How to File Reimbursement Tickets on Amazon Seller Central, My Refund Guy

February 9, 2020

Steven Pope

Amazon Expert

Hi I’m Steven, Founder of My Amazon Guy, a 500+ person Amazon Seller Central agency out of Atlanta, GA. We Growth Hack eCommerce and Marketplaces through PPC, SEO, Design, and Catalog Management.

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Check your FBA shipments for lost, damaged, not checked in items: https://sellercentral.amazon.com/gp/fba/inbound-queue/index.html/ref=ag_xx_cont_fbashipq

WHY DOES AMAZON OWE 99% OF SELLERS MONEY?

Lost and Damaged Units

Damaged inventory at the warehouse
Destroyed item without permission
Lost inventory at the warehouse
Carrier damaged inbound shipments in transit

Refunds and Mishandled Returns

Improperly received or miscounted items
Refund issued, but customer never returned item
Failure to reimburse a return
Failure to issue 20% restocking fee

Lost Inbound Shipments

Reimbursed you for less quantity
Reimbursement smaller then the item value
Issued a chargeback but didn’t reimburse you
Failure to replace items back into inventory

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How to File Reimbursement Tickets on Amazon Seller Central, My Refund Guy

Steven Pope

WHY DOES AMAZON OWE 99% OF SELLERS MONEY?

Lost and Damaged Units

Refunds and Mishandled Returns

Lost Inbound Shipments

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