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Amazon Listing Reinstatements

Has Amazon deactivated your top selling ASIN? Do you need assistance reinstating the yanked listing so you can stop seeing the “Page Not Found” dog webpage once and for all? We can help.

We can assist with the following types of listing take-downs, quickly and efficiently:

  • Copyright Claims Takedowns
  • Trademark Infringement Yanks
  • Medical Claims Takedowns
  • Listing Condition Complaint Takedowns
  • Restricted Item/Ingredient Takedowns Type Claims
  • Brand Takedowns
  • Item Safety Breakdowns
  • And more, not limited to categories above
Reinstate My Amazon Listing

Reinstatement Service for $1,000

  • Initial Consultation and Research
  • Making any Catalog Changes to Listing(s) when applicable in order for listing to be in compliance with Amazon policies.
  • Creating and submitting Plan of Action to the correct Amazon team.
  • Following up and managing cases.

Pricing: $1000 per ASIN needed for reinstatement.

Get Started now
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Hi Guys! Just a note to thank you for your fast action on getting mv Amazon listing back to active. As you know we have been a brand registered, manufacturer and sole distributor of our own products on Amazon. We strive to be a good selling partner and support the platform and provide best in class customer support. All that being said, sometimes Amazon removes a listing without much warning or what otherwise can be perceived as a wrongful de-listing. Their platform, their rules. LOL.

Anyway in the past when listings have been taken down, I was willing to file a case and begin the process of re-listing with Amazon. Sometimes it would take months. Your team has been able to shorten the re-listing process and get products back active within days. This saves me time and money!!!

Thank you for your help.

~ Ken Arnswald

★★★★★ 5/5
Miguel R., Las Villas Designs
★★★★★
Read More
I would like to thank everyone at My Amazon Guy who have been amazing to work with. Without their help I would've lost all the hard work I have put into building my brand. My reputation, my reviews, and my harfwork has been saved by them when I faced the hard task to change my brand name. The team here dedicated their time to make sure all of my products were updated with my new brand name, they constantly kept me up to date on everything, and they never left a question unanswered. I highly recommend anyone to go with them, they will not give up on you or your business.
Do Vitamins
★★★★★
Read More
The team at My Amazon Guy was tremendously helpful in navigating a problem many sellers experience with Amazon. MAG was fast, responsive, and complete with their remedy. We would happily work with them again in resolving issues in the future.
A woman multitasking on her laptop while efficiently managing her Amazon seller central account.

Benefits of Our Service:

  • High quality and efficient evaluation, research, and action on the account.
  • A personalized and tested plan of action when applicable
  • Efficient catalog edits to bring listings in line with compliance when applicable
  • Our years of knowledge and experience on your side

We also have experience in dealing with the yanks, stemming from product safety investigations due to customer complaints. HRIPT/RIPT test results would take up to 7-8 weeks. We can reinstate the affected listing without waiting for the HRIPT/RIPT results. 

70% of listings are reinstated within 72 hours (reinstatement is not guaranteed.)

Why Hire My Amazon Guy?

You don’t have to face the confusing world of listing reinstatement on Amazon alone. We have years of knowledge and experience behind us regarding listing reinstatements with Amazon. We know the correct team to contact, the correct action plan for your individual issue, and how to construct and submit a Plan of Action (POA) which will satisfy Amazon and allow for your listing to be reinstated. 

The faster your listing is back online, the faster your brand can continue making sales and generating revenue. Time is of an essence with listing takedowns not only for sales, but also for ranking placement, advertising and more. My Amazon Guy has you covered.

Get A Demo
Read Our case studies
Why Hire My Amazon Guy

Get Your Products Back Live Again

We've Got Years of Experience

Listing Reinstatement FAQs

Need more help? Contact us with any questions or concerns

We do not offer a warranty, due to not being able to control Amazon’s response. But we average a 93% success rate and have a very public reputation to uphold. We would not offer this service if we were not confident we could do it.

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What they say about us
Discover how we’ve helped customers.
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“It’s great, I’ve used your services to reinstate 4 different ASINs each time with a successful outcome.”
~ Antonio S.
AWD Industries
★★★★★ 5/5
“Steven and his team from My Amazon Guy have been such a great asset for us in selling on Amazon. He is easily one of the most educated people I have been affiliated with in terms of knowledge and understanding of the marketplace and how to maneuver through it. I have used his services 4 times now and every time they have given me exceptional results. The last issue I had I spent over 25 hours of my own time trying to resolve and got nowhere. This same issue took a member of his team less than one hour to resolve, which saved me time and money. If you are ever needing assistance, have any questions, or have run into any issues (which we all know happens a lot), they will more than likely be able to resolve them for you. I will definitely continue using their services and highly recommend them to any Amazon sellers who take their business seriously.”
Francesco G.Amazon Seller
"Well, although sales were about 1/3 of what they should've been, everything seems to have normalized and I'm hoping to be back to typical sales in a day or two. Reviews combined again and the comments eventually came back. Just like you said they would. I must admit, I came into the call stressed about the situation and that feeling of hopeless against what seems to be an Amazon mistake, I was a little taken by you wanting to charge $1000 for what I thought was potentially a 5 minute call, and then a little freaked out that you asked to delete my listing. I then left the call with complete validation of why I was so impressed the first time I heard you on the H10 webinar. You obviously know your stuff!! I'm extremely grateful that I wrote a note in my notebook to look up your website and learn more about your company. I just happen to read it as I was wondering what my next steps should be in this situation. Amazon was certainly not helping. I look forward to speaking with your Dad about other areas I can partner with your team to help maintain and grow my ecomm business. A HUGE Thank you!! "
Jeff S.Ducki Designs
"I want to express my immense gratitude for you and your team. Your YouTube show is fantastic, and your transparency is unparalleled. Much appreciated. Regarding my first contact with your company, It was high touch service from the beginning. Dan responded quickly, and with just the right information I needed to get started. I initially met with Saban to troubleshoot the problem, and he was excellent and exceeded expectations by fielding follow ups via email. I ended up needing the full service listing reinstatement offer, and I was not let down. "
Robert BurtonHarbor Loot
"I want to thank you for the great job you are doing with our account and our brand. We handed you a hot mess with several serious listing issues and you calmly got everything squared away and heading in the right direction again. We appreciate your professional and strategic approach to managing each aspect of our account and the communication has been fantastic! We are seeing positive results already and look forward to continued success with all of you at My Amazon Guy."
KevinChill Boys
"This is GREAT NEWS! Big thanks to you and your team for getting my listing approved! Wow-what a process! I started to doubt it was ever going to happen. This experience makes me wonder if selling on Amazon is even worth it. Nonetheless, I could not have done this without your help. I’m sure I would have quit trying several emails ago."
Tim DavisZero Egg Count
"Guys - our top seller, the San Francisco Sourdough (responsible for over 1/2 million in sales per year) was just reinstated!!! I can't thank you all enough for all the work that you're doing for us!! If I can leave a review for you anywhere please let me know. I'd be very happy to do so. Thank you again!! You guys are the BEST!!"
Matt G.San Fransisco Sourdough

I just wanted to extend my heartfelt gratitude for the stellar job you two did in getting my listing reinstated. What had been taking me 7 days to try to accomplish (and failed miserably at!), took you two only around 12 hours!! To say that I was shocked and delighted is an understatement! I actually cried tears of joy when my listing appeared again! As this is my only money making ASIN and sole income stream, this nightmare situation we were in with trying to resolve this with Amazon (but being caught on the Amazon hamster wheel of hell!) was absolutely terrifying. To suddenly have Amazon shut down ones listing, without notice, and at the worst possible time (just funded several other products for development so need every penny of our Amazon earnings to pay our numerous and huge bills!) was overwhelming, and without you guys my listing would still not be active. I only wish I had found you and your amazing team sooner! As it stands, we lost over $7,000 in the week our product was suppressed by Amazon and are now making a speedy recovery.

The investment in your services was worth its weight in gold, and was a small price to pay for having our listing reinstated so quickly! I had actually previously consulted with several “Amazon Sellers” attorneys who all quoted me around $4,000 to handle this, so the fee you charge is more then fair. Thank you for not taking advantage of sellers when we are down, and suffering financially due to Amazon’s crazy and indiscriminate ASIN removal actions! Since you did such a wonderful job and so quickly, I am thrilled to have just hired you to handle all of our advertising campaigns within Amazon as well!! It’s a very complicated system, too much for the average layperson to handle, and so I feel like I am now in the best hands possible to finally help us grow our online presence on Amazon, as well as elsewhere online. Mercifully, I now have extra free time to devote to my family, and not have to worry about our ad campaigns! 

So again, my deepest gratitude for helping my family through such a dire situation. You were so attentive and sympathetic to our dilemma, understood the issues immediately, acted quickly (same day service…who does that anymore?!) and you guys are awfully nice to boot! I am so looking forward to working with you and your wonderful team long term, and reaping the rewards of this very valuable investment! You guys are pros, and you totally rock! 🙂
Seriously, we love you! THANK YOU!!!!!

Suzanah J., FloraFemme

A woman multitasking on her laptop while efficiently managing her Amazon seller central account.

Get Your Listing Back Live Now

$1,000 per ASIN needed for reinstatement. Our Listing Reinstatement Service consists of:

  • Initial Consultation and Research
  • Making any Catalog Changes to Listing(s) when applicable in order for listing to be in compliance with Amazon policies.
  • Creating and submitting Plan of Action to the correct Amazon team.
  • Following up and managing cases.
Buy Now

We are not able to reinstate the following kinds of products:

  1. Children’s toys that contain water beads
  2. Crib bumpers
  3. Assault rifles and explosives

“I got reinstated after doing what you told me. Thank you!”

~ Suhaib Khawaja

★★★★★ 5/5

You can also do it yourself

Learn how to reinstate listings on your own with the MAG School Amazon Reinstatement Course. Enroll for $1,000 to get all our trade secrets and become an empowered Amazon seller in no time. Here are some of the topics discussed in detail in the MAG Reinstatement Course:

  • Listing as well as Account Reinstatements
  • The Factors that Cause Yanks and Takedowns
  • Trademark Infringement
  • FBM Suspension
  • And More! (Not Limited to Categories Above)
Amazon Reinstatement Course
View the Full Course Outline

Turn your Amazon store into a
revenue-driving machine 🚀

Running a business presents enough challenges. Amazon shouldn’t be one of them. With My Amazon Guy as your Amazon Agency on your side, you can and will grow your brand. 

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MAG Growth LLC Referral Program

Terms and Conditions
  1. Introduction
    Welcome to the MAG Growth LLC Referral Program. By participating in this program, you agree to the following terms and conditions. MAG Growth LLC (“Company”, “we”, “us”, or “our”) is located in Georgia, USA, and operates under the trade name My Amazon Guy.
  2. Eligibility
    To participate in the Referral Program, participants must agree to these terms, which become part of the MAG Growth LLC Policy. The program is open to individuals and organizations that can form legally binding contracts under applicable law.
  3. Referral Commission
    1. Website Orders: Participants will earn a commission of 10% on direct website orders placed by referred clients to MAG Growth LLC.
    2. Ongoing Client Contracts: Participants will earn an ongoing commission of 10% for monthly retainers received from referred clients for the life of the deal, as long as the client remains active with MAG Growth LLC.
  4. Referral Process
    1. Registration: Participants must register through the provided referral registration form and agree to these terms and conditions.
    2. Process Adherence: To receive credit for referrals, participants must follow the referral processes set forth by My Amazon Guy. Details of the referral process will be provided upon registration and must be adhered to strictly to ensure proper tracking and credit of referrals.
  5. Payment of Commissions
    1. Commission Payment: Commissions are paid on a monthly basis and are subject to any applicable withholding or taxes as per local laws.
    2. Tracking: Commissions are only paid on transactions that are verified and confirmed by the Company’s tracking system.
    3. Disputes: Any disputes over commission payments must be submitted in writing within 30 days of the payment date.
  1. Term and Termination
    1. Term: These terms will commence upon your acceptance of the terms and continue until terminated by either you or MAG Growth LLC.
    2. Termination: You or MAG Growth LLC may terminate this agreement at any time with written notice. Upon termination, any unpaid commissions accrued will be paid out in the next payment cycle.
  2. Miscellaneous
    1. Amendments: These terms may be amended by MAG Growth LLC at any time. If we make changes that materially affect your rights, we will notify you by email or through our website.
    2. Indemnification: Participants agree to indemnify, defend, and hold harmless MAG Growth LLC and its employees, directors, and agents from any claims arising from their participation in the Referral Program.
    3. Governing Law
      These terms shall be governed by and construed in accordance with the laws of the state of Georgia, United States.
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Cathy Barouch

Brand Director

Cathy Barouch brings a wealth of experience to her role as Brand Director at My Amazon Guy. With a background in ecommerce and brand management, Cathy has a proven track record of success in driving growth and visibility for brands on Amazon.

Prior to joining My Amazon Guy, Cathy served in key leadership roles, including as the Founder of Mystigrey, where she honed her skills in brand development and management. Before that, Cathy was the CEO & Co-Founder at Caterina Jewelry, where she led the company to success with her strategic vision and innovative approach.

Cathy’s expertise extends beyond ecommerce, as she is also a member of MJSA: Professional Excellence in Jewelry Making and Design, showcasing her commitment to excellence and continuous learning in the field.

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John Lane

Brand Director

I bring a strong background in ecommerce operations management to My Amazon Guy. Previously, I served as the Operations Manager at Velex Corp. dba Gorilla Gym (later Gym1), where I oversaw our supply chain operations from China to the U.S. and Canada. I managed order fulfillment and led a dedicated customer service team. Additionally, I was responsible for managing our Amazon seller accounts in the U.S. and Canada, ensuring smooth operations and customer satisfaction.

Outside of my role at My Amazon Guy, I also dedicate time to coaching football at Boston College High School during the fall, where I bring my leadership and team-building skills to the field.

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Benjamin Loya

Brand Director

As a Brand Manager at My Amazon Guy, I specialize in enhancing clients’ sales and visibility on the Amazon platform. Leveraging my expertise in Amazon Seller Central, social media strategies, and adept problem-solving skills, I oversee a portfolio of accounts and projects. My role encompasses the strategic planning, meticulous execution, and continuous optimization of product listings, advertising initiatives, and brand stores.

Prior to My Amazon Guy, I served as the IT Director at Proeduco del Bajio, a prominent education firm in Mexico. During my tenure, I spearheaded the organization’s digital transformation, introducing innovative solutions such as network infrastructure enhancements and system implementations to enhance the quality and efficiency of our educational services. Collaborating closely with cross-functional teams and stakeholders, I ensured alignment of IT strategies with overarching business goals and objectives.

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Jeffrey Lenz

Brand Director

Jeffrey is a seasoned e-commerce expert with over 10 years of experience in helping brands succeed on Amazon. As a Brand Director at My Amazon Guy, he leverages his data-driven approach and deep understanding of online marketplaces to develop and execute winning omnichannel strategies for our clients.

Jeffrey brings a wealth of knowledge in:

  • Brand Growth on Amazon: He has a proven track record of launching and growing brands on Amazon, utilizing his expertise in 1P and 3P operations.
  • Data-Driven Strategy Development: Jeffrey leverages data insights to craft effective channel strategies that optimize product visibility and sales for My Amazon Guy’s clients.
  • Omnichannel Expertise: He understands the importance of a cohesive omnichannel approach and develops strategies that reach customers across various touchpoints.
  • Compliance Focus: Jeffrey ensures adherence to Amazon’s ever-evolving policies and regulations, safeguarding the success of My Amazon Guy’s clients.

With his dedication to brand success and his strong grasp of the Amazon marketplace, Jeffrey is a valuable asset to My Amazon Guy, helping our clients flourish and achieve their Amazon sales goals.

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Tony Chung

Brand Director

Tony is a results-oriented growth expert with a proven track record of generating leads, boosting revenue, and optimizing team performance for e-commerce businesses. He brings a data-driven approach to his role as Brand Director at My Amazon Guy, leveraging his expertise in digital marketing, sales, and operational efficiency.

Tony excels at:

  • Driving Customer Acquisition: He develops and executes comprehensive digital advertising and marketing strategies across all channels to generate qualified leads for My Amazon Guy.
  • Maximizing Sales Growth: Tony utilizes data analysis, forecasting, and KPI tracking to optimize sales strategies and drive top-line revenue for My Amazon Guy’s clients on Amazon.
  • Optimizing Team Efficiency: He fosters a high-performing team environment through project management, process improvement, and a coaching leadership style.
  • Data-Driven Decision Making: Tony leverages data analytics to build comprehensive performance trackers, measuring everything from brand growth to internal team performance, ensuring data-driven decision making across My Amazon Guy.

With his focus on results and his deep understanding of e-commerce, Tony plays a critical role in helping My Amazon Guy’s clients achieve their Amazon sales goals.

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Jan Pao Montecillo

Director of Client-Success and Website Orders

Meet Jan Paolo Montecillo, our gaming virtuoso turned office hero! From pen-and-paper quests to tactical turn-based triumphs. He doesn’t just play games; he masters them, cracking their systems like a puzzle mastermind. But it doesn’t stop in the virtual realm! Jan’s game-changing work ethic and knack for system analysis have elevated our operations to epic levels. With a killer work ethic and his gaming superpowers,

Throughout his career, Jan Paolo has consistently demonstrated a strong ability to:

  • Lead and motivate teams: He has a proven track record of fostering high-performing teams and driving results.
  • Develop and implement operational strategies: Jan Paolo possesses a keen understanding of operational excellence and a talent for designing and implementing effective strategies.
  • Build strong client relationships: He is known for his client-centric approach and his commitment to exceeding client expectations.

Interests: Gaming

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Noah Wickham

Brand Director

Noah Wickham started in eCommerce a decade ago, reselling on eBay and gradually expanding his knowledge base. Since then, he has worked with a variety of clients over several years, focusing on growth strategies, technology initiatives, product procurement, brand building, and SEO improvements. His expertise covers many areas of eCommerce, with a particular focus on Amazon, Walmart, and Shopify. Noah defines himself as a growth-centric leader and a client success advocate. Outside of work, he enjoys cooking, video games, reading, and chess. Most Saturday nights, you can find him trying a new restaurant or exploring a different venue in his city.

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Shane Keyes

Brand Director

Shane is an Amazon marketing specialist at My Amazon Guy and attended Temple University’s Fox School of Business to pursue a degree in Marketing. 

A self-starter, Shane mastered Amazon’s intricacies through hands-on experience and rigorous self-guided research. Specializing in listing optimization and growth strategies, he excels at boosting BSR through Click-Through Rate (CTR) and Search Engine Optimization (SEO) best practices to drive your brand’s success on Amazon. Shane’s rise at My Amazon Guy underscores his leadership ability and unwavering commitment to achieving a brand’s top priorities.

Beyond work, Shane’s passion lies in Philadelphia sports, with a history of participating in team sports like baseball and rugby.

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Faith Denniston

Brand Director

I’m Faith, an Amazon marketing specialist obsessed with SEO, PPC, CTR, and the alchemy of conversions. With a data-driven approach, I help brands conquer the Amazon marketplace, turning clicks into customers.

When I’m not optimizing listings, you’ll find me in virtual worlds, exploring Final Fantasy XIV and diving into manga. I’m also a paranormal enthusiast, chasing ghostly tales in my spare time. Join me on this journey of digital dominance and otherworldly adventures!

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Roxanne Villanueva

VICE PRESIDENT OF HUMAN RESOURCES

Over 13 years of experience in the Business Process Outsourcing Industry Specializing in Customer Success and Sales for Telco, Tech, Finance and Ecommerce for both Start Up and Fortune 500 companies. 

An Inspirational Leader who loves to be where the action is, enjoys Creating Innovative Solutions to Complex Problems, Developing her People and Driving Engagement.

Interests: Traveling, Music and Spending time with Family

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Kevin-Sanderson

Kevin Sanderson

Vice President of Marketing

Kevin Sanderson is the Vice President of Marketing for My Amazon Guy. He graduated from Texas Tech University and has a wide range of experiencew including previously having worked for two Fortune 500 companies and a rapidly growing insurance agency. Kevin has been selling on Amazon since 2015 and is also the founder of Maximizing Ecommerce, a company that hosts popular virtual learning events like the Convert More Clicks Summit and the PPC Mastery Summit. He joined the team at My Amazon Guy after Maximizing Ecommerce by My Amazon Guy and lives in Florida with his beautiful wife and two children.

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Thomas Fitzgibbons

SENIOR ACCOUNT DIRECTOR

Thomas graduated from the University of Missouri – St. Louis (UMSL), receiving a Bachelor’s degree in Business Administration – Marketing and a Certification in Digital Marketing. He started his marketing career in the B2B industry, helping companies focus their internal marketing efforts on Website SEO, Website Content, Digital Advertising, and effective Email Marketing Campaigns. 

 

In 2020, Thomas shifted his career to eCommerce. As a self-starter, he learned the ins and outs of Amazon, Seller Central, and Shopify to help brands and sellers succeed in the digital world. Previously, he worked for an Amazon Marketing Agency as an Account Manager, assisting brands in growing and thriving on Amazon through his management. At MAG, Thomas serves as an Account Director, overseeing an extensive portfolio of 40 brands and managing a successful team of Brand Managers. Thomas provides leadership to his team and execution on high-level strategy for the brands in his portfolio. 

In his free time, Thomas enjoys golf, soccer, music, and taking his dog on hikes around the St. Louis area.

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Kristen Lasch

Kristen Lasch

BRAND DIRECTOR

Kristen started her professional work on Amazon in 2018 as a professional seller and project-based Account Manager. She has ample knowledge of both Seller Central and Vendor Central. With a degree in Art & Design, Kristen has a passion for problem-solving and thinking outside the box. She loves to help grow accounts by unraveling underlying issues, organizing catalogs, and providing creative branding ideas. With an extensive background in customer experience, she is able to really dive into the mind of a customer regarding listing optimizations and how to market products appropriately. In her free time, Kristen enjoys spending time with her family and working on growing their own private label account.

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I was fortunate to be part of MAG's first batch of its Advertising Internship Program. The timing was perfect for me as I was looking for an opportunity to learn more about Amazon PPC and at the same time to have hands-on training to work on accounts.  

 

When I started my internship, I listed down the things I wanted to learn. And I am happy to say that I've ticked all the boxes! My most favorite was "Optimization Using Bulk Files”. Bulk files and I, we did not get along at first, it was so scary seeing all those data! But I had a great mentor who guided me along the way. He patiently taught me step by step on how to process the data. He was very enthusiastic in answering all of my questions. He supported me until I gained the confidence in uploading my first, second, third (and so on) bulk uploads. 

 

The biggest advantage in working with MAG (and I must say one thing that I always look forward to every week) is its Weekly Ads Training. Every week, we discuss various topics about PPC. Interns/Ads Specialists/Ads Managers, we all share knowledge, information, and updates about PPC. During our discussions, we exchange ideas and feedback. It became an avenue not just to learn a skill, but also to clear any vague or ambiguous PPC topics. 

 

For me, the biggest disadvantage is the work schedule. As an Intern, I have to follow EST timing. The time difference from my location was only 8 hours, but being a morning person, I really struggled to keep myself awake. But if you are a night owl, then this will not be a problem for you.

 

So if you are considering joining the MAG Advertising Internship Program, my advice to you is to take action - APPLY NOW! The knowledge that you will gain and the skill that you will develop from this program will be invaluable. And who knows? From being an Intern, you might be the next one to be promoted as Jr. Ads Specialist! 

Maria Victoria Piedad

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Steven Bruning

IT DIRECTOR

Steven has over eight years of experience in Information Technology and specializes in conceptualizing and implementing data-driven solutions.Steven started his Amazon career in 2019, breaking onto the scene by developing retail arbitrage software tools and gaining an in-depth knowledge of the Amazon Seller Central platform and account management. Outside of work, Steven enjoys DJing, learning and teaching others about personal finance, spreadsheets, and most of all, spending time with his wife playing board games and walking local trails. Steven was a long-distance runner for many years, having run over 1,000 miles and completed a marathon and several half-marathons.
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Jason Mastromatteo

VP of Brand Management

Jason Mastromatteo started his professional Amazon career in 2014 breaking into the Amazon scene selling by means of RA and private labeling. He eventually took his Amazon knowledge and started consulting for other businesses, distributors, and retailers. Jason’s experience and extensive seller central & vendor central knowledge have helped him consistently manage and grow sales through his team at MAG. Jason has interests in music, videography, skateboarding, and is a competitive Magic the Gathering player.
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Dustin Fenton

VP of Finance

Dustin Fenton is the VP of Finance at My Amazon Guy. He began his eCommerce career in 2013, graduated with a Bachelors of Science with a Minor in Business Administration in 2018, and began his career at My Amazon Guy in the Fall of 2019. Dustin is a seasoned veteran at My Amazon Guy who has risen through the ranks:
  • Started as an Amazon Specialist
  • Grew to a Successful Brand Manager
  • Became a successful Account Director and through Leadership Grew Others into the Role
  • Promoted to VP of Operations
  • Now Serves as VP of Finance – and Assists the Company in all Areas of Operations
He directs:
  • AR
  • AP
  • Cash Flow
  • Tax Management
  • Employee Benefits Enrollment
  • Budgeting
  • Bookkeeping
  • Strategic Management of Financial Operations
  • M&A
  • Transfer Pricing Agreements
  • Operational Matters in Relation to the Financial Health and Solvency of MAG
In his free time, Dustin enjoys:
  • Traveling
  • Hiking
  • Extreme Weather Chasing
  • Learning and eCommerce Management
  • Retail arbitrage 
  • Spending time with friends and family
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Francisco Valadez

ACCOUNT DIRECTOR

A graduate of Monterrey Tech (ITESM) in Mexico with a Bachelor’s in International Business, Francisco Valadez has spent most of his career as an entrepreneur involved in retail, wholesale, and private label projects. He has led companies from humble beginnings to successful acquisitions. Francisco got his start in eCommerce as part of a shoe company that sells through brick-and-mortar retail, department stores, and its own website. Most recently, Francisco fell down the Amazon rabbit hole while helping a company set up their own Amazon business. From that day on, Francisco has been 100% focused on Amazon retail. He has ample experience in Seller Central, and has proven his understanding of successful strategies to grow a brand’s online retail presence. Outside of work, Francisco loves sports, cooking, reading, listening to vinyl records, and most of all, spending time with his wife and daughters. He coaches in both English and Spanish, and leads the Hispanic team in our agency
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Kristen Dixon

ACCOUNT DIRECTOR

Meet Kristen Dixon, a seasoned Amazon e-commerce expert with nearly 8 years of experience. Kristen is not just a master of the online marketplace; she’s a passionate advocate for helping clients and employees reach their full potential. Her journey in e-commerce isn’t just about transactions; it’s about building relationships, both professionally and personally.

What truly sets Kristen apart is her innate desire to see others succeed. Her clients trust her not just for her e-commerce expertise but for her ability to guide them towards their own success stories. As a mentor to her employees, she nurtures their talents and encourages them to reach new heights. Kristen is not just dedicated to her craft but is equally committed to fostering growth in those she interacts with.

Kristen leads a fulfilling life as a mother of two children and a proud owner of a lively Goldendoodle. Family is her anchor and her “why.” The love she pours into her work is mirrored in her home life. She proudly leads a multifaceted life, where her love for family, sports, and a deep passion for helping others intersect in harmony. Kristen is a true example of how one person can make a lasting impact, both in the digital realm and in the lives of those she touches.

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Nick Nido

CHIEF TECHNOLOGY OFFICER

Holding a masters degree in electronic engineering from MIT with a bachelors in business management, Nick has 15+ years experience in ecommerce business and technology operations. Nick has gained a significant amount of his Amazon experience while launching his own store on Amazon with it being so successful it was later acquired by an conglomerate 3 years later.  

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Steven Pope

FOUNDER

Steven founded My Amazon Guy to help clients grow faster on Amazon. After serving on the corporate side as a marketing manager and eCommerce director for nearly a decade, Steven started teaching businesses how to leverage the largest eCommerce platform and logistics network in the world. The Grand Master of Amazon knowledge, Steven is a thought leader with more than 1500+ videos of free content where he gives away all his trade secrets away. Steven oversees marketing and sales. Mr. Pope is an eagle scout, has an MBA from Western Governor’s University, and a BS from Weber State University. Read what My Amazon Guy employees say it’s like to work for Steven.

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