-through rates, conversion rates, and return on ad spend (ROAS).

Customer Feedback and Questions:

  • Pay attention to customer feedback and questions in Spanish. Address queries promptly and use the insights gained to refine your content and anticipate customer needs.

Implement Keyword Tracking Tools:

  • Consider using external keyword tracking tools to complement Amazon’s native analytics. These tools can provide additional insights into keyword rankings, search volume, and competitor performance.

Using Spanish Keywords on Amazon: Building a Long-Term Strategy for Hispanic Market Success

Cultural Understanding and Research:

  • Invest time in thorough research to understand the diverse cultural backgrounds within the Hispanic market. Recognize linguistic variations, regional preferences, and cultural nuances to tailor your strategy accordingly.

Audience Segmentation:

  • Identify distinct segments within the Hispanic market based on demographics, cultural affinity, and behavior. Tailor your messaging and offerings to address the specific needs and preferences of each segment.

Multilingual Website and Content:

  • Create a multilingual website that caters to the Spanish-speaking audience. Ensure that product descriptions, customer support, and key content are available in Spanish to provide a seamless experience.

Localized Marketing Materials:

  • Develop marketing materials that resonate with the cultural background of the Hispanic audience. Use visuals, language, and themes that reflect cultural diversity, fostering a sense of inclusivity.

Community Engagement:

  • Actively engage with the Hispanic community through social media, forums, and community events. Participate in conversations, share relevant content, and build relationships to establish trust and credibility.

Inclusive Customer Support:

  • Offer customer support in Spanish, ensuring that your service is accessible and responsive to the needs of Spanish-speaking customers. This includes both pre-purchase inquiries and post-purchase assistance.

Collaboration with Influencers:

  • Partner with influencers and creators who have a strong presence within the Hispanic community. Influencers can authentically promote your brand, products, and messaging to their engaged audience.

Localized Promotions and Campaigns:

  • Design promotions and marketing campaigns that are culturally relevant and aligned with significant events and celebrations within the Hispanic culture. This demonstrates an understanding and appreciation for the community.

Continuous Data Analysis:

  • Regularly analyze data and performance metrics related to your Hispanic market initiatives. Monitor customer behavior, sales trends, and the effectiveness of your strategies to make informed, data-driven decisions.

Adaptability and Flexibility:

  • Stay adaptable to changes in the market, evolving customer preferences, and emerging trends. Be flexible in adjusting your strategy to remain relevant and responsive to the dynamic nature of the Hispanic market.

Employee Training and Diversity Initiatives:

  • Ensure that your team is culturally competent and understands the nuances of engaging with the Hispanic market. Implement diversity initiatives and provide ongoing training to foster a culturally aware work environment.

Additionally:

  • Leverage Amazon’s translation services to ensure accurate and culturally appropriate product listings.
  • Consider partnering with agencies or consultants specializing in Hispanic marketing and e-commerce.
  • Stay informed about evolving trends and best practices within the Hispanic online shopping landscape.

Conclusion

As we come to the end of our investigation into this crucial aspect of using Spanish keywords on Amazon, it is clear that this strategy is about more than just language; it’s also a strategic step towards inclusivity and a deep recognition of cultural diversity.

You can strategically position your products to resonate with a community that is richly diverse in its traditions, preferences, and values, in addition to being linguistically diverse, by strategically incorporating relevant Spanish keywords into your Amazon listings. 

This is a journey that goes beyond simple translation, delving into the complex web of the Hispanic market, where every keyword serves as a conduit for connections between vendors and a sophisticated, lively audience.

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Cathy Barouch

Brand Director

Cathy Barouch brings a wealth of experience to her role as Brand Director at My Amazon Guy. With a background in ecommerce and brand management, Cathy has a proven track record of success in driving growth and visibility for brands on Amazon.

Prior to joining My Amazon Guy, Cathy served in key leadership roles, including as the Founder of Mystigrey, where she honed her skills in brand development and management. Before that, Cathy was the CEO & Co-Founder at Caterina Jewelry, where she led the company to success with her strategic vision and innovative approach.

Cathy’s expertise extends beyond ecommerce, as she is also a member of MJSA: Professional Excellence in Jewelry Making and Design, showcasing her commitment to excellence and continuous learning in the field.

John Lane

Brand Director

I bring a strong background in ecommerce operations management to My Amazon Guy. Previously, I served as the Operations Manager at Velex Corp. dba Gorilla Gym (later Gym1), where I oversaw our supply chain operations from China to the U.S. and Canada. I managed order fulfillment and led a dedicated customer service team. Additionally, I was responsible for managing our Amazon seller accounts in the U.S. and Canada, ensuring smooth operations and customer satisfaction.

Outside of my role at My Amazon Guy, I also dedicate time to coaching football at Boston College High School during the fall, where I bring my leadership and team-building skills to the field.

Benjamin Loya

Brand Director

As a Brand Manager at My Amazon Guy, I specialize in enhancing clients’ sales and visibility on the Amazon platform. Leveraging my expertise in Amazon Seller Central, social media strategies, and adept problem-solving skills, I oversee a portfolio of accounts and projects. My role encompasses the strategic planning, meticulous execution, and continuous optimization of product listings, advertising initiatives, and brand stores.

Prior to My Amazon Guy, I served as the IT Director at Proeduco del Bajio, a prominent education firm in Mexico. During my tenure, I spearheaded the organization’s digital transformation, introducing innovative solutions such as network infrastructure enhancements and system implementations to enhance the quality and efficiency of our educational services. Collaborating closely with cross-functional teams and stakeholders, I ensured alignment of IT strategies with overarching business goals and objectives.

Jeffrey Lenz

Brand Director

Jeffrey is a seasoned e-commerce expert with over 10 years of experience in helping brands succeed on Amazon. As a Brand Director at My Amazon Guy, he leverages his data-driven approach and deep understanding of online marketplaces to develop and execute winning omnichannel strategies for our clients.

Jeffrey brings a wealth of knowledge in:

  • Brand Growth on Amazon: He has a proven track record of launching and growing brands on Amazon, utilizing his expertise in 1P and 3P operations.
  • Data-Driven Strategy Development: Jeffrey leverages data insights to craft effective channel strategies that optimize product visibility and sales for My Amazon Guy’s clients.
  • Omnichannel Expertise: He understands the importance of a cohesive omnichannel approach and develops strategies that reach customers across various touchpoints.
  • Compliance Focus: Jeffrey ensures adherence to Amazon’s ever-evolving policies and regulations, safeguarding the success of My Amazon Guy’s clients.

With his dedication to brand success and his strong grasp of the Amazon marketplace, Jeffrey is a valuable asset to My Amazon Guy, helping our clients flourish and achieve their Amazon sales goals.

Tony Chung

Brand Director

Tony is a results-oriented growth expert with a proven track record of generating leads, boosting revenue, and optimizing team performance for e-commerce businesses. He brings a data-driven approach to his role as Brand Director at My Amazon Guy, leveraging his expertise in digital marketing, sales, and operational efficiency.

Tony excels at:

  • Driving Customer Acquisition: He develops and executes comprehensive digital advertising and marketing strategies across all channels to generate qualified leads for My Amazon Guy.
  • Maximizing Sales Growth: Tony utilizes data analysis, forecasting, and KPI tracking to optimize sales strategies and drive top-line revenue for My Amazon Guy’s clients on Amazon.
  • Optimizing Team Efficiency: He fosters a high-performing team environment through project management, process improvement, and a coaching leadership style.
  • Data-Driven Decision Making: Tony leverages data analytics to build comprehensive performance trackers, measuring everything from brand growth to internal team performance, ensuring data-driven decision making across My Amazon Guy.

With his focus on results and his deep understanding of e-commerce, Tony plays a critical role in helping My Amazon Guy’s clients achieve their Amazon sales goals.

Jan Pao Montecillo

Director of Client-Success and Website Orders

Meet Jan Paolo Montecillo, our gaming virtuoso turned office hero! From pen-and-paper quests to tactical turn-based triumphs. He doesn’t just play games; he masters them, cracking their systems like a puzzle mastermind. But it doesn’t stop in the virtual realm! Jan’s game-changing work ethic and knack for system analysis have elevated our operations to epic levels. With a killer work ethic and his gaming superpowers,

Throughout his career, Jan Paolo has consistently demonstrated a strong ability to:

  • Lead and motivate teams: He has a proven track record of fostering high-performing teams and driving results.
  • Develop and implement operational strategies: Jan Paolo possesses a keen understanding of operational excellence and a talent for designing and implementing effective strategies.
  • Build strong client relationships: He is known for his client-centric approach and his commitment to exceeding client expectations.

Interests: Gaming

Noah Wickham

Brand Director

Noah Wickham started in eCommerce a decade ago, reselling on eBay and gradually expanding his knowledge base. Since then, he has worked with a variety of clients over several years, focusing on growth strategies, technology initiatives, product procurement, brand building, and SEO improvements. His expertise covers many areas of eCommerce, with a particular focus on Amazon, Walmart, and Shopify. Noah defines himself as a growth-centric leader and a client success advocate. Outside of work, he enjoys cooking, video games, reading, and chess. Most Saturday nights, you can find him trying a new restaurant or exploring a different venue in his city.

A man wearing a hooded sweatshirt.

Shane Keyes

Brand Director

Shane is an Amazon marketing specialist at My Amazon Guy and attended Temple University’s Fox School of Business to pursue a degree in Marketing. 

A self-starter, Shane mastered Amazon’s intricacies through hands-on experience and rigorous self-guided research. Specializing in listing optimization and growth strategies, he excels at boosting BSR through Click-Through Rate (CTR) and Search Engine Optimization (SEO) best practices to drive your brand’s success on Amazon. Shane’s rise at My Amazon Guy underscores his leadership ability and unwavering commitment to achieving a brand’s top priorities.

Beyond work, Shane’s passion lies in Philadelphia sports, with a history of participating in team sports like baseball and rugby.

A woman wearing glasses and a t-shirt who excels in account management.

Faith Denniston

Brand Director

I’m Faith, an Amazon marketing specialist obsessed with SEO, PPC, CTR, and the alchemy of conversions. With a data-driven approach, I help brands conquer the Amazon marketplace, turning clicks into customers.

When I’m not optimizing listings, you’ll find me in virtual worlds, exploring Final Fantasy XIV and diving into manga. I’m also a paranormal enthusiast, chasing ghostly tales in my spare time. Join me on this journey of digital dominance and otherworldly adventures!

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Roxanne Villanueva

VICE PRESIDENT OF HUMAN RESOURCES

Over 13 years of experience in the Business Process Outsourcing Industry Specializing in Customer Success and Sales for Telco, Tech, Finance and Ecommerce for both Start Up and Fortune 500 companies. 

An Inspirational Leader who loves to be where the action is, enjoys Creating Innovative Solutions to Complex Problems, Developing her People and Driving Engagement.

Interests: Traveling, Music and Spending time with Family

Kevin-Sanderson

Kevin Sanderson

Vice President of Marketing

Kevin Sanderson is the Vice President of Marketing for My Amazon Guy. He graduated from Texas Tech University and has a wide range of experiencew including previously having worked for two Fortune 500 companies and a rapidly growing insurance agency. Kevin has been selling on Amazon since 2015 and is also the founder of Maximizing Ecommerce, a company that hosts popular virtual learning events like the Convert More Clicks Summit and the PPC Mastery Summit. He joined the team at My Amazon Guy after Maximizing Ecommerce by My Amazon Guy and lives in Florida with his beautiful wife and two children.

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Thomas Fitzgibbons

SENIOR ACCOUNT DIRECTOR

Thomas graduated from the University of Missouri – St. Louis (UMSL), receiving a Bachelor’s degree in Business Administration – Marketing and a Certification in Digital Marketing. He started his marketing career in the B2B industry, helping companies focus their internal marketing efforts on Website SEO, Website Content, Digital Advertising, and effective Email Marketing Campaigns. 

 

In 2020, Thomas shifted his career to eCommerce. As a self-starter, he learned the ins and outs of Amazon, Seller Central, and Shopify to help brands and sellers succeed in the digital world. Previously, he worked for an Amazon Marketing Agency as an Account Manager, assisting brands in growing and thriving on Amazon through his management. At MAG, Thomas serves as an Account Director, overseeing an extensive portfolio of 40 brands and managing a successful team of Brand Managers. Thomas provides leadership to his team and execution on high-level strategy for the brands in his portfolio. 

In his free time, Thomas enjoys golf, soccer, music, and taking his dog on hikes around the St. Louis area.

Kristen Lasch

Kristen Lasch

BRAND DIRECTOR

Kristen started her professional work on Amazon in 2018 as a professional seller and project-based Account Manager. She has ample knowledge of both Seller Central and Vendor Central. With a degree in Art & Design, Kristen has a passion for problem-solving and thinking outside the box. She loves to help grow accounts by unraveling underlying issues, organizing catalogs, and providing creative branding ideas. With an extensive background in customer experience, she is able to really dive into the mind of a customer regarding listing optimizations and how to market products appropriately. In her free time, Kristen enjoys spending time with her family and working on growing their own private label account.

I was fortunate to be part of MAG's first batch of its Advertising Internship Program. The timing was perfect for me as I was looking for an opportunity to learn more about Amazon PPC and at the same time to have hands-on training to work on accounts.  

 

When I started my internship, I listed down the things I wanted to learn. And I am happy to say that I've ticked all the boxes! My most favorite was "Optimization Using Bulk Files”. Bulk files and I, we did not get along at first, it was so scary seeing all those data! But I had a great mentor who guided me along the way. He patiently taught me step by step on how to process the data. He was very enthusiastic in answering all of my questions. He supported me until I gained the confidence in uploading my first, second, third (and so on) bulk uploads. 

 

The biggest advantage in working with MAG (and I must say one thing that I always look forward to every week) is its Weekly Ads Training. Every week, we discuss various topics about PPC. Interns/Ads Specialists/Ads Managers, we all share knowledge, information, and updates about PPC. During our discussions, we exchange ideas and feedback. It became an avenue not just to learn a skill, but also to clear any vague or ambiguous PPC topics. 

 

For me, the biggest disadvantage is the work schedule. As an Intern, I have to follow EST timing. The time difference from my location was only 8 hours, but being a morning person, I really struggled to keep myself awake. But if you are a night owl, then this will not be a problem for you.

 

So if you are considering joining the MAG Advertising Internship Program, my advice to you is to take action - APPLY NOW! The knowledge that you will gain and the skill that you will develop from this program will be invaluable. And who knows? From being an Intern, you might be the next one to be promoted as Jr. Ads Specialist! 

Maria Victoria Piedad

A man with a beard smiling in front of a marketplace.

Steven Bruning

IT DIRECTOR

Steven has over eight years of experience in Information Technology and specializes in conceptualizing and implementing data-driven solutions.Steven started his Amazon career in 2019, breaking onto the scene by developing retail arbitrage software tools and gaining an in-depth knowledge of the Amazon Seller Central platform and account management. Outside of work, Steven enjoys DJing, learning and teaching others about personal finance, spreadsheets, and most of all, spending time with his wife playing board games and walking local trails. Steven was a long-distance runner for many years, having run over 1,000 miles and completed a marathon and several half-marathons.
A bald man from My Amazon Guy, smiling in front of rocks.

Jason Mastromatteo

VP of Brand Management

Jason Mastromatteo started his professional Amazon career in 2014 breaking into the Amazon scene selling by means of RA and private labeling. He eventually took his Amazon knowledge and started consulting for other businesses, distributors, and retailers. Jason’s experience and extensive seller central & vendor central knowledge have helped him consistently manage and grow sales through his team at MAG. Jason has interests in music, videography, skateboarding, and is a competitive Magic the Gathering player.

Dustin Fenton

VP of Finance

Dustin Fenton is the VP of Finance at My Amazon Guy. He began his eCommerce career in 2013, graduated with a Bachelors of Science with a Minor in Business Administration in 2018, and began his career at My Amazon Guy in the Fall of 2019. Dustin is a seasoned veteran at My Amazon Guy who has risen through the ranks:
  • Started as an Amazon Specialist
  • Grew to a Successful Brand Manager
  • Became a successful Account Director and through Leadership Grew Others into the Role
  • Promoted to VP of Operations
  • Now Serves as VP of Finance – and Assists the Company in all Areas of Operations
He directs:
  • AR
  • AP
  • Cash Flow
  • Tax Management
  • Employee Benefits Enrollment
  • Budgeting
  • Bookkeeping
  • Strategic Management of Financial Operations
  • M&A
  • Transfer Pricing Agreements
  • Operational Matters in Relation to the Financial Health and Solvency of MAG
In his free time, Dustin enjoys:
  • Traveling
  • Hiking
  • Extreme Weather Chasing
  • Learning and eCommerce Management
  • Retail arbitrage 
  • Spending time with friends and family
A man smiling in a blue circle, representing a marketplace seller central management.

Francisco Valadez

ACCOUNT DIRECTOR

A graduate of Monterrey Tech (ITESM) in Mexico with a Bachelor’s in International Business, Francisco Valadez has spent most of his career as an entrepreneur involved in retail, wholesale, and private label projects. He has led companies from humble beginnings to successful acquisitions. Francisco got his start in eCommerce as part of a shoe company that sells through brick-and-mortar retail, department stores, and its own website. Most recently, Francisco fell down the Amazon rabbit hole while helping a company set up their own Amazon business. From that day on, Francisco has been 100% focused on Amazon retail. He has ample experience in Seller Central, and has proven his understanding of successful strategies to grow a brand’s online retail presence. Outside of work, Francisco loves sports, cooking, reading, listening to vinyl records, and most of all, spending time with his wife and daughters. He coaches in both English and Spanish, and leads the Hispanic team in our agency
A woman in glasses is smiling in a circle while managing her seller central account on a marketplace.

Kristen Dixon

ACCOUNT DIRECTOR

Meet Kristen Dixon, a seasoned Amazon e-commerce expert with nearly 8 years of experience. Kristen is not just a master of the online marketplace; she’s a passionate advocate for helping clients and employees reach their full potential. Her journey in e-commerce isn’t just about transactions; it’s about building relationships, both professionally and personally.

What truly sets Kristen apart is her innate desire to see others succeed. Her clients trust her not just for her e-commerce expertise but for her ability to guide them towards their own success stories. As a mentor to her employees, she nurtures their talents and encourages them to reach new heights. Kristen is not just dedicated to her craft but is equally committed to fostering growth in those she interacts with.

Kristen leads a fulfilling life as a mother of two children and a proud owner of a lively Goldendoodle. Family is her anchor and her “why.” The love she pours into her work is mirrored in her home life. She proudly leads a multifaceted life, where her love for family, sports, and a deep passion for helping others intersect in harmony. Kristen is a true example of how one person can make a lasting impact, both in the digital realm and in the lives of those she touches.

A man with a beard and sunglasses, working as an "Amazon guy", involved in marketing management for Amazon.

Nick Nido

CHIEF TECHNOLOGY OFFICER

Holding a masters degree in electronic engineering from MIT with a bachelors in business management, Nick has 15+ years experience in ecommerce business and technology operations. Nick has gained a significant amount of his Amazon experience while launching his own store on Amazon with it being so successful it was later acquired by an conglomerate 3 years later.  

An bearded man marketing on the Amazon Marketplace.

Steven Pope

FOUNDER

Steven founded My Amazon Guy to help clients grow faster on Amazon. After serving on the corporate side as a marketing manager and eCommerce director for nearly a decade, Steven started teaching businesses how to leverage the largest eCommerce platform and logistics network in the world. The Grand Master of Amazon knowledge, Steven is a thought leader with more than 1500+ videos of free content where he gives away all his trade secrets away. Steven oversees marketing and sales. Mr. Pope is an eagle scout, has an MBA from Western Governor’s University, and a BS from Weber State University. Read what My Amazon Guy employees say it’s like to work for Steven.