Fulfillment by Amazon offers a pick-up service for less-than-truckload (LTL) and full-truckload (FTL) shipments to select fulfillment centers. The service provides pallet pick-up within two days of booking and offers fast shipping at low rates.
When you use Amazon Partnered LTL, Amazon will generate your Bill of Lading (BOL). You must give the carrier the BOL generated by Amazon, which will be available in the partnered workflow on the day of your pick-up.
Amazon Resource Names (ARN) uniquely identify Amazon Web Services (AWS) resources. Amazon requires an ARN when you need to specify a resource unambiguously across all of AWS, such as in Identity and Access Management (IAM) policies, Relational Database Service (RDS) tags, and Application Program Interface (API) calls.
If a BOL is not prompted by Amazon several hours after the shipment is created or paid for, you can go to the “Shipment Events” tab where you’ll see a bold line that states, “Estimated Pick-up Date: [arbitrary date]” with your assigned pick-up date. If this happens to be several days into the future, the BOL will not be prompted until that day. You can call the partnered carrier to change the pick-up date to an earlier time to move this day back, resulting in a shorter wait for the BOL. If a shipment is retendered, then reach out to the retendered carrier, not the original carrier.
If your actual number of pallets exceeds the number in your shipping plan, print an extra few pallet labels for the additional pallets and notify the partnered carrier to increment the number in the pick-up plan after providing them the ARN number. If you do not have a BOL, you can get the ARN number by emailing the missed pick-up team at Amazon – “toc-ib-na-missed-pickup@amazon.com,” with a request for the ARN by providing the shipment’s FBA shipment ID. If the number of pallets is not increased in the pick-up plan, the carrier will not accept the additional pallet.
Most partnered carriers will have no issue expanding the number of pallets if they can accommodate them, and it’s unlikely that Amazon will reject the extra pallets because the number of pallets is only designated for carrier charge estimations.
