How to File Reimbursement Tickets on Amazon Seller Central, My Refund Guy

Steven Pope, CEO & Founder of My Amazon Guy

Signup for My Refund Guy to get money Amazon owes you www.myrefundguy.com

Check your FBA shipments for lost, damaged, not checked in items: https://sellercentral.amazon.com/gp/fba/inbound-queue/index.html/ref=ag_xx_cont_fbashipq

A screen shot of an "amazon" checkout page featuring the "amazon guy".

WHY DOES AMAZON OWE 99% OF SELLERS MONEY?

 

Lost and Damaged Units

 

  • Damaged inventory at the warehouse
  • Destroyed item without permission
  • Lost inventory at the warehouse
  • Carrier damaged inbound shipments in transit

 

Refunds and Mishandled Returns

 

  • Improperly received or miscounted items
  • Refund issued, but customer never returned item
  • Failure to reimburse a return
  • Failure to issue 20% restocking fee

 

Lost Inbound Shipments

 

  • Reimbursed you for less quantity
  • Reimbursement smaller then the item value
  • Issued a chargeback but didn’t reimburse you
  • Failure to replace items back into inventory

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Steven Pope, Founder

Hi I’m Steven, founder of My Amazon Guy, a 500+ person Amazon Seller Central agency out of Atlanta, GA. We growth hack ecommerce and marketplaces through PPC, SEO, design, and catalog management.

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